
24 Companies Still Hiring During COVID-19
[Last updated on August 27, 2020]
With unemployment and job-security-related anxiety on the rise, it's only natural to feel concerned about landing a new job in the current climate. But COVID-19 hasn't impacted all companies equally.
Whether you've recently been laid off or have been looking for a new job for a while, here are 24 companies that are still hiring:
Microsoft
"We believe that more diverse teams create greater innovations with more diverse approaches, questions and ideas. With this belief in mind, we strive to be a leader in attracting women to careers in high tech. Inside the company, and in partnership with others, Microsoft is involved in a wide range of programs aimed at trying to attract, recruit, retain, and develop women from around the world in the field of computer technology."
Blue Cross and Blue Shield of North Carolina
"It's an exciting time to work at Blue Cross and Blue Shield of North Carolina. Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We're committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians."
T. Rowe Price
"T. Rowe Price takes a long-term view on associates and their careers. For over 80 years, we have invested in our associates and as a result, each will find growth opportunities through personal and online training, management development programs, and career development opportunities. Our individualized approach equips, motivates and guides associates through different disciplines according to business needs and their interests and skill sets."
Freddie Mac
"Freddie Mac makes home possible for millions of families and individuals by providing mortgage capital to lenders. Since our creation by Congress in 1970, we've made housing more accessible and affordable for homebuyers and renters in communities nationwide. We are building a better housing finance system for homebuyers, renters, lenders and taxpayers."
Raytheon Technologies
"Our world-class workforce drives our competitive advantage. Raytheon stands out by offering far-ranging and industry-leading opportunities to do noble work that helps make the world a safer place.
We work every day to foster an inclusive and culturally competent workplace that embraces all our differences as opportunities to expand global growth, build competitive advantage and drive collaboration."
Surescripts
"Surescripts was founded in 2001 when the pharmacy industry and other collaborators set out to replace paper prescriptions with electronic. Today, we're the nation's largest health information network, connecting pharmacies, care providers, benefit managers and technology partners to get the right information to the right place at the right time. We offer industry-leading solutions that digitize manual workflows and use our unparalleled breadth of data to vastly improve healthcare connectivity, patient safety and provider efficiency."
Trail of Bits
"Trail of Bits helps secure the world's most targeted organizations and products. We combine high-end security research with a real-world attacker mentality to reduce risk and fortify code. We take on difficult security challenges by designing and building new technology, researching new techniques, and reviewing the security of new tech products. To learn more, check out our blog.
Our employees are our most valuable asset and we do our best to treat them that way. We believe in flexible scheduling, generous benefits, and ample opportunities for growth and experimentation within the field."
New Relic
"New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform built to create more perfect software. The world's best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. We're proudly trusted by more than 50% of the Fortune 100."
Snap Inc.
"Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. We contribute to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together."
CircleCI
"CircleCI is the world's largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where the world's code moves from idea to delivery. CircleCI is a globally distributed company, operating 24/7 to serve our global customer base."
"Founded in 2004, Facebook's mission is to give people the power to build community and bring the world closer together. Over 2 billion people use Facebook, Instagram, WhatsApp, or Messenger every month to stay connected with friends and family, to discover what's going on in the world, and to share and express what matters to them"
Shogun
"We are: Shogun, a powerful page builder and AB testing platform for eCommerce stores. We were in the Winter 2018 batch of Y-Combinator, and we have over 10,000 active paying clients!
Flatiron Health, Inc.
"Flatiron Health is a healthcare technology and services company focused on accelerating cancer research and improving patient care. Our platform enables cancer researchers and care providers to learn from the experience of every patient. Currently, Flatiron partners with over 265 community cancer clinics, five major academic research centers and 13 out of the top 14 therapeutic oncology companies. Flatiron is backed by Google Ventures, First Round Capital, Roche and others."
Smartsheet Inc.
"In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, the company delivers a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes."
SoundCloud Inc.
"SoundCloud is the world's largest open audio platform, powered by a connected community of creators, listeners, and curators on the pulse of what's new, now and next in culture.
Founded in 2007, SoundCloud empowers the world's audio creators with the best tools, services, and resources to build and grow their careers. With over 200 million tracks from 20 million creators heard in 190 countries, what's next in music is first on SoundCloud."
Sentropy Technologies
"At Sentropy, our mission is to make the internet safer. We're reimagining how communities of any size can use technology to protect and improve the experiences of their users. Powered by cutting-edge machine learning technology and guided by our experience fighting fraud, terrorism, and human trafficking, Sentropy's platform allows digital communities to gain quick access to data and intelligence that can enable proactive abuse detection and power content discovery to drive deeper user engagement."
