💎Achieving customer success requires a capable team. Watch the video to the end to learn more about an excellent customer success management team and to find out if this is the next step in your career.
📼Veracode’s customer success management team is growing! Amanda Lee, Director of Customer Success for EMEA/APAC at Veracode, shares with you some things about her team, how you can thrive in it, and what they are looking for in candidates.
📼A customer success manager has to work cross-functionally within the company to ensure that they bring the best for every customer. At Veracode, the customer success management team works with four main teams: sales, marketing, product management, and customer support and engineering team. This way, they create strategic plans for each customer and give them the answers they need.
📼The customer success management team at Veracode spent the last couple of years developing new tools. They work with the standard ones like Salesforce, but they also have personalized add-ons like client success, fusion tools to track metrics and products of their customers, and also many analytics on the platform. Join them and you'll find out more about the tools!
A Diverse Customer Success Management Team
Diversity is incredibly important to Veracode, and not just to tick boxes, but because the team members that come from five different countries can help represent the culture, the content, and the expectations of clients from those countries and regions and help the team to deliver the value that they would like in a way that's appropriate for them. If you want to work in a diverse and collaborative team, watch out for new opportunities that come up at Veracode!
🧑💼 Are you interested in joining Veracode? They have open positions! To learn more, click here.
Get to Know Amanda Lee
Amanda has a passion for customer excellence. She values teamwork and is flexible in her approach to working with diverse people at all levels. If you are interested in a career at Veracode, you can connect with Amanda on LinkedIn. Don’t forget to mention this video!
More About Veracode
Veracode delivers the application security solutions and services today’s software-driven world requires. The company’s unified platform assesses and improves the security of applications from inception through production so that businesses can confidently innovate with the web and mobile applications they build, buy and assemble as well as the components they integrate into their environments.