
How 12 Companies Are Facilitating Inclusion for Employees with Disabilities
October is National Disability Employment Awareness Month, and the Department of Labor has focused on the theme "Increasing Access and Opportunity" for 2020, which is also the 30th anniversary of the Americans with Disabilities Act.
The United States has come a long way since the ADA was signed into law in 1990. After decades of lobbying, protesting, testifying, and organizing, the disability rights movement secured rights to work, take public transit, and be served in restaurants, among others. But the fight continues today, whether pushing back against the Trump administration's proposed cuts to Medicaid (the main insurer for people with disabilities), pushing for accessible technology, or highlighting the relationship between race, disability, and police brutality.
In the past, we've shared how some of our partners have taken action to become more anti-racist workforces or to better support their working parents. This month, we want to take a moment to highlight PowerToFly partners who know just how much people with disabilities add to a team and how their companies elevate, accommodate, and celebrate their employees with disabilities.
We hope these ideas inspire other companies to follow suit and give job seekers an inside glimpse at how these organizations live out their values and lift up their employees.
NSA is enabling diverse perspectives
"At the National Security Agency, bringing together diverse experiences and perspectives is a key part of solving ever-changing mission needs. We ensure that employees have reasonable accommodations, access to assistive technology such as braille readers, independent communication tools for people who are deaf or hard of hearing, magnifying software, sign language interpreters, personal care attendants, closed captioning services as needed, and more. In addition, our People with Disabilities (PWD) Employee Resource Group (ERG) helps identify and address barriers to the PWD community. The PWD ERG helps all members of the workforce by ensuring a diverse and inclusive environment where everyone can thrive. To achieve success in hiring and retaining the best talent, NSA continuously works to create a culture that is welcoming, inclusive, and open to different perspectives. 'NSA staff really helped to make what could have been an intimidating experience seem very comfortable and welcoming,' says NSA employee Timothy O."
Learn more about NSA here.Contrast Security is rewarding employees for their effort, not their limitations
"At Contrast, we celebrate our employees and their unique qualities in a number of ways. One example is how we've increased access to opportunities for our employees through our employee performance management process. Our organization has established a uniformed cadence for employee check-ins to address performance related issues. In addition, the check-ins enable managers to not only address performance challenges but to readily identify limitations in performance due to an employee's disability. Our managers are trained to reward and promote employees for their efforts and not their limitations. Lastly, we've revamped our 2020 talent strategy to ensure we're engaging with communities that not only have talent pools of individuals who are unrepresented, but talent pools of persons with disabilities."
Bounteous is bringing accessibility to all projects, online and off
"Inclusivity is intrinsically embedded in our core values and we understand that a diverse workforce is more empathetic, collaborative, and innovative. This translates to flexible work-from-home schedules, take-what-you-need paid time off, weekly wellness surveys, and well-championed ERGs. For team members who want to work from one of our collaboration centers, we ensure that our physical space is also comfortable, safe, and accessible. A good example of this is our recent Chicago headquarters expansion. In addition to adjustable desks, hoteling and private spaces, gender-free restrooms, and mother's rooms, we purchased new ADA-compliant equipment, lowered countertops in our kitchens and bathrooms, and added handles to all doors. At Bounteous we believe every experience—online or offline—deserves to be treated equally for all users, regardless of ability. When we co-innovate with our clients to transform their digital landscapes, accessibility standards and best practices are front and center to be inclusive of the widest possible audience. Check out some of our thought leadership on this topic:
· How My Disabilities Make Me a Better Developer
· Addressing Accessibility Concerns for Virtual Conferences — A Case Study
· Celebrating Accomplishments & Becoming A Resource in Web Accessibility
· Orange You Accessible? A Mini Case Study on Color Ratio
· Accessibility: 508, ADA, WCAG – Essential Knowledge and Actions
· Empathy in Web Accessibility"
Learn more about Bounteous here.Deloitte is collaborating on inclusion
"At Deloitte, everyone contributes to our DE&I efforts. Everyone has a role to play. Our inclusive culture inspires us to try new things, speak openly, and be bold and empowers us to connect, belong, and grow. Our goal is to understand, engage and support people of diverse abilities to contribute to our growth and success. We are dedicated to supporting people with disabilities through a variety of ways throughout the entire employee lifecycle. Disability:IN named Deloitte one of 2019's "Best Places to Work For Disability Inclusion. While being recruited or at any other time in the employee lifecycle, candidates and employees can request an accommodation. Our Inclusion Councils bring together people from different backgrounds and experiences and engage in activities and events related to inclusion, well-being, development, and community involvement. Many of our offices have BRGs, including AbilityFirst chapters, which collaborate with our Inclusion Councils."