MongoDB
"MongoDB is the leading modern, general purpose database platform, designed to unleash the power of software and data for developers and the applications they build. Headquartered in New York, with offices across North America, Europe, and Asia-Pacific, we are close to where you do business. MongoDB has more than 13,000 customers in more than 100 countries. The MongoDB database platform has been downloaded over 70 million times and there have been more than 1 million MongoDB University registrations."
Teachers Pay Teachers
"Teachers Pay Teachers is the world's most popular online marketplace for original educational resources. More than 3 out of 4 U.S. teachers come to TpT to access over 4 million resources for all aspects of PreK-12 education. What began as a humble exchange for teachers looking to share lesson plans is now an education powerhouse serving 6 million teachers worldwide."
PagerDuty
"At PagerDuty, we believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture. Whether it's conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter."
Slack
"Slack has transformed business communication. It's the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens."
Rockstar Games
"Rockstar Games is a developer and publisher of some of the most recognizable interactive entertainment properties in the world. With a commitment to progressive and innovative game design, the highest production values and complex storytelling, Rockstar Games produces critically acclaimed video games for an audience with broad and diverse interests."
S&P Global
"S&P Global provides essential intelligence for companies, governments and individuals to make decisions with conviction. Our legacy is built on an unwavering ability to deliver data and insights that are vital to the world's economy."
Zynga
"Zynga is a global leader in interactive entertainment with a mission to connect the world through games. To date, more than one billion people have played Zynga's franchises including CSR Racing™, Empires & Puzzles™, Merge Dragons!™, Words With Friends™ and Zynga Poker™. Zynga's games are available in more than 150 countries and are playable across social platforms and mobile devices worldwide."
ActZero.ai
"At ActZero, our mission is simple: Stop cyber threats, protect the world.
We are developing the most effective, managed security service powered by AI, while building a rewarding and values-centered environment for our team.
We're a team of talented engineers and security professionals. Our team has led cybersecurity at the White House, led NVIDIA's cloud platform, helped build Akamai's security practice, and launched ML at WatchGuard.
While we're a small and rapidly growing team, we have the stability and funding of a series B company. We believe in doing the best work of our careers in a collaborative environment supported by work-life balance, great benefits, a stable work environment, and building a culture led by our values."
QuickenLoans
"As a team member at Quicken Loans, you're empowered to build solutions that make life radically simple. Whether helping clients navigate the home buying process or creating new financial products, you join an organization that's changing the face of lending – just as we have for over 30 years. What began as a summer experiment has become America's largest mortgage lender,* with offices in Detroit, Cleveland, Phoenix and more. Over 17,000 professionals work for our suite of fintech services. Along with nearly 100 brands across industries from real estate to sports, we form the Rock Family of Companies – united by an obsession to find a better way for our clients, team members and communities."
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Best Work-From-Home Companies 2022
Every year, PowerToFly creates a list of the best work-from-home companies. Now that over half of the U.S. workforce is remote, compiling that list was a bit more challenging.
This year, we prioritized selecting companies that are remote-friendly—meaning they have both remote and in-person roles—but they have made long-term commitments to hiring and supporting employees who choose to work from home; and we think they have the perks, values, and organizational framework to allow all employees to flourish in their careers, regardless of location.
Keep reading to see our top 15 work-from-home companies for 2022, along with a description of what they do, why we like them, and who they’re looking for.
PowerToFly's Best Work-From-Home Companies 2022:
Bumble—Create a world where all relationships are healthy and equitable
What they do:
Bumble is the parent company that operates Badoo and Bumble, two of the world’s largest dating and connection apps with millions of users globally.
Why we like them:
“We’re a diverse and international bunch, with over 600 employees working across four key offices in Austin, London, Moscow and Barcelona. We also have employees working in other parts of the world too, including Germany, Australia, Mexico and India.”
They believe the best way to create a more equitable and healthy world is by starting within. Uber offers a highly competitive benefits package with benefits that are designed to support you in your health and wellbeing, financial wellbeing, happiness, community, and learning and development.
Who they’re looking for:
Product Designers, Developers, Partnership Directors, and more!
Audible—Listen more
What they do:
Audible is an online audiobook and podcast service that allows users to purchase and stream audiobooks and other forms of spoken word content.
Why we like them:
“Audible's People Principles celebrate who we are and where we've been, and guide the way we work shoulder to shoulder to enhance the lives of our millions of customers.” This company offers exciting benefits include wellness reimbursement, fertility coverage, and childcare benefits.
