
How to Help Others Feel Part of the “In-Group”
Advice from Bristol Myers Squibb Executive Director Antonia Russell
If you ask Antonia Russell to pinpoint where exactly she gets her determination from, she'd probably credit her grandparents, who emigrated to the U.S. with a sixth-grade education and built successful lives for themselves, and her father, who encouraged his three daughters to be independent and not feel boxed in by society's expectations for women.
Antonia internalized her father's advice at an early age, opting to study computer science in high school instead of the secretarial classes the school expected female students to take. She fell in love with computers and went on to study computer science and mathematics at Rutgers, where she also played D1 tennis. She then went on to earn an advanced degree in Engineering at Lehigh University. As she started her career, she continued to defy expectations, pushing back against the common assumption at the time that women would leave the workforce after getting married.
Now the Executive Director of Global Risk Management for biopharmaceutical company Bristol Myers Squibb, Antonia sat down with us to talk about what it's like being a member of an out-group at work, how sheer individual determination isn't enough to create truly inclusive workplaces, and what leaders can do to make everyone feel welcome.
Odd one out
The terminology of in-groups and out-groups comes from social psychology and refers to people's tendency to gather with others who seem like them (and to leave out others who don't). That us-versus-them dynamic can be extremely harmful (in the case of white supremacists) or relatively benign (in the case of rival football fans on game day). At work, women, Black people, LBTQ+ individuals, and others are often part of out-groups, and even if their peers and managers aren't actively aware of treating them any differently, they often have very different work experiences from those in the in-group.
Antonia's used to that feeling. She says that as the only woman in her computer science program at Rutgers, she learned to focus on her work and not on the fact that no one in her classes looked like her. "I was always a bit competitive, so I said, 'Wait, I can do this,'" she says.
As she entered the workforce, she kept noticing that nagging feeling of not belonging. It would come up in small ways, like an early manager sitting her down and earnestly telling her, "'If you want to advance as a senior leader here, you need to think about dressing differently.' I looked at him and he was dressed the exact same way I was dressed," remembers Antonia.
That pervasive exclusion led Antonia to not tell anyone at work she was pregnant until she was well past the six-month mark. "I was afraid of what was going to happen," she says. "That's not a reflection on the company. It's just a reflection on the time."
Even so, that constant stress took a toll. "I know now that feeling like part of the out-group creates physical pain. It actually takes up space in your brain and preoccupies your energy, almost like being sick," says Antonia, referencing neuroscience research like this recent Science article.
As Antonia moved up in her career and started taking on bigger and bigger management roles, she dug into the science around inclusion and in-groups and out-groups. It helped her make sense of what she'd experienced throughout her career—and it also helped her determine what kind of leader she wanted to be. "It validated all these years of how I was actually feeling, and that validation was a breakthrough," she says. "It empowered me to say, 'Okay, well, I have unconscious bias as well. How can I include people intentionally and not accidentally exclude them?' It made me more compassionate and understanding of others."
Finding her fit
A lot of Antonia's work to feel more included and be a more inclusive leader was self-directed. She combed through the NeuroLeadership Institute's materials and decided to start putting herself forward for opportunities and proactively asking to network with in-group members.
But she still wanted to be working at an organization that made that work easier and expected it of all its leaders, not just the ones who self-selected into it. "The turning point for me was when I joined BMS," explains Antonia of finding a culture that systematically worked to include everyone. "I really saw the commitment, the investment, the talk and the walk of being able to be our authentic selves and helping others along in the journey."
She cites BMS's social justice programs and ongoing trainings for managers and staff as examples of that. "Starting the conversation creates an environment where it's safe to express opinions and experiences, with a framework that's constructive," she says.
For Antonia, BMS's open and encouraging culture has transferred to remote work, too. She notes that senior leaders have all changed their profile pictures to be more casual and more representative of their current day-to-days—like showing off their beard-in-progress or not appearing perfectly coiffed—and that expectations are that everyone shows up however best works for them.
"In fact, I wore this to a meeting the other day," says Antonia, gesturing at her top, "and it's just an orange sweater. Somebody joked to me, 'Why are you so dressed up?'" Antonia laughs, then continues: "It's really substance over form. It's a healthy environment where people can thrive."
What individuals and leaders can do to promote inclusion at work
As an executive director, Antonia oversees several BMS teams. She knows there are certain things individual employees can do to advocate for themselves at work.