Learn more about Deloitte here.
Spotify is creating spaces to share
"At Spotify, our Able ERG serves as a community for employees with disabilities and their allies. Through various channels, we have discussions about everything from ADHD hacks to supporting a partner with a disability—and beyond! Even with the wide range of lived disability experience, having a place to go where people have had similar stories of exclusion inside and out of the workplace is invaluable. In terms of working with the efforts of the company, we've had a chance to work closely with the Global Workplace Services team on efforts to ensure that the office is accessible and inclusive, as well as with HR on inclusive hiring efforts and meeting accommodations. Our community hopes to help Spotify continue to build an accessible, welcoming environment while also raising awareness throughout the company of the talents and perspectives of our members."
Learn more about Spotify here.
Mindbody is celebrating progress
"Mindbody's ERG A11iance is here to create a culture of accessibility at Mindbody by raising awareness among employees, customers, and consumers and empowering them to take tangible, actionable steps. In other words, we're here as an accessibility advocacy group, spreading information, advocating for change (within the MB product line and the company culture), and celebrating each step MB takes towards accessibility for ALL."
Learn more about Mindbody here.
MongoDB is making resources accessible
"MongoDB continuously evaluates and adds to our disability benefits offerings. We provide standard short-term and long-term disability pay and address accommodation requests to aid employees in working more comfortably and effectively. MongoDB also offers services and resources such as behavioral and mental therapies; apps for virtual therapy; veteran-specific mental care; family forming assistance; and services for cosmetic surgeries to improve or alter appearance related to appearance-based self-esteem issues and gender dysphoria. We promote a culture that increases access and opportunity for all employees and are in the process of creating an employee resource group to bring together people with physical and/or neurological disabilities. Here, members can connect with others and help MongoDB identify benefits that best serve them. Our internal Decoding Inclusion events share foundational knowledge about D&I topics, including disabilities. These events are accessible to employees across the globe and build a community amongst employees."
Learn more about MongoDB here.
LogMeIn is recruiting thoughtfully
"At LogMeIn we're building a workforce that is a better representation of the world around us. Where everyone can do their best work and be their authentic self. We believe a business that's built by everyone works better for everyone. We have partnered with Recruit Disability, CareerCast's Disability Network, and DisabilityJobs.net to ensure we are including and inviting differently abled workers into recruiting process. Additionally, we offer working flexibility, including schedules and locations, that are adaptable to the many different needs of our employees. Lastly, we are able to collaborate remotely using our own technology, such as our GoTo Suite of products, that have been designed to meet and exceed the many different accessibility requirements of our customers and employees."
Learn More about LogMeIn here.
Elastic is building and leading with empathy
"At Elastic, accessibility is an integral part of equity and inclusion. We want to ensure that Someone Like Me and you feels welcome and have the tools necessary to come as we are. That's why Elastic managers and interviewers take Minus the Bias training to avoid issues of unconscious bias and to promote psychological safety at work. We can improve, but we're working on it. Our Accessibility Working Group is an employee-led, equity-seeking group that works to create and develop a disability-inclusive workplace by building awareness and empathy towards people with disabilities, understanding and addressing the barriers faced by employees living with a disability, influencing adoption and integration of accessible and inclusive practices across all Elastic teams, and investing in employee education and training. As for products, Kibana is working towards Level AA compliance and we are continuing to improve accessibility components for better navigation of all our products."