Some of their other benefits include:
- Health: Dental and vision plans, life insurance, and the medical plan options that suit individual needs.
- Savings: Plan for your future with employer-matched savings accounts.
- Stock: We grant our employees Amazon restricted stock units, because we want them to think and act like owners.
- Time off: We love what we do but everyone needs the opportunity to hit the refresh button. Take advantage of vacation days, sick days, and personal days to rejuvenate.
- Social: From tickets to local events and exciting company-sponsored events, regular outings and team-building events foster our spirit of collaboration.
- Amazon discount: As part of the Amazon family, Audible employees are entitled to a discount on products on Amazon.
- Fitness: Discounted sports clubs or fitness reimbursements.
Who they’re looking for:
Software Engineers, Director of People Analytics, Strategic Advisors, and more!
ServiceNow—Making the world of work, work better for people
What they do:
ServiceNow is a cloud computing platform that delivers digital workflows that create great experiences and unlock productivity.
Why we like them:
“We strive for a fair system of opportunity and treatment for all. Competitive health, wellness benefits, zero-tolerance for any kind of discrimination, and protection from social stigmas such as mental health are core to our values and beliefs.”
Who they’re looking for:
Accounting Managers, Sales Representatives, Product Managers, and more!
OfferUp—Buy. Sell. Simple.
What they do:
OfferUp the largest mobile marketplace for local buyers and sellers in the U.S., that offers iOS and Android apps that make selling an item as easy as snapping a picture from your mobile device.
Why we like them:
“We’re a diverse team with diverse passions and skills, but we’re united by a shared commitment to helping people accomplish their goals through the power of peer-to-peer commerce.
Our company culture makes us unique. At the best companies in the world, work and life aren’t just balanced, they’re blended. Team outings, virtual celebrations and lunch-n-learns, informal gatherings, and family events keep our neighborly culture strong. We’re a diverse team with diverse passions and skills, but we’re united by a shared commitment to helping people accomplish their goals through the power of peer-to-peer commerce.”
Who they’re looking for:
Chief Technology Officer, Content Writers, Business Operations Analyst, and more!
Work & Co—Digital product design and development
What they do:
Work & Co is a digital product agency that defines and launches digital experiences people love using every day.
Why we like them:
Some of their benefits include:
- Zero Timesheets or expense reports
- 18 weeks paid parental leave
- 100% health, dental, vision coverage (they also pay your entire monthly premium and cover 70% for spouses, partners, and dependents)
- Nonelective 3% match (they contribute to every person’s retirement account regardless of their own contribution)
Who they’re looking for:
Designers, Technology Directors, Marketing and Communication Leads, and more!
Relativity—Organize data, discover the truth, and act on it
What they do:
“We create intuitive software that helps law firms, government agencies, financial institutions and other major corporations quickly find the truth in data.”
Why we like them:
Relativity's software helps users organize data and quickly identify key issues during litigation, internal investigations, and compliance projects. They offer their employees great benefits like:
- Competitive healthcare, dental, vision, life insurance, and disability plans
- Hybrid work model: In-office once we re-open, fully remote, or a mixture of both
- Unlimited Time off
- 401k matching
- 12 weeks of 100% paid leave for the primary caregiver and 6 weeks of 100% paid leave for the secondary caregiver
- 2 week-long company breaks in the winter and summer
- Wellness perks such as virtual yoga classes, financial wellness sessions, access to meditation apps, etc.
Who they’re looking for:
Software Engineers, Marketing Managers, Customer Success Managers, and more!
GoTo—We live the work-from-anywhere life, too
What they do:
GoTo provides the most-comprehensive, secure, and flexible suite of products to help businesses embrace remote work, learning and customer engagement.
Why we like them:
“For bold and creative individuals, LogMeIn provides limitless growth opportunities. We hire extraordinary talent who continually seek opportunities to tackle challenges. We pride ourselves on an inclusive culture and collaborative spirit. Speaking up and listening to others is not just encouraged here, but expected.
We thrive together and champion each other’s successes, providing our employees with rich experiences to help them develop resiliency and skills; positioning them to grow into future roles either inside or outside GoTo.”
Who they’re looking for:
Technical Writers, Global Markets, Compliance Leads, and more!
Autodesk—We make software for people who make things
What they do:
Autodesk is a global leader in design and technology.
Why we like them:
“At Autodesk, we believe flexibility in where and how work gets done will better enable our people to thrive and realize their potential. While most roles may be required to be in the office, we also have roles that are home-based, and hybrid. From implementing virtual learning platforms to promote personal/professional development, to virtual marathons, DIY craft kits, scavenger hunts to virtual wine tasting and everything in between – we’re doing our best to champion for a workplace culture that spanning boundaries and borders. That’s #Autodesklife.”
