GET EMAIL UPDATES FROM POWERTOFLY
By signing up you accept the Terms of Service and Privacy Policy
BROWSE CATEGORIES
GET EMAIL UPDATES FROM POWERTOFLY
Career Advice

10 Great Non Customer Service Jobs

Jobs for people who don't like people.

Some people can manage a disgruntled customer or picky client with ease. Some people would rather spontaneously combust than have to calmly resolve other people's problems all day. And that's okay: jobs exist for both subsets.


Maybe you're more introverted, prefer heads-down work, or simply don't want to interact with members of the public for 8-10 hours a day.

If you're ready to transition out of customer service, first take a look at Customer Service Wolf's beautiful comics and feel very much seen. Then check out this list of non-customer-service jobs. None of them are entry-level grunt jobs that keep you away from people without offering much career growth—all provide opportunities to learn and advance while doing work you enjoy. Just without the people.

(Okay, I'll be honest, some of them involve some people, like teammates and bosses, but I promise that these will keep you off the front lines of customer service and engagement!)

Numbers, anyone?: Math-based non-customer-service jobs

1. Actuary

Who it's good for: Finance pros who enjoy figuring out the monetary cost of various risks (and either have passed actuary exams or are excited to study for them).

Why it doesn't involve customer service: Risk management may sound like all-hands-on-deck work, but much of actuarial work happens in closed-door insurance offices and requires individual analysis.

Average annual salary: $102,880

Check out: Life Actuary Consultant at Deloitte or Underwriting Analyst at Attune Insurance

2. Statistician

Who it's good for: Number-crunchers who like analyzing data to solve problems.

Why it doesn't involve customer service: Many statistician jobs are in research facilities (both in the federal government and in private labs). You may collaborate with other professionals, like mathematicians or engineers, but much of your work will be self-directed.

Average annual salary: $88,190

Check out: Consulting Statistician Manager at Deloitte or Director of Data Science at BuzzFeed

3. Accountant

Who it's good for: People who always turn their taxes in on time and have a good eye for reviewing records.

Why it doesn't involve customer service: Your day-to-day work will be spent with records and reports, not on the front lines with clients. If you work in-house for a big firm, you'll probably even be insulated from most presentations and meetings.

Average annual salary: $70,500

Check out: Senior Accountant at MINDBODY, Inc or Senior Accountant II at Expedia Group

Hello, communicators: Word-based non-customer-service jobs

4. Transcriptionist

Who it's good for: Fast typists with solid listening skills and at least a basic understanding of specialized terminology (like legal or medical terms).

Why it doesn't involve customer service: The only people you'll interact with are the voices on the recordings (whether of journalists, doctors, or lawyers), which you'll have full agency to pause, rewind, and shut off. This job can often be done from home.

Average annual salary: $34,770

5. Writer

Who it's good for: Word-wranglers with communication chops.

Why it doesn't involve customer service: As a writer, you'll be responsible for getting words down on a page that make sense and tell a story. Nothing more, nothing less. (Unless you venture into journalism and need to do interviews, but even in that case, those are your peers and/or your sources, not customers.)

Average annual salary: $62,170 if you're a writer or author, and $71,850 if you're a technical writer

Check out: UX Writer at Google or Support Technical Writer at Smartsheet Inc.

6. Paralegal

Who it's good for: Detail-oriented researchers and assistants with an interest in the law.

Why it doesn't involve customer service: Your job responsibilities may include everything from maintaining or organizing files, drafting and proofreading documents, to conducing legal research, but all of that will be done from the comforts of a desk.

Average annual salary: $50,940

Check out: Paralegal at The Walt Disney Company or IP Paralegal at Dow Jones & Company

Definitely does compute: Programming-based non-customer-service jobs

7. Software developer/engineer

Who it's good for: Programming pros who enjoy figuring out how applications will come together.

Why it doesn't involve customer service: Perhaps the classic introvert job, developers interact with each other and with their computers, but are usually sheltered from customers by layers of product managers, project managers, and UX designers.

Average annual salary: $105,590

Check out: Software Development Engineer I at Audible or Senior Software Engineer at Greenhouse Software

8. Web developers

Who it's good for: Designers and coders with an eye for quality websites.

Why it doesn't involve customer service: Web developers work on all parts of a website's construction, including back-end and front-end aspects. You may have to interface with clients, but often through a PM.