Learn more about Elastic here.
Bristol Myers Squibb is helping people with disabilities prevail
"Bristol Myers Squibb (BMS) is a global pharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases.
DAWN (Differently-Abled Workplace Network) is a People and Business Resource Group for BMS employees that fosters an inclusive work environment where employees with disabilities are valued and encouraged to bring their authentic selves to work, use their diverse perspectives, and contribute in a unique and meaningful way. DAWN strives to develop a culture of disability inclusion by increasing the talent pool of job candidates with disabilities through inclusive targeting efforts such as STEM mentoring programs and virtual career fairs; enhancing culture through inclusion best practices, captioning, self-ID, and addressing stigmas; supporting diverse disability suppliers (DOBEs); addressing public health disparities that impact people with disabilities; and adding signature programs that support employees with disabilities and their families such as an employee Cancer Support Network."
Learn more about Bristol Myers Squibb here.
Lockheed Martin is sponsoring education and advancement
"Lockheed Martin Missiles and Fire Control (MFC) is a member of the Florida Ability Inclusion Network (FAIN). This organization focuses on helping veterans and people with disabilities find a career in Central Florida. FAIN has not been active this year due to COVID-19, but normally the group sponsors biannual business initiatives in which local veterans, their spouses and people with disabilities meet with Lockheed Martin managers for coaching on their job hunting, resume development, interviewing and offer negation skills. Additionally, Able and Allies, an MFC business resource group, has a mission to build an environment that empowers employees with disabilities to contribute professionally to the full extent of their abilities. The organization strives to educate employees and leaders on disabilities and recommend best practices to promote a disability-friendly workplace. Able and Allies has been achieving this mission by participating in the Dallas mayor's employAbilitiy Job Fair, as well as sponsoring mental health and disability awareness webinars."
Learn more about Lockheed Martin here.
Snap Inc. is promoting respect
"One way we support employees with disabilities is through SnapAbility, one of our Employee Resource Groups. ERGs are created and led by members of the Snap Inc. family. They empower us to come together to celebrate a common cause, raise awareness, encourage advocacy, and refine our approach to recruiting. SnapAbility is a community for team members who identify as persons with disabilities, and it includes the many allies, guardians, and advocates who support them — both at Snap and beyond. Their mission is to promote empathy, respect, and kindness for all people, regardless of ability level or mental health status. By fostering open conversations around these topics, partnering with organizations like Angel City Games, and making Snap products more inclusive and accessible to all users, they're driving forward on this mission every day."
Learn more about Snap Inc. here.
- What's the Best Way to Refer to Disability? - PowerToFly Blog ›
- What's the Best Way to Refer to Disability? - PowerToFly Blog ›
Want to join the engineering teams at Workiva? Learn more about them!
💎Want to know what engineering teams are like at Workiva? Watch the video to the end to find out!
📼 Engineering teams at Workiva are constantly hiring. Marie Yue, Senior Engineering Manager at the company, tells you what they look for in a candidate and what the dynamics of teamwork are like.
📼 The typical path in the engineering teams at Workiva is that you grow into a senior, and then you move into a lead role. From there, there are a few different tracks that you can take depending on your interest. You can become a staff engineer, an architect, or even an engineering manager. What are you waiting for to apply?
📼In the engineering teams at Workiva every member should feel empowered to do their job effectively. For this, each has to understand how the work they do day to day solves customers’ problems. Managers will always seek to be aware of members’ career path aspirations so that they can look for opportunities and projects to help each person reach the next step in their career.
Engineering Teams At Workiva: A Safe Space
Marie Yue’s team is a safe space for people to make mistakes and ask for help, and each member feels a sense of belonging and inclusion. She wants to make sure that everyone is individually empowered to lead and make decisions. For this, the team has regular meetings where they do fun things like play virtual games or eat lunch together, and they also like to re-review and add to their team working agreement once a quarter.