Who they’re looking for:
Engineers, UX Designers, Business Analysts, and more!
Veracode—Keeping your business confidently secure
What they do:
Veracode delivers the application security solutions and services today’s software-driven world requires.
Why we like them:
“Veracoders are dedicated to creating a world where the software fueling our economic growth and solving some of society's greatest challenges is developed secure from the start.”
Here are some great reasons to join Veracode:
- PEOPLE & TEAM: Veracoders help their peers grow, achieve, and see the best in themselves.
- CHALLENGING & INTERESTING WORK: Veracoders are passionate about solving one of the most important challenges facing our digital world, securing the software changing our world.
- INDUSTRY-LEADING TECHNOLOGIES: We are the pioneer in the AppSec market and a continued leader in secure development innovations
Who they’re looking for:
Sales Leads, Talent Acquisition Partners, Product Managers, and more!
Unstoppable Domains—Building decentralized digital identities for the world
What they do:
Unstoppable Domains brings user-controlled identity to 3 billion+ internet users by issuing domain names on the blockchain.
Why we like them:
“Unstoppable Domains’ remote, international team is made up of a wide range of diverse experiences, languages, cultures, nationalities and backgrounds. We are proud to be an inclusive employer with team members in over 18 countries.”
They’ve also offer benefits:
- Equity in the company
- Annual work from home stipend
- Crypto education program
- Full medical, dental and vision coverage
Who they’re looking for:
Art Directors, Community Managers, Growth Marketers, and more!
Helm—A team of scientists, designers, engineers, and campaigners
What they do:
Helm is building a data and technology platform for organizers and issue advocates.
Why we like them:
“We are assembling a team who understands, shares values with, learns alongside, and stands with the people who are doing the work to change the nation. We are seeking team members who want to see a more equitable future in their lifetime, and who have the passion and skills to help us get there.”
They’ve also got incredible benefits like:
- Comprehensive health plans
- Unlimited PTO
- Paid parental leave
- Paid volunteer time
- 401K
- Stipend to enhance your home office
Who they’re looking for:
DevOps Engineers, Account Managers, Customer Support Analysts, and more!
Lattice—Making work meaningful
What they do:
Lattice is the people management platform that empowers people leaders to build engaged, high-performing teams that love coming to work.
Why we like them:
“We’re growing extremely quickly, hitting all of our financial targets for the last 2 years. We also have a negative net retention rate, meaning customers are staying and growing with us.”
They’ve also got incredible benefits like:
- 401(k) package
- Maternity & Paternity leave
- Medical / Dental / Vision insurance
- Flexible equity terms
- Commuter benefits
- Learning & Development reimbursement
- Flexible time off
Who they’re looking for:
UX Writers, Account Executives, Program Managers, and more!
MongoDB—Build faster. Build smarter.
What they do:
MongoDB transforms industries and empowers developers to build amazing apps that people use every day.
Why we like them:
At MongoDB, you can grow your career in the direction that you want it to, gain new skills, experiences, and relationships that will stay with you forever.
Some of their stand-out benefits include:
- Mental health counseling and resources, and complimentary Headspace (meditation app) access
- Rich health insurance coverage, including Transgender-inclusive coverage
- Fertility and adoption financial assistance
- 20 weeks of fully paid gender-neutral parental leave, parental counseling for new parents, and flexible work arrangements
- 4 weeks of emergency care leave
- Global and internal mobility opportunities
- Equity and Employee Stock Purchase Program
Who they’re looking for:
Sales and Technical Recruiters, Product Designers, Engineers, and more!
Uber—Move the way you want
What they do:
Uber is a mobility service provider that constantly reimagines how we can move better.
Why we like them:
“We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. We publicly support policies that drive diversity and inclusion in the countries where we operate so that people everywhere have the right to live, work, and be their authentic selves.”
They’ve also got incredible benefits like:
- Unlimited PTO policy
- Maternity and parental leave
- Monthly Uber credits
- Medical, dental and vision coverage
Who they’re looking for:
Marketing Leads, Account Representatives, Operations Specialists, and more!
Guru—Organize company information and access it anywhere
What they do:
Guru reinvents the way people connect with meaningful information at work by providing customer-facing teams access to expert-verified information where they work and when they need it most.
Why we like them:
“At Guru, our core values bind us together, influence how we work.”
They’ve got incredible benefits like:
- Competitive salary
- Employee Stock Option Plan
- Generous health and commuter benefits
- Dog Friendly Office
- 401k Program
- The chance to contribute to an upbeat, fully engaged culture
Who they’re looking for:
Marketing Leads, Sales Development Representatives, Web Designers, and more!
