Ever wondered if remote work is for you? Working in your pajamas and answering calls from your bed might sound great in theory, but doing that every day of the week is actually just a recipe for depression and neck pain.
Lots of people don't realize that you need to have the discipline to set good boundaries if you actually want to make working from home work for you. You don't want to get to a place where you're confining yourself to your house, working 12 hour days because you don't know how to leave work at work... when "work" is also your home.
If you've ever asked yourself, "What is a good salary, really?" while analyzing an offer letter or doing end-of-year accounting to figure out if you should ask for a raise, you are not alone. In fact, a 2017 PayScale study suggests that over two-thirds of working adults don't know the market rate for their role.
As competition rises, software companies that want to succeed are investing in good, efficient customer support teams. Companies today know the importance of skilled customer support representatives on board, and the industry is growing rapidly.