🧑💼 Are you interested in joining Workiva? They have open positions! To learn more, click here.
Get to Know Marie Yue
If you are interested in a career at Workiva, you can connect with Marie Yue on LinkedIn. Don’t forget to mention this video!
More About Workiva
Workiva was founded to transform the way people manage and report business data with various collaborators, data sources, documents, and spreadsheets. Today, people all over the world use their platform to seamlessly orchestrate data among their systems and applications for transparent and trusted connected reporting and compliance. At Workiva, they are innovative in everything they do—from how they build their software, to how they serve their customers, to how they treat their employees.
Careers in Web Development: Which One's For You?
We all have our favorite websites– the ones we frequent, bookmark, and recommend to others. You might even enjoy some website features so much that you’ve found yourself wondering why they aren’t more popular. Or maybe you’ve experienced times where you were frustrated with a website and wished you could add features or even design your own!
If you’ve ever found yourself intrigued at the prospect of designing and developing your own websites, then a career as a web developer might be just for you!
As a web developer you would be responsible for coding, designing, optimizing, and maintaining websites. Today, there are over 1.7 billion websites in the world and, in turn, the demand for web developers is on the rise. In order to figure out what kind of web development work best suits you let’s start with an introduction to the three main roles in web development that you can choose from.
The Three Types of Web Development Jobs
Front-End Web Development: The Creative Side
Think of front-end development as the décor of a house. The color scheme, furniture, manicured lawns, and overall aesthetic. In terms of a website, front-end development is laser-focused on the appearance of a website and its presentation on different devices. If you’re considering a role in front-end development, it’s important to learn programming languages such as HTML, CSS, and JavaScript. These three languages go hand-in-hand. HTML allows you to create user interface elements, CSS helps you with stylistic elements, and JavaScript allows you to incorporate online tools and connect your website to back-end functions.
In addition to programming skills, front-end developers need to be detail oriented, creative, willing to keep up with the latest trends in web development, cyber security conscious, and geared toward user-friendly designs. The median salary for a front-end developer can reach well into the $90,000 to $100,000 range.
Back-End Web Development: The Logical Counterpart
While a house can be beautifully decorated, it’s incomplete without a solid foundation and efficient infrastructure. Similarly, a well-designed website depends on logical and functional code to power the features of that website. Back-end web development is code-heavy and focused on the specifics of how a website works. If you enjoy the analytical challenge of creating the behind-the-scenes code that powers a website, then back-end development is for you.
Since this role is more code-heavy, it’s important that you learn numerous programming languages and understand algorithms and data structures. Some languages that are essential to back-end development are Ruby, Python, SQL, and JavaScript. Back-end developers also ensure that users can successfully retrieve and access data. This requires creating and using APIs (Application Programming Interfaces) which act as messengers that relay data related requests. Additionally, developing the code for the inner workings of a website also requires back-end developers to be conscious of the user interface features designed by front-end developers and to internally mitigate potential security risks. Due to the increased technical aspect of this position, back-end developers normally earn higher salaries than front-end developers. The average median salary for this role is around $118,000 per year.
Full-Stack Web Development: A Little Bit of Everything
A full-stack developer is essentially the Jack (or Jill)-of-all-trades in web development. Full-stack developers need to be knowledgeable about both front-end and back-end roles. This does not necessarily imply that you would need to be an expert in both roles, but you should fully understand the different applications and synergies they each imply. In order to work in this position, you will need to know the programming languages used by front-end and back-end developers. In addition to these languages, full-stack developers also specialize in databases, storage, HTTP, REST, and web architecture.
Full-stack developers are often required to act as liaisons between front-end and back-end developers. Full-stack developers need to be both problem solvers and great communicators. The end goal for a full-stack developer is to ensure that the user’s experience is seamless, both on the front-end and on the back-end. In return, you can expect to earn a median salary of $100,000 – $115,000 a year for this role.