Don't see what you're looking for? Check out a fill list of 5,000+ open remote roles here!
From Programmer to VP: Ribbon’s Sarah Walker on Impactful Career Advancement for Women in Tech
Native New Yorker Sarah Walker loves everything about city life. “I grew up on Long Island and I currently live in Downtown Manhattan,” she says. “I'm a New Yorker through and through.” But she doesn’t mind getting away from the city every once in a while to spend time in nature with her husband and daughter. “We love to boat, we love to ski, we love to hike,” Sarah elaborates.
When she’s not exploring the bustling city or spending time outdoors, she’s leading a team of leaders as the VP of Product and Engineering at real estate technology company Ribbon.
Sarah has grown her career intentionally around social impact. We sat down with her to learn more about her journey from a Programmer to VP, and to hear her advice for other women looking to advance in their tech careers.
A Marriage of Business and Technology
Sarah’s initial plan was to pursue a career in finance when she decided to major in business in college. “My first two years really focused on broad, business-oriented classes like marketing, finance, accounting, et cetera,” she says. But when she scored a summer internship doing Quality Assurance at her father’s employer, something shifted. “I really enjoyed it. I thought, ‘I don’t love my finance classes, but I really love this.’”
This experience led Sarah to shift her concentration within business to Computer Information Systems. With this new trajectory, she was able to craft a career path where she’s gained experience that allowed her to leverage both her business and tech skills. “In my career, I’ve always not been just a pure technologist, and I've never been purely a business person. Now, I'm running both product and engineering and I feel it's a perfect culmination of my skills and experiences,” says Sarah.
Intentional Career Moves
Having graduated at the cusp of the dot-com era, Sarah’s been able to see the evolution of the internet and technology industries. “I saw all this activity going online, and it was really exciting,” says Sarah. With many businesses aiming to build an online presence, she worked as a programmer for consulting companies and delved in the ad-tech space. “I loved it because of the complexity of the technology and it was really interesting work on an intellectual level,” she states. But she wanted to use her skills for something bigger. “Optimizing advertising campaigns doesn't really have the greatest impact on the world.”
So, she searched for an industry that would allow her to work toward a cause she aligned with. “ I wound up taking my ad tech skills and working at a cybersecurity company focused on ad fraud prevention and detection,” she explains. With this new endeavor, she did more than just fight cybercrime, she focused on getting to the root of it. “We worked with the FBI, got servers seized and shut down overnight, and individuals got arrested,” reminisces Sarah. “It was this amazing time in my life where I was using technology to stop criminal activity."
Her time in cybersecurity sparked her journey to work for more mission-driven companies. “I like when [my work is] not [just] about increasing the number of customers, but it’s focused on solving problems,” she says.
This mindset shift led her to the nonprofit world. “I worked at Thorn, a nonprofit that was founded by Ashton Kucher and Demi Moore to identify and build technology that helps rescue children who are victims of child sexual abuse," Sarah explains. "It was really hard work. Probably the most important work I'll ever do in my career.”
But the emotional toll and the hardships of the pandemic resulted in burn out. “It was a hard subject and it was just really hard for me to think about enduring for the long run," Sarah admits. So she took some time to contemplate what her next career move would be.
“I thought, ‘I can’t go back to an ad-tech job or any type of fluff work. I need to do something that has a true mission,” Sarah explains. That was when she was approached by Ribbon, which offered her a space to do impactful work within the real estate space. “[At Ribbon,] I could work on a mission of hope versus a mission after something terrible has already happened," she shares.
Fulfilling a Mission at Ribbon
Ribbon is a first-of-its-kind technology company transforming the real estate transaction by delivering certainty, transparency, and joy to the home buying process. “We turn everyday buyers into competitive buyers,” Sarah explains. “When you put in an offer on a home backed by Ribbon, you become an all-cash offer to that seller which makes you more competitive."
Adapting to the new space at Ribbon, she quickly learned that homeownership in the United States is a key to intergenerational wealth among other physical and mental health benefits. “What compelled me to go to Ribbon was [the possibility] of helping individuals and families be able to build wealth and to change the rest of their lives," she shares.
Just over a year after joining the company, Sarah accepted a promotion as the Vice President of Product and Engineering and has been developing the team in that role for almost six months. That doesn’t mean she doesn’t miss some aspects of programming, though. "I love to get into the details, and sometimes, I wish I could spend all day coding,” she elaborates. “But I think the reason I've always been drawn to leadership is just the impact I could have."