Here are her top tips for PowerToFly readers who are individual contributors:
1) "Recognize if you're missing information or relationships to do your job." If you're not invited into those conversations, lean in through your job responsibilities and ask." Antonia gives the example of taking on a new responsibility recently of overseeing BMS's digital therapeutics delivery and proactively asking if she could join that team's weekly forum to get up to speed. "I could've sat back and said, 'Well, nobody's invited me.' Don't act like a victim," she says.
2) "Have an honest conversation with yourself about the environments you feel safe in and the ones you don't. If you feel like you aren't being recognized, like you're falling behind, or like you're being bypassed for opportunities, that's an indicator that this may not be the right environment for you. Have a conversation with your boss or HR and see if you can turn it around."
3) "If over time you continue to experience the same toxic feeling, it's time for a change." Antonia calls this "leaning to the side" as opposed to "leaning in": "Recognize you're being wronged and say, 'Okay, I'm going to let that go, and I'm going to put my energy in a situation that is more amenable to how I can thrive.'" She recommends looking for a new role within your company or, if you think that's not far enough away from the toxic behavior, at a new organization.
But as vital as those tips are for individual employees to enact, Antonia knows that the real responsibility—and real opportunity—for creating safe and inclusive workplaces falls to managers and other leaders.
Here's what she recommends those leaders do:
1) "Educate yourself on inclusive habits." She cites the problems associated with certain boys'-club ways of thinking about building relationships work, whether that's doing team building in a way influenced by unconscious biases (like not inviting women to after-work drinks) or expecting everyone else to engage in the same way that you do (such as being an extrovert who loves big brainstorming sessions). Start by signing up for anti-bias training if your work offers it, or advocating for it if it doesn't.
2) "Lift up every voice without making them feel uncomfortable." For Antonia, that's meant providing various avenues for employees to present work to her, from scheduling one-on-one meetings to giving ample notice before expecting a team presentation.
3) "Understand that 'We need to get this done by Friday' doesn't work for everybody." Instead, try experimenting with flexible working hours or deadlines. "Create a safe environment where [individuals] are aware that you want to listen. Be patient to work through situations and come up with solutions," she says.
If you're interested in learning more about BMS or seeing their open roles, visit their PowerToFly employer profile.
How Equinix’s SVP of Platform and Product Empowers Her Team to Make an Impact
Yun Freund considers her background to form the “typical immigrant story” — but sitting down with the SVP of Platform and Product at Equinix, it’s clear she’s made it her own.
“I came to the United States about 30 years ago with $80 in my pocket. I earned a CS degree from a Beijing university when computer science was new. I was good at math, so that’s what I studied,” explains Yun.
Fast forward a few decades, and Yun is now running one of the largest organizations at Equinix, a Fortune 500 digital infrastructure company focused on providing an interconnected platform to its global 10k customers. While focusing on external growth — the business has grown nearly 40% since her arrival — Yun has also invested in internal progress, especially when it comes to Equinix’s Diversity, Inclusion, and Belonging (DIB) goals.
“I know first-hand how hard it is, as an Asian and a woman, to be able to survive and excel at a workplace, and I’m proud of how Equinix has grown to be an amazing workplace where employees feel that they are safe, belong, and matter,” says Yun.
That’s not just her opinion. Glassdoor confirms this, having given the company a “best place to work” distinction in 2021, and a special award for best places to work for LGBTQ+ equality list by the Human Rights Campaign Foundation.
We were excited to learn more about Yun’s strategies for empowering her team — including her belief that making room for failure is just as important as celebrating success.
The Intersection of Technological Innovation and People Management
Yun first heard about Equinix through a recruiter. Decades into her career in tech leadership, she was looking for a role where she could drive innovation in both technology and people management.
“After many rounds of discussion with our executives, I realized Equinix is a company that’s full of potential. It was doing a lot of innovation on interconnected SaaS products and networking products, and I thought I could really help drive, from a culture and process perspective, the company's digital transformation journey,” reflects Yun.
Her first order of business? Building a strategy for scaling product development. Yun had long worked at the intersection of engineering and people management, and she embraced the challenge to scale a talent strategy as well as changing the culture.
That resulted in clear growth — not just for Yun’s career, as in promotions and new responsibilities, but also in what the company was able to do.
“Helping to cultivate a DevOps culture, move products to the Cloud for high reliability and availability, and build operational excellence for our customers is contributing to us fulfilling our purpose, which is to be the platform where the world comes together, enabling the innovations that enrich our work, life and planet,” says Yun.