Taking the Next Step
Web development is both in-demand and lucrative! All three roles described above contribute to specific aspects of web development and the scope of each one can be customized to the industries and positions you feel best suit you. Regardless of which role you choose, all of them need a foundation in programming.
To gain the programming skills needed in each role, you can enroll in courses or learn independently. Coding bootcamps are a great way to boost your skillset quickly and efficiently.
Click here for some of our highly rated programming bootcamp options! Make sure to check out the discounts available to PowerToFly members.
Clyde’s Joseph Arquillo on the 6 Things Leaders Need to Do to Build Inclusive Spaces
Joseph Arquillo doesn’t work in Human Resources — he works in People Operations. And the distinction matters.
“It was named ‘human resources’ because it saw humans as resources, utilized for certain tasks or behaviors. But that’s not really what it’s about,” says Joseph, who is a Senior Manager of People Ops at Clyde.
“Calling it ‘people ops’ adds back what you lose with ‘HR.’ My philosophy is that I am there to support you. I am there to work with you, empower you, and enable you so you can be your best self.”
For Joseph, a key element of helping employees become their best selves is making sure that the workplace, whether in-person or virtual, is an inclusive space for all. That doesn’t happen by accident — it requires a dedicated DEIB strategy and leaders who are committed to asking hard questions of themselves and others.
We sat down with Joseph to hear more about his professional journey, and the practices of leaders who create environments where everyone feels included.
More Than Just a Number
As a college freshman, Joseph planned on sticking with liberal arts when it came to choosing a major. But then he took a class in Boston College’s School of Education, and loved its holistic approach to applied psychology.
This inspired him to switch his major to psychology and human development, and select minors in political science, and management and leadership, where he enjoyed learning about organizational psychology.
After graduation, he explored the consulting space to put theory into practice, but found out during an internship at a multinational consulting firm that finance or accounting weren’t the places he wanted to build his career.
“Since Big Four companies have 250,000 employees, you become just a number,” he says of the experience. “It wasn’t my cup of tea. Too corporatized.”
That kicked off Joseph’s interest in startups.
“It’s always fun to get in the weeds! One thing that’s very interesting to me is a challenge,” he says. “When you’re helping a company like Clyde grow and scale, joining when they’re at a Series B and helping them get to the next level, you really get to focus on the interaction between people, process, and product,” explains Joseph. “You need to hire the right people to work towards increasing efficiencies in all areas, but also make sure that we’re enabling them to create a strong product.”
6 Keys To Building Inclusive Spaces as a Leader
Across the different industries and companies that Joseph has worked in, he’s identified the behaviors that create truly inclusive environments — as well as those that discourage them.
Here’s what he’s seen:
- First, recognize your own privilege. “If you’re a man, you have privilege, even if you’re a gay male. If you are a white woman, you have racial privilege. It’s really important that you’re cognizant while you interact with somebody how they might interpret the interaction based on your identity.”
- Leaders should always speak last. This is important always, but especially in in-person spaces, where it might seem even more nerve-wracking to speak up in a crowd, says Joseph. “You want to make sure you’re creating that space for employees who aren’t as senior to feel comfortable voicing their thoughts.”
- And, leaders should use check-ins liberally. “You need to ask yourself how you’re supporting your employees. Are you checking in on them as people before you ask about certain tasks? You want to foster a workplace where employees from all walks of life can feel supported,” he says.
- DEIB isn’t just about adding new initiatives — sometimes it’s about removing barriers. “You need to remove unnecessary bias,” explains Joseph. “That can mean making sure you have appropriate policies and practices that don’t hinder people depending on who they are or where they live.”
- Maximizing participation requires planning with a diversity lens. Joseph has helped the Clyde team gather together and bond as a group. Along the way, he’s been careful to consider physical and psychological safety for everyone involved. “For instance, if you’re doing an event, do you have someone who’s not drinking? Have you set up the environment for people who might have a physical disability, or carefully planned the flow of activities for people who might be neurodivergent?”