Now as VP, Sarah is impacting multiple areas from project strategy discussion, people management, and company culture. “I put a heavy emphasis on really making sure my leaders are supported, and helping unblock them from their challenges, giving them coaching, and supporting them as they work through projects," Sarah says.
Advice for women in tech
In the world of tech, everyone’s career path looks different, and Sarah reminds us that the possibilities are endless. Whether you’re looking to become a highly specialized individual contributor or move toward management, here’s her advice for advancing in your career:
1. Build community. “Find your peers. I've gotten the best advice from others, even if they're not in tech,” Sarah says. Navigating through challenges is a lot easier when you know someone who is experiencing similar obstacles. Sarah encourages women to tap into their communities when they feel the pressure of being an “only” in certain spaces.
2. Don’t let the fear stop your progress. “There's going to be times where you're going to feel like, ‘If I take this particular role, I'm going to be an only for a little bit.’” But you must stay strong. “It's worth sticking it out because the rewards are great.”
With more women in positions of authority, bigger changes can be made that allow more women to move up the career ladder. “We need more people on the other side of the table,” says Sarah. “So, that might mean you have to stick it out, even when faced with adversity."
3. Keep up to date with your technical skills. Technology is constantly changing, so Sarah encourages women to stay on top of it. “Be an expert in an area, but have a good breadth of understanding. If you're a front-end engineer, learn back-end. If you want to accelerate your career, you have to have more under your umbrella.”
This is especially important when looking for new professional opportunities. “That's how we assess who we're promoting next; how they have proactively expanded on their skills,” Sarah shares.
These skills are also important for those looking to join the team at Ribbon. "On the skill side, we're looking across the board. From designers to engineers, to product managers, we have all those roles open,” says Sarah. “We're willing to train on different parts and we're open to helping people expand their skill set. But we do look for at least one area of strength, within the technical dimensions.”
But tech isn’t everything. She wants passionate and innovative professionals to join her team. “We're looking for mission-driven people,” says Sarah. “We want people that are coming here because they're passionate about what we do."
If you’re ready to start advancing in your career at a mission-driven company, check out the opening positions at Ribbon by clicking here.
Careers in Web Development: Which One's For You?
We all have our favorite websites– the ones we frequent, bookmark, and recommend to others. You might even enjoy some website features so much that you’ve found yourself wondering why they aren’t more popular. Or maybe you’ve experienced times where you were frustrated with a website and wished you could add features or even design your own!
If you’ve ever found yourself intrigued at the prospect of designing and developing your own websites, then a career as a web developer might be just for you!
As a web developer you would be responsible for coding, designing, optimizing, and maintaining websites. Today, there are over 1.7 billion websites in the world and, in turn, the demand for web developers is on the rise. In order to figure out what kind of web development work best suits you let’s start with an introduction to the three main roles in web development that you can choose from.
The Three Types of Web Development Jobs
Front-End Web Development: The Creative Side
Think of front-end development as the décor of a house. The color scheme, furniture, manicured lawns, and overall aesthetic. In terms of a website, front-end development is laser-focused on the appearance of a website and its presentation on different devices. If you’re considering a role in front-end development, it’s important to learn programming languages such as HTML, CSS, and JavaScript. These three languages go hand-in-hand. HTML allows you to create user interface elements, CSS helps you with stylistic elements, and JavaScript allows you to incorporate online tools and connect your website to back-end functions.
In addition to programming skills, front-end developers need to be detail oriented, creative, willing to keep up with the latest trends in web development, cyber security conscious, and geared toward user-friendly designs. The median salary for a front-end developer can reach well into the $90,000 to $100,000 range.
Back-End Web Development: The Logical Counterpart
While a house can be beautifully decorated, it’s incomplete without a solid foundation and efficient infrastructure. Similarly, a well-designed website depends on logical and functional code to power the features of that website. Back-end web development is code-heavy and focused on the specifics of how a website works. If you enjoy the analytical challenge of creating the behind-the-scenes code that powers a website, then back-end development is for you.
Since this role is more code-heavy, it’s important that you learn numerous programming languages and understand algorithms and data structures. Some languages that are essential to back-end development are Ruby, Python, SQL, and JavaScript. Back-end developers also ensure that users can successfully retrieve and access data. This requires creating and using APIs (Application Programming Interfaces) which act as messengers that relay data related requests. Additionally, developing the code for the inner workings of a website also requires back-end developers to be conscious of the user interface features designed by front-end developers and to internally mitigate potential security risks. Due to the increased technical aspect of this position, back-end developers normally earn higher salaries than front-end developers. The average median salary for this role is around $118,000 per year.