Diverse Ways of Measuring Impact
Yun doesn’t manage her team by the balance sheet alone.
“Improving the bottom line, or operating more efficiently, is just as important as improving the top line, or driving more revenue and more customer adoption,” she says. “Sometimes it’s not about how we get new products and services out the door, but how we run things more efficiently.”
For Equinix, says Yun, that includes committing to becoming carbon-neutral by 2030.
“We’re a company that really touches life every day, from online shopping, to sending emails and streaming movies, to smart cars,” says Yun. “We want to be doing that sustainably. For example, by using AI and machine learning to lower our power consumption and using green sources of energy.”
Yun knows that to drive the most impact, Equinix needs a diverse team. She has partnered with other senior leaders and employee connection groups and started driving a more coherent DIB strategy across the company. She is excited to see the progress and wants to continue the effort in building a diverse and safe workplace for everyone — including by leading through her own example.
3 Key Ways to Empower Your Team
When Yun says that it’s important to empower your team, she doesn’t mean that you simply transfer the responsibility to your team and call it done. Here’s what she does mean:
- Embrace failure. “It’s easy to say, ‘Ah, empowerment. Here’s the purpose, go drive impact.’ But sometimes it’s not all rosy,” she says. “The road to empowerment can sometimes be a failure. How do you support your employees along the way? When they fail, you should not blame them. You should be there, on their side, to help them do a retrospective and learn from it.”
- Show trust via delegation. “Giving your team the opportunity to make their own decisions helps give them a purpose. It shows them they can make a difference. Accountability and ownership will help drive your team to have deeper engagement and commitments, and ultimately deliver results.”
- Tie individual responsibilities to company OKRs (Objectives, Key Results). “I always communicate to my team that every engineer and individual contributor’s work will have an impact on the business, no matter how small that is,” says Yun. For example, if an engineer is working on a new digital experience component for the customers, their work will contribute to some kind of business outcome such as, hours saved from many customer support calls or customer satisfaction score improvement, and that in turn drives operational efficiency and customer experience improvement for the whole business. “When employees realize their impact on the business, it elevates their motivation as well as their state of mind.”
Looking to join an empowerment-first culture? Check out Equinix’s open roles!
Careers in Web Development: Which One's For You?
We all have our favorite websites– the ones we frequent, bookmark, and recommend to others. You might even enjoy some website features so much that you’ve found yourself wondering why they aren’t more popular. Or maybe you’ve experienced times where you were frustrated with a website and wished you could add features or even design your own!
If you’ve ever found yourself intrigued at the prospect of designing and developing your own websites, then a career as a web developer might be just for you!
As a web developer you would be responsible for coding, designing, optimizing, and maintaining websites. Today, there are over 1.7 billion websites in the world and, in turn, the demand for web developers is on the rise. In order to figure out what kind of web development work best suits you let’s start with an introduction to the three main roles in web development that you can choose from.
The Three Types of Web Development Jobs
Front-End Web Development: The Creative Side
Think of front-end development as the décor of a house. The color scheme, furniture, manicured lawns, and overall aesthetic. In terms of a website, front-end development is laser-focused on the appearance of a website and its presentation on different devices. If you’re considering a role in front-end development, it’s important to learn programming languages such as HTML, CSS, and JavaScript. These three languages go hand-in-hand. HTML allows you to create user interface elements, CSS helps you with stylistic elements, and JavaScript allows you to incorporate online tools and connect your website to back-end functions.
In addition to programming skills, front-end developers need to be detail oriented, creative, willing to keep up with the latest trends in web development, cyber security conscious, and geared toward user-friendly designs. The median salary for a front-end developer can reach well into the $90,000 to $100,000 range.
Back-End Web Development: The Logical Counterpart
While a house can be beautifully decorated, it’s incomplete without a solid foundation and efficient infrastructure. Similarly, a well-designed website depends on logical and functional code to power the features of that website. Back-end web development is code-heavy and focused on the specifics of how a website works. If you enjoy the analytical challenge of creating the behind-the-scenes code that powers a website, then back-end development is for you.
Since this role is more code-heavy, it’s important that you learn numerous programming languages and understand algorithms and data structures. Some languages that are essential to back-end development are Ruby, Python, SQL, and JavaScript. Back-end developers also ensure that users can successfully retrieve and access data. This requires creating and using APIs (Application Programming Interfaces) which act as messengers that relay data related requests. Additionally, developing the code for the inner workings of a website also requires back-end developers to be conscious of the user interface features designed by front-end developers and to internally mitigate potential security risks. Due to the increased technical aspect of this position, back-end developers normally earn higher salaries than front-end developers. The average median salary for this role is around $118,000 per year.