- Saying you want to be better isn’t enough — articulate actions you will take. “Pride is a great example,” explains Joseph. “Yes, June is a time to celebrate. But it’s also a time to march. And beyond that, how do you show up and celebrate with the LGBTQIA+ community throughout the year?”
Embracing the Unknown
If you visit Joseph’s LinkedIn profile, you’ll see his personal motto: “Without challenge, change, and a bunch of unknowns, it’s no fun.”
That belief has led him to study what he’s passionate about, to take on new and exciting roles at growing startups, and now, at Clyde, to help formalize what world-class people operations looks like at a fast-growing company.
“I view myself as a connector that really empowers people, challenges teams, and helps drive us towards what I consider to be an improved future,” he says. “I feel like it’s my responsibility to be the chief advocate for each of our employees, and remove any barriers in the way of their growth.”
Want to learn more about what opportunities Clyde offers? Check out their open roles!
Navigating Mid-Career Pivots and Finding a Company Where You Can Show Up Authentically
Insight from SoftwareONE’s Jeff Cannon and Chris Lecosia
SoftwareONE’s Jeff Cannon Business Development Executive US) and Christopher Lecosia (Senior Consultant) share a similar adventurous and brave spirit, which has led to a long trajectory of creative experiences for both of them. From taking care of two new puppies to backpacking across Europe — neither of them back down from a challenge.
As members of the LGBTQIA+ community, Jeff and Chris spent a large portion of their careers fighting for inclusive workplaces where they feel a sense of belonging, and opportunities to use their experiences to serve people, no matter what career stage they’re in. And they’ve both recently found that in the global provider of end-to-end software and cloud technology solutions SoftwareONE.
We sat down with Jeff and Chris to hear their stories on how they navigated mid and late career changes and their journey to finding a company where they felt valued. Keep reading to the end for four major tips on how to successfully pivot careers.
The Journey to SoftwareONE
Jeff Cannon was born in Tacoma, Washington, but considers both Texas and Georgeia his home. After graduating from college with a bachelor's degree in English and History, “I wanted to go to graduate school for history,” he explains. But upon arrival, he realized graduate school was not the right path for him, so he packed his backpack and set out for a trip through Europe instead.
This adventurous spirit led him back home to pursue exciting challenges, such as opening a hotel in Austin, working as a flight attendant in New York and Hawaii, and eventually pursuing a sales career at Dell. “I was an account executive for large university systems and large K-12 systems providing information technology to students to be able to further their education. It really fit in with my mantra around how important education is in society,” Jeff explains.”It's kind of my thing.” But after nearly 20 years at the company, he decided to look for new opportunities. “I was tired of doing the same thing all the time.” Enter SoftwareONE.
“This was an opportunity to do something completely different and take the information that I learned and use it to help build a practice that can accomplish some of the same things,” Jeff explains. He joined the company as a Business Development Executive Executive where he works to build the company’s education practice within the public sector in the United States.
SoftwareONE is a company where Jeff can thrive professionally and personally. He specifically cites the company to be people-first, which his coworker Christopher Lecosia agrees with. “SoftwareONE is a place where you can thrive as an employee, and where your creativity can flourish,” says Chris.
SoftwareONE is a leading global provider of end-to-end software and cloud technology solutions, with headquarters in Switzerland. The company itself prioritizes people as their “greatest asset” and advocates for life-work harmony. Their company’s core values are Employee Satisfaction, Customer Focused, Speed, Passionate, Integrity, Humble and Discipline, to name a few, and they ensure that they have “a welcoming – and constantly evolving – work environment for all”, no matter the racial, ethnic, religious, sexual or other preferences.