Average annual salary: $69,430

Check out: Senior Front End Web Developer at Waters Corporation or Lead Web Developer at American Express

Grab bag: Other non-customer-service jobs

9. Film or video editor

Who it's good for: Movie / tv / video buffs who enjoy organizing and shaping digital footage to tell stories.

Why it doesn't involve customer service: You, ten screens in an edit bay, and a pretty impressive keyboard: that's what film editing entails. You'll work from a studio or office with little customer or client interaction.

Average annual salary: $58,990

Check out: Video Editor at BuzzFeed or Video Editor at S&P Global

10. Biology or zoology technician

Who it's good for: Science nerds who enjoy spending days in the lab or the field, running experiments and analyzing results.

Why it doesn't involve customer service: Even if you're not a bio tech who works in the field, lab work is relatively solo, focused activity with nary a customer in sight. If you take a job in zoology, your clients will be animals, and their annoying quirks definitely don't count against them.

Average annual salary: $44,500

Check out: Zoo Veterinary Technician at The Walt Disney Company

---

Good luck!

Wishing you all the best as you navigate the landscape of jobs that require minimal customer or client interaction. Once you find one and land an interview, keep these tips in mind:

[Know How To Answer These Sample Situational Interview Questions?]

[What Is a Good Salary for Your Experience and Location?]

[Idealist's helpful guide: An Introvert's Guide to Interviewing as Your Authentic Self]

Talent

Best Work-From-Home Jobs to Apply to in 2022

10 Full-Time Roles You Can Do Remotely!

Work-from-home jobs sometimes get a bad reputation: low pay, repetitive work, micromanagement... the list goes on. But if one good thing has come out of the pandemic, it's that it's redefined working from home. Remote work has come a long way, and the opportunities to work from home in 2022 are more promising than ever before.

READ MORE AND DISCUSS Show less
Meta

Women Empowering Women: The Women@ Financial Literacy Program

During a time period that has changed how we work and caused many of us to refocus what we value, women have continued to find ways to connect and support one another. Financial health and literacy became increasingly important. Inspired by the 2019 Women, Money, and Power Study, commissioned by Allianz Life Insurance Company, which indicated that over half (57%) say they wish they were more confident in their financial decision making, a group of women were inspired to act.

Supported by the Women@ employee resource group and Life@ benefits team, a team of five women joined together to empower their fellow community members and peers to become confident in their finances.

READ MORE AND DISCUSS Show less
Videos

Want to Work at Automattic? Prepare For Your Interview With Tips From a Recruiter

💎 Would you like to work at Automattic? Get some valuable tips that will help you ace your interview with the company!

📼 Watch this video to see what it's like to work at Automattic and get some insights into the interview process from Romina Suarez, an Automattic engineer who focuses on engineering hiring.

READ MORE AND DISCUSS Show less
Webinars

Supporting Veterans and Military Spouses: Learn more about Our Partners, Sponsors & Speakers

Learn more about the amazing speakers and sponsors from our November 2021 virtual summit Diversity Reboot: Supporting Veterans and Military Spouses; 4 days of fireside chats, panel discussions, networking sessions, and our 1-day virtual job fair featuring 10 companies.

From transitioning into the civilian world after service to honing your entrepreneurial skills as a MilSpouse, we covered it all! If you didn't get a chance to join, we missed you. But you can relive the entire experience on our PowerToFly website.

READ MORE AND DISCUSS Show less
Videos

Is This Company Right For Me? 3 Must-haves When Choosing Where to Work

Is This Company Right For Me? 3 Must-haves When Choosing Where to Work

💎 So you've come to the final stages of the interview process, but you're still wondering: Is this company right for me? Learn three must-haves that will help you choose the best place to work!

📼 If you find yourself in front of a job offer thinking, "Is this company right for me?" play this video to get three top must-haves from Dionabel Espinola, Customer Success Manager at Veracode.

👉Want to work at Veracode? They're hiring! Check out the company's open jobs:

Solutions Architect, Channel (remote!) https://bit.ly/VeracodeSolutionsArchitectPTF

Senior Software Engineer (remote!) https://bit.ly/VeracodeSrSoftwareEngineerPTF

Principal Customer Success Manager (remote!) https://bit.ly/VeracodePrincipalCustomerSuccessManagerPTF


READ MORE AND DISCUSS Show less
© Rebelmouse 2020