Full-Stack Web Development: A Little Bit of Everything
A full-stack developer is essentially the Jack (or Jill)-of-all-trades in web development. Full-stack developers need to be knowledgeable about both front-end and back-end roles. This does not necessarily imply that you would need to be an expert in both roles, but you should fully understand the different applications and synergies they each imply. In order to work in this position, you will need to know the programming languages used by front-end and back-end developers. In addition to these languages, full-stack developers also specialize in databases, storage, HTTP, REST, and web architecture.
Full-stack developers are often required to act as liaisons between front-end and back-end developers. Full-stack developers need to be both problem solvers and great communicators. The end goal for a full-stack developer is to ensure that the user’s experience is seamless, both on the front-end and on the back-end. In return, you can expect to earn a median salary of $100,000 – $115,000 a year for this role.
Taking the Next Step
Web development is both in-demand and lucrative! All three roles described above contribute to specific aspects of web development and the scope of each one can be customized to the industries and positions you feel best suit you. Regardless of which role you choose, all of them need a foundation in programming.
To gain the programming skills needed in each role, you can enroll in courses or learn independently. Coding bootcamps are a great way to boost your skillset quickly and efficiently.
Click here for some of our highly rated programming bootcamp options! Make sure to check out the discounts available to PowerToFly members.
A Successful Job Search Requires Strategy. Learn How To Approach It In The Best Possible Way!
💎For a successful job search you need to be very strategic, focused, and intentional about your career. Watch the video to the end to get advice on how to achieve it!
📼Be successful in your job search by identifying the career goals you’d like to achieve over the next 12 to 18 months. LaMont Price, Senior Recruiter, and Meg Fronckowiak, Senior Talent Acquisition Recruiter at Tenable, share with you the benefits of having a short-term career development plan and understanding your unique value proposition.
📼A successful job search requires you to take a deep dive into the job description. Look at your resume and try to match the skills and the qualifications and highlight that on your resume, so it stands out. Secondly, do your research. You want to make sure that you've taken a look at the company website. You've looked at the leadership of the company, the size of the company, and the culture of the company. And to go one step further, look at the interviewer. Look them up on LinkedIn, and take a look at their background. Recruiters always look for people who have great insightful questions that show the level of research the person did.
📼You’ll be successful in a job search if you know how to face the interview process. Every interview includes some don’ts. Don't be late. There's nothing worse than showing up late for an interview. Dress Professionally. Try to be in a quiet place so that you're not distracted. Get through the interview process, show that you're engaged, and have good body language. At the end of the interview, you always want to ask if there's any question that maybe you weren't able to answer. And always ask about the interview process to get a good understanding of the timeline.
A Successful Job Search Requires Research - Learn About A Company’s Values!
Recruiters need to know if you are aligned with the company’s culture. If you want to apply to Tenable, you should know that its core values are diversity, equity, and inclusion. They work together and they win together, and this is an idea that resonates throughout the entire organization. Tenable celebrates all of its employees. This allows them to focus on the equal representation of women and minorities in technical roles, sales roles, and leadership roles. The company provides training for all of its employees in diversity, equity, and inclusion. This helps employees to understand how their behaviors can impact others. Make sure to show that you are aligned with these values during your interview!
🧑💼 Are you interested in joining Tenable? They have open positions! To learn more, click here.
Get to Know LaMont Price and Meg Fronckowiak
Over the last 25+ years, LaMont Price has researched, analyzed, and optimized services and products by exploiting the latest tools and tactics aligned with the strategic goal via Attention, Differentiation, Trust, and Memorability. Meg Fronckowiak has been working in the recruiting and talent attraction since 2003 and she spent the majority of her career working across all disciplines including, Building out GTM Teams, Accounting & Finance, Marketing, Operations, and Sales Leadership. If interested in a career at Tenable, you can connect with LaMont and Meg on LinkedIn. Don’t forget to mention this video!
More About Tenable
Tenable empowers all organizations to understand and reduce their cybersecurity risk. Over 30,000 organizations, more than 50% being fortune 500 companies worldwide, rely on Tenable to help them understand and reduce cybersecurity risk. The company has some of the greatest minds. That’s because they bring people who come from diverse backgrounds and give them the resources and support to partner together to bring new ideas to life.
