Remote Interview Tips
Advice for Applicants and Interviewers
By the time I landed my first interview for a remote job, I already felt like an expert in Skype interviews. I'd done several throughout and after college, and I had my process down pat: go to my bedroom, find a white wall, prop my computer up so my interviewer wouldn't get any weird views of my nostrils, plug in my headphones, check my makeup and lighting in a test video call, and wait patiently for my interviewer.
All of this went out the window for my first legit remote job interview - the interviewer asked me if I was available to talk now, and always eager to please, I said yes. I wiped tuna fish off my face, logged onto Skype, and hoped for the best. It went great, and I got the job... but all things being equal, I'd still have rather had time to prepare.
So, what needs to be taken into account before a virtual interview for a remote position? As with any job interview, you need to know your stuff. But for remote interviews, you need to prepare your space and be ready to answer specific questions about your interest and qualifications for working remotely.
Interviews for remote jobs can be challenging no matter which side of the screen you're on - as an employer or an applicant. So we laid out four key remote interview tips to keep in mind, whether you're assessing if a candidate has the creativity and independence to work remotely, or if you're trying to convince a recruiter that you've got what it takes to work from home.
Our Top 4 Remote Interview Tips
1) Prepare yourself and your space.Giphy
- Dress the part. While there's no need to wear a full suit, or even just the top half of one (your interviewer, as a remote worker, will likely be dressed casually), you should aim to look your best - whatever that means for you. Wear something that makes you feel comfortable and confident, and maybe opt to go one step above a t-shirt.
- Make sure your computer is set up well in advance. If an employer invites you to interview via Zoom, make sure you have it downloaded and know how it works in advance (I may or may not have done this, and I may or may not have had a panic attack as I frantically emailed my interviewer to say I was having issues). You want to test run whatever program the interview will be in at least an hour beforehand - even if you think you're an old pro with the program. You don't know how many times I've had Skype interviews only to find a pesky update waiting for me that requires me to restart my computer.
- Find a quiet place with a reliable internet connection. If you're in Buenos Aires, I can tell you firsthand that a Starbucks probably isn't it. Whether you choose to have the interview from home or a co-working space, make sure you know the internet there is reliable and not too slow. Use headphones to remove distractions and cut down on echo!
- Play it cool. If you've done your "technical" prep work, it's unlikely that you'll hit too many technical snags. But you never know. A Buenos Aires heat wave could mean you have a power cut just before your interview. Or your neighbor could decide 3PM on a Thursday is the perfect time to blast heavy metal. If anything like this happens, communicate proactively with your interviewer and propose solutions - show them you know how to problem solve, and they'll likely forgive you for the rest.
Interviewers: You can tell a lot from the little things - was the call quality good? Was the person on time? If there were any issues, were they communicative while troubleshooting? Stuff happens and a poor connection shouldn't necessarily be a deal-breaker, but keep in mind that if an issue happened during the interview, odds are, it will happen again if you hire that person. If they have an old, finicky laptop, or don't really understand their way around a Zoom meeting, it definitely doesn't mean you shouldn't hire them, but you should have a plan to ensure these same things won't be issues in the future. Know you'll need to onboard them so they become more familiar with the tools your organization uses, and consider whether a stipend so they can get a better computer and/or higher internet quality is a worthwhile investment. (Spoiler alert: It probably is.)
2) Be able to articulate why you want to work remotely.
In some way, shape, or form, the question as to why you want to work remotely (especially if this is your first time doing so) will come up. You need to be prepared to give a thoughtful answer that goes beyond, "I hate wearing pants."
There isn't necessarily a right or wrong answer to this question, but showing your interviewer that you have a strong rationale will help them see that you've thought carefully about remote work and what it entails. It will also help you be sure that remote work is a good fit (it isn't for everyone!). Some questions you can ask yourself to help build a thoughtful response to this overarching question are:
- What is it about offices you dislike?
- What components of the office environment do you think you'll miss?
- What most excites you about working remotely? What most concerns you?
- Why do you think you can be productive from home? (Or anywhere?)
Interviewers: When you ask, "Why do you want to work remotely?" what you're really asking is, "Why do you think you can be successful working remotely for my company, and do you picture yourself there in the medium to long-term?" You want to make sure a remote job isn't just a matter of temporary convenience for them.
