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Career Advice

5 Tips to Grow Your Career In Tech Sales

Insight from Rain Hu, RVP of Sales at Elastic

One of Rain Hu's favorite moments of the day is her early morning run. "I run six kilometers minimum daily, rain or shine," she says. "I enjoy the time alone because it allows me to have time for self-reflection and self-conversation."

The discipline that it takes to maintain a healthy lifestyle is carried throughout her life. As a wife, mother of two young boys, and sales leader, Rain optimizes her time so that she can show up fully and authentically in all aspects of her life.

We sat down with Rain, Regional Vice President of Sales (ASEAN and Hong Kong) for global tech company Elastic, to learn how she has built a career she loves. Read on to learn about how she grew her career in tech sales and what advice she has for others looking to do the same.

Launching a Career in Tech Sales

Shortly after graduating with her MBA, a headhunter contacted Rain about a position in sales. "When they pitched this sales job to me, I found it very interesting," she says. Although she didn't have any sales experience, she liked the idea of helping clients find solutions. "And at the same time they talked about the commission piece, and as a fresh grad, I also found that very attractive."

Over fifteen years later, Rain has earned her stripes in sales and team management. After holding executive positions at various well-known companies, Rain began to seek more opportunities for growth. "I wanted to join a growing company where I would be able to build and grow with the company," she says. And that's how she found Elastic.

Apart from the job description, Elastic's culture and values were what won her over when she decided to join three years ago. "Elastic's source code says we are not here to strive for perfection, so when I saw that, I immediately knew that this is the company that I would like to join, because we are not perfect — we are human."

As a salesperson, quality human connection at work is major for Rain. "[Sometimes] I see my colleagues more than I see my family, so liking the people I work with makes a big difference."

Equally important, however, is having the support required to maintain those connections at work and at home. "Elastic's culture gives us the flexibility to find that balance," says Rain.

Building and Growing Alongside Elastic

When Rain joined Elastic in 2018, there were only five employees in ASEAN and Hong Kong Singapore headquarters. She now manages over 10 countries with more than 10 languages spoken in the APJ and ASEAN regions. "It has been an amazing journey," says Rain.

Rain attributes this success to learning from her fellow colleagues. "I would say the secret recipe is being able to connect the dots and learn from other Elasticians." She makes sure her team has the opportunity to connect and learn from one another to accelerate growth and ensure optimal business outcomes: "Together, we make the difference."

How to grow your career in tech sales

Whether you're new to tech sales or are looking for ways to advance even further in the industry, here's Rain's advice for growing your career in tech sales.

1. Enjoy what you do. Being passionate about your career will give you an extra boost of motivation that could help take your career to the next level. "Today is the youngest you will ever be again, so that's why you should enjoy it to the fullest."

2. Get a mentor. "With a mentor, you will be able to bounce ideas, know your shortcomings, develop your strengths, and learn something new." Rain has personally benefited from mentorship and always encourages others to do so as well. "You need to be able to speak transparently to this person so that he or she will be able to give you the advice [you most need to hear]."

3. Be a team player. "If you want to go fast, go alone. If you want to go far, go together." While sales may seem like an individual effort, success wouldn't be possible without the rest of the team. "People always say, 'Rain, you are number one', but to me this is just a name tag, because there is a full village behind the scenes and they are the heroes actually."

4. Get constructive feedback. Ask your supervisors, clients, and fellow team members to comment on your work. "Don't be afraid of asking for feedback," Rain says. "It might hurt sometimes, but that is what will help you to improve and become a better version of yourself."

5. Have resilience. Rain learned the value of resilience from her 7-year-old son who competes on Singapore's national chess team. "He started competing at a higher level and realized that he wouldn't always win," she explains. But he learns from his mistakes and that keeps him motivated to continue learning. "I see that [resilience] is very important when it comes to your career, because it's not always roses and rainbows, and you will hit roadblocks. But how do you overcome that? That's where resilience comes into the picture."

Want to be a part of the next phase of growth on Rain's team? Check out Elastic's open roles here.

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