Monica Arias of Chainalysis on How Underrepresented Talent Can Break into the Tech Industry
Monica Arias has long been interested in the new and the next. That interest is what drove her to work in national security after 9/11, and in the cryptocurrency space after learning about modern-day crimes committed on the blockchain.
One thing she has noticed every time she’s been somewhere new: the importance of having a diverse early team to shape it.
“We need minorities to be willing to take a chance and apply to firms like ours and other tech firms,” says Monica, who is currently a Federal Business Development Lead at Chainalysis, a blockchain data platform. “As these companies grow rapidly, we need diverse candidates who can offer diverse thoughts and approaches to problems.”
Monica currently works closely with the Chainalysis federal government team to pursue opportunities to support customers that are in need of Chainalysis data to track blockchain criminals and bring them to justice. She was well-prepared for some parts of the job after holding various roles but had to come up the curve on technical skills — which is why she’s sure that other candidates like her, from non-technical, underrepresented backgrounds, will be able to do so, too.
We sat down with Monica to hear more about how marginalized people can break into crypto and best position themselves for success in the field.
Connecting to a Bigger Mission
Growing up around DC, Monica got early exposure to federal service. From a young age, she knew she wanted to help represent and advocate for people.
She went to law school, thinking that would be the best path to fulfilling her goals. But living through 9/11 inspired her to support national security missions more actively. That’s how she got her first exposure to her now-employer — she brought in Chainalysis for a demo to learn how to on leverage their blockchain analysis tools.
“I’ve always wanted to be a part of something that had a bigger mission,” says Monica. “And the crypto space had that.”
It wasn’t just any crypto company that interested Monica, though. She particularly liked the company’s innovative culture and fast growth.
“Chainalysis is a very open and encouraging place,” says Monica, who came in to interview at the startup having studied up on crypto, but never having worked in the field or with blockchain technology.
“The culture is very much about learning, and they’ve created an environment where they enable you to do so. The underlying foundation is ongoing learning, and soliciting ideas on how to evolve and expand.”
Leveraging a Non-Technical Background
Monica gets what it’s like to not want to apply to an opportunity because you feel underqualified — that’s what happened to her.
“In some conversations, the feedback I received was that I didn’t have enough of a technical background and that therefore it would be challenging to go and join a tech firm,” she says. “It’s a big deterrent for so many people. And it also compounds things. Because if you’re a minority or from an underrepresented group, you’re already less likely to apply. And if you have no technical background, you’re even less likely to do so.”
How did Monica break through that? She got creative.
“I had to take a step back and say, ‘You know, I have skills. How can I transfer those into a non-technical role supporting a tech firm?” she says.
We asked her to share more about what that process was like, and here’s what she said:
5 Tips as You Gear Up to Be Competitive in the Tech Industry
- Find firms that are in fields you find interesting. Since you’re going to have to do a lot of learning, find a tech firm that is involved in a field you are excited about. Monica found her interest - crypto! She’s excited to continuously be learning about the rapidly changing crypto landscape. She added, “the tech industry can be demanding so you need to stay motivated about the work you’re doing and believe in the company you’re with.”
- Find firms that are open-minded, too. Interviewing at Chainalysis even without technical skills on her resume didn’t pose a problem for Monica. That’s because they were willing to look at her in her entirety. “It’s not just, ‘Do you fit A, B, and C,’ but ‘Do you have the overall skills and ability to learn and grow in this type of field?’”
- Recognize your transferable skills. Monica coaches other people with non-technical backgrounds like hers to start by acknowledging their accomplishments in their own fields. “What have you done? Is it people managing? Because these firms manage people in one way or another. Those and other skills can be leveraged and transferred,” says Monica. “Literally, make a list and identify those skills, then highlight those skills throughout your resume.”
- Remember that most people are in the same boat. “You won’t come across too many candidates who have 10 years of crypto experience, because this field is new,” says Monica. “The perfect candidate who meets every single qualification listed in a job ad may not exist so instead recruiters — especially those who are good at their jobs - spend time getting to know candidates. But they can't get to know you if you are deterred from applying by thinking you don't meet all the qualifications.”
- Study up. Monica follows crypto influencers, keeps up with crypto companies on LinkedIn, follows government statements on crypto, and reads reports put out by her firm and others. “If this is your focus, you need to read, talk, and network — just be curious,” she says.
Does a job at Chainalysis sound right for you? Check out their open roles!