Christopher works as Senior Consultant for SoftwareONE. He entered the field of IT in 1974. “Back then it was called data processing,” he jokes. “But I kind of fell into IT consulting.” He enrolled in college as an accounting major, but quickly realized that was not the path for him. “I drove into the parking lot of this college for the first day and I got very scared,” explains Chris. “I turned around and went home and I found a job.” And he was able to pursue jobs that allowed him room to change and grow with the market. He began as a systems programer and, progressively, he scaled to managerial data processing roles at multiple software companies, including IBM. He played a key role in leading and growing software asset management programs, directing support for configuration and asset management, and serving as a senior project manager for multiple teams in his previous companies.
His successful 40+ year-long career led to the start of a well-deserved retirement. “I turned 65 last October, and I thought, ‘okay, I think I’ve had enough,’ and I decided to retire in full.” But his retirement was short-lived. “A few months before I retired, [my company] had put out an RFP to the street, which SoftwareONE responded to, and I'll never forget,” says Chris. “I was hearing them respond to me and I thought, ‘Wow, these people know what they're talking about. They're really sharp and I really believed in the value that they could bring.’” So when he was offered a position as a Senior Consultant, he didn’t think twice about coming out of retirement. “In November, a recruiter from SoftwareONE called, and I started in January of 2022.”
All-Around Authenticity
Changing jobs after working for a company long-term can be risky, especially later in your career. But both Jeff and Chris agree that the benefits of working at a company like SoftwareONE are well worth the risk. And for the first time, they’ve felt like they can show up as their full, authentic selves at work.
Jeff recalls past workplaces that, when push came to shove, “had an undercurrent of non-acceptance.” This undercurrent brought many challenges, but he credits them for his confidence today. “I have no issues whatsoever showing up originally as myself. And at SoftwareONE, everybody's been really lovely.” Even remotely, he finds ways to connect with his coworkers, and he feels like he can do so authentically.
Chris reiterates this in his own trajectory at SoftwareONE. “When I started, my Regional VP asked me for a bio. In my bio, I talked about my husband and my two dogs and how long we've been together. That got sent out to everybody in the organization. So when I onboarded, everybody already knew,” he explains. “It was the first time in 65 years that, right from the get go, there was no pretense at all as to being something different than I am. And that's how I came out at SoftwareONE. It was good to do that. I feel truly authentic.”
Advice for Mid-Career Pivoters
Both Jeff and Chris have successfully pivoted roles and companies later in their careers. They offer four tips to consider before making the jump to a new role or joining a new company.
1. Find a place that values service to the client. “Have the mindset of service,” says Chris. “ I'm a service oriented person and part of being of service is to share my experience, strengths, and hope with other people. Whether that's on a, social, spiritual, mental level, or on a professional technical level, this helps bring growth to you, and to the company you’ll work for.” Jeff shares that, “with this mindset, we see the challenges that customers face, so we're able to better articulate to customers what our value proposition is. We can help clients achieve their goals, and everything comes a lot more easily and naturally.”
2. Believe in what you have to offer. Chris and Jeff share that aligning with the company’s mission is another key aspect to consider before changing companies. “I never thought that anybody would want to hire me at 65 years old,” Chris shares. “I had been in my former job where I saw many opportunities that I thought I was perfect for, in terms of advancement, but I wasn't given those opportunities because of my age. I started to feel dried up a little bit. When I got the offer at SoftwareONE, I felt I really wanted to come back, be of service, keep my brain sharp, and do something. I do believe I have something to offer to many clients, as well as colleagues. And that's what made me make the move.”
3. Think of the experiences you bring to the table. Jeff shares how he transferred his knowledge to his new role. “I was able to take everything that I had learned about building an organization and bring it over to a company that needed that expertise specific to the United States. Being able to have the opportunity to do some of that background work and build on alliances has been, and continues to be, a great opportunity.”
4. Find a workplace that prioritizes diversity. “Each one of us brings a certain set of characteristics with us that sit well with our clients,” explains Chris. “The diversity we bring to the company — whether it be age, gender, color, educational background, intellectual capacity — all of that color makes us more relatable to our clients and our customers.” This leads to the company’s overall success.
SoftwareONE is constantly looking for dynamic employees like Chris and Jeff. Check out their company page to find out more about their roles!