Full-Stack Web Development: A Little Bit of Everything
A full-stack developer is essentially the Jack (or Jill)-of-all-trades in web development. Full-stack developers need to be knowledgeable about both front-end and back-end roles. This does not necessarily imply that you would need to be an expert in both roles, but you should fully understand the different applications and synergies they each imply. In order to work in this position, you will need to know the programming languages used by front-end and back-end developers. In addition to these languages, full-stack developers also specialize in databases, storage, HTTP, REST, and web architecture.
Full-stack developers are often required to act as liaisons between front-end and back-end developers. Full-stack developers need to be both problem solvers and great communicators. The end goal for a full-stack developer is to ensure that the user’s experience is seamless, both on the front-end and on the back-end. In return, you can expect to earn a median salary of $100,000 – $115,000 a year for this role.
Taking the Next Step
Web development is both in-demand and lucrative! All three roles described above contribute to specific aspects of web development and the scope of each one can be customized to the industries and positions you feel best suit you. Regardless of which role you choose, all of them need a foundation in programming.
To gain the programming skills needed in each role, you can enroll in courses or learn independently. Coding bootcamps are a great way to boost your skillset quickly and efficiently.
Click here for some of our highly rated programming bootcamp options! Make sure to check out the discounts available to PowerToFly members.
Prepare For Your Interview! Meet Nacelle and the company’s core values
💎Want to learn more about the company’s core values and how to align with them? Listen to Nacelle’s team members share some valuable insights. Watch the video to the end to make sure you don’t miss the interview tips that can help you land a job at Nacelle!
📼 Get ready to hear about Nacelle’s culture and the company’s core values, shared by their own team! Meet Madelyn Louipenn, Senior Manager of Talent Acquisition at Nacelle; Drew Clements, Front-end Engineer at Nacelle; Courtney True, Product Designer at Nacelle and Elizabeth Harris, Senior Manager of Professional Services Team at Nacelle. Together, they will share everything you need to know to stand out in the interview process.
📼 The first of the company’s core values is continuous learning. The team at Nacelle is formed by curious individuals, who are often encouraging each other to step outside of their comfort zone and learn a new concept. Every Nacelle employee gets access to an online learning platform, whether it's learning a new programming language or expanding your knowledge in product marketing. There are endless opportunities for their employees to learn something new. As Courtney says, she’s worn so many hats at Nacelle that she’s gotten to see the company itself grow, which led her to a career path to also grow in as an individual.
📼To continue with the core values, the company’s team members stress the importance of strong teamwork skills. This is what has allowed the team at Nacelle to move fast, to hit their aggressive goals, and to allow for an extremely collaborative workspace, even while in a remote environment. Another important skill to strengthen teamwork is the ability to give feedback: giving kudos to your fellow teammates, and creating the space to express gratitude to them is a priority at Nacelle.
Ownership and honesty, the company’s final core values.
Nacelle often empowers its employees to take ownership over their work, step outside their comfort zone, try something new and build something that they're passionate about.
Everyone at Nacelle brings a high level of honesty and integrity into everything they do. They hold themselves accountable, keep their word, and most importantly, they show up to work as their authentic selves, knowing that they can be honest with one another. During his interview process, Drew said, “I know what I’m doing, I just don’t interview well." He let the interviewers know ahead of time that he was going to be a nervous wreck, and they were very receptive!
Your interviews are a great time to ask more questions about the role and its expectations, and also to learn about your interviewers and their experience working at the company. That will allow you to understand how you fit into the larger Nacelle picture.
🧑💼 Are you interested in joining Nacelle? They have open positions! To learn more, click here.
Get to Know Madelyn, Drew, Courtney, and Elizabeth
With a degree in Psychology, one of Madelyn Louipenn’s biggest passions is helping others develop an understanding of their mental processes and guiding them to overcome blockers. Drew Clements’ passion is his job and he takes every project as an opportunity to learn and grow as creative. Courtney True has crafted websites and brands with visionaries in the social impact spaces such as energy & environment, health & wellness, social justice, scientific progress, arts & culture, education, and philanthropy. If you are interested in a career at Nacelle, you can connect with Madelyn, Drew, Courtney, and Elizabeth on LinkedIn. Don’t forget to mention this video!
More About Nacelle
Nacelle was built for technology-forward merchants drawn to the benefits of a headless architecture but dissatisfied with the costs and complexity associated with adoption. Leaders at FTD.com, Boll & Branch, and Thinx use Nacelle to eliminate the typical maintenance costs and infrastructure complexities related to going headless while accelerating their time-to-market. Unlike traditional commerce solutions, their product is built on event-driven and elastic core technology optimized for flexibility, performance, and customization.
How to Become a Customer Success Manager
Have you ever heard the saying “customer is king?”
Well, the old mantra is true — and it’s the key to a successful business.
We live in a fiercely competitive world where success is driven by customer satisfaction. That’s why the role of the customer success manager (CSM) is so important: it’s their job to deliver the ultimate customer service and to ensure the client feels heard, valued, and assisted. And it’s a position that is continually growing.
With so many opportunities, and a salary that compensates well, Customer Success is an excellent role if you’re looking to take your career to a new level. But how do you become a CSM?
In this article, we'll break down what a CSM is, what their duties are, the skills necessary for the position, and how to break into the role. If you’re interested in beginning a career as a customer success manager, keep reading for some tips to help get you started!
What is a Customer Success Manager?
A CSM is the mediator between their company and the client, as well as the client’s trusted advisor. It’s the job of the CSM to ensure that the client has the best possible experience using the products or services that the company offers, and to be the point of contact should any concerns or issues arise.
While a CSM works towards the same goal as the rest of the customer success team, it’s their job to focus on the bigger picture. The individual needs of each customer must be carried out to reach their long-term goals. That’s why relationship-building is so important — they must understand the expectations, desires, and issues that each client has and predict potential snags before they happen. Anticipating a customer’s needs is the key to avoiding bigger issues, and it is the job of the CSM to craft a unique relationship and means of interaction with each customer to ensure they achieve success.
But in order to do this a CSM needs to be an expert in the technology or services they are offering. Since they will be the main point of contact for the customer, they must be able to offer detailed guidance and be capable of crafting expert solutions for any problems or concerns that may arise. Having a comprehensive understanding of what they offer is crucial because it is this knowledge that allows them to navigate the customer to success.
What Skills are Necessary for Becoming a Customer Success Manager?
A CSM plays a crucial role in a company. Because of this, they require numerous skills to perform their job well.
Being in such an esteemed customer-facing role means that listening, communication, leadership, analytical, and technical savviness are some of the most important skills. A CSM must also pay close attention to detail, be customer-driven, personable, adaptable, experienced, and organized. They should possess client management skills, strategic thinking, and experience in their specific field.
While having a degree in something directly related to customer success is not necessary, having at least a four-year degree can help you stand out when pursuing this role. Focusing on a degree in sales, marketing, or communications will also help you gain important expertise that you can apply to a CSM role.
How to Become a Customer Success Manager
Everyone’s professional journey is going to look different, especially pivoting into a relatively new field like customer success management. But if your goal is to be a CSM and you’re unsure of where to begin, there are some preliminary steps you can take to help you get there.
1. Find a mentor. A good mentor will be able to guide you through the steps and qualifications you will need in order to reach your career goals. They will provide you with advice and a plan catered specifically to you and your unique needs, while also helping you grow. Mentors are assets for every stage of your professional journey, but they can be especially crucial for career pivots and advances.
2. Get prepared. Ensure you have extensive experience in a customer service role or in a client-facing technical role. A CSM’s main priority is the customer, so you must not only be comfortable working with people, you must be a master at communication, listening, and problem-solving.
3. Learn about the product. Gain as much experience and comprehensive understanding as you can about the services/technology you will be offering. Perhaps one of the most important factors in a CSM’s career is their expertise and technical abilities. They must be capable of building solutions to complex problems and offering detailed guidance. And to do this, they need to have a firm understanding of how their services/technology work in order to best help their clients.
4. Determine your path. If you’re pivoting from a very different career path or are new to the field of customer success, you can begin in an entry-level customer success position where you can learn valuable skills like sales, management, and communication for interacting with clients.
If you’re experienced in customer service and are looking for other avenues that lead to a CSM role, here are some similar positions to consider:
Duties: Builds and maintains the long-term relationship between a business and its clients by determining those clients’ needs and how they can be met.
Salary: Average base salary of
$59,591 per year.
Duties: Oversees relationships between a business and its top clients by determining those clients’ needs and how they can be met, developing account management strategies, looking for potential account growth opportunities, and working with other teams to build solutions.
Salary: Average base salary of $80,402 per year.
Duties: Often known as account handlers or sales representatives, they are an important bridge between their company and the client by handling the sales relationship between them via marketing, advertising, and IT.
Salary: Average base salary of
$67,832 per year.
Duties: Acting as an important connection between management and their team, they are responsible for managing a project from beginning to end and ensuring its success.
Salary: Average base salary of
$78,026 per year.
Check out all of our customer success roles here.