Have an idea in mind of ideally how long the applicant would stay in the role, and try and get a sense for whether they're committed to working remotely at least that long. If they're an expat or digital nomad, their desire for a remote job might be rather transparent -- they want to keep making money in a stable currency while traveling or living abroad (I certainly wasn't hiding my desire to make dollars in Argentina). There's nothing wrong with this in and of itself, but make sure you have an understanding of how long they plan to stay where they are, as both changes in timezone and cost of living could affect their future at your company.
3) Highlight your communication skills.
Anyone who's tried a long-distance relationship knows that communication gets infinitely harder when you're relying solely on text messages. You read into every period, exclamation point, and emoji (is that a smile-smile, or a sarcastic smile?).
The same applies to remote work. What your boss might've said to you during a quick conversation at your desk becomes what you might perceive to be a passive-aggressive Slack message.
During your interview, you need to convince your interviewer that you're:
- Capable of receiving and responding appropriately to others' messages and emails
- Ready to communicate clearly and proactively so others won't be left wondering what you mean.
So, good written communication is key. You need to be comfortable banging out short, quick messages in Slack, and writing long, thoughtful emails. BUT equally important, is knowing when written communication is insufficient - being ready to jump on a quick call or plan a video conference meeting is crucial, and highlighting that you understand the importance of this in your interview will help you stand out as a proactive communicator. (Your boss really doesn't want to be following up with you all the time.)
Lastly, mention tools you've used for other jobs (Slack, Google Docs/Hangouts, Zoom, JIRA, Asana, etc.) to show your competence. While any of these tools can be learned, it will certainly provide your interviewer peace of mind to know you've used them before. Bonus points if you weave them into a conversation about a cool personal project you've worked on (see the next point).
Interviewers: For all the reasons above, it's crucial that you understand how the applicant communicates, and if they'll be able to do so effectively with a remote team. Rather than asking a broad question like, "How do you communicate?" break it down into specifics:
- Can you tell me how you managed communication with your last boss? How often did you check in? Who arranged follow-ups?
- How do you like to receive feedback? (Someone who proactively seeks feedback, but isn't entirely dependent upon it is ideal for remote work.)
- Can you tell me about a time at work where you suffered as a result of poor communication?
- If your boss assigned you a task during a team meeting and you didn't fully understand it, how would you proceed?
4) Talk about your hobbies + personal projects.
When I started working remotely, I think my mom pictured me lounging about all day in my underwear. She couldn't believe that I was working 12 hour days, occasionally too stressed to even stop and eat. The reality is, when you work remotely, you often end up doing both of those things - strewn pantsless on your couch, and working your ass off.
This kind of approach to work won't be healthy for you or your employer. You don't want to be that stressed, and they don't want you to burn out.
The best way to convince your interviewer that this won't happen is to help them understand that you know how to manage your time and that you're disciplined enough to meet goals. It also doesn't hurt to mention you have compelling reasons to step away from your computer and get out of the house (a child that has to go to school, a dog that needs walked, a fitness class you love, etc.) When you're only communicating virtually, these human factors are great ways to bond and build trust!
So, how do you convince your interviewer that you've got bomb time management skills? Talk about a personal project (or a work project that you took the lead on) where you had self-imposed deadlines and met them. Showing that you're self-disciplined and self-motivated is key, because no one will be breathing over your shoulder, reminding you to get your work done. Talk about how you structured your work, the barriers you faced, and what you did to overcome them. (And again, mention the tools you use to keep yourself on track - killer spreadsheets? Weekly check-ins with team members? etc.)
Interviewers: Don't just ask vaguely about time management - anyone can cook up a BS answer about how they're great at balancing multiple tasks. Ask specific questions that will help you understand this person's approach to work. We all procrastinate to some extent (I'm talking about me here), but you need to know whether that will inhibit the candidate's ability to consistently hit goals.
- How was your day structured at your current/previous job? Did you set your tasks or did your manager?
- What percent of deadlines that you set for yourself do you meet? What about deadlines set by others?
- What are your thoughts on procrastination? (Follow-up: What strategies do you use to overcome it)
- Can you tell me about a time you missed a deadline?
- What would your ideal work schedule look like (Daily and weekly)? Do you like to set your tasks or do you prefer to have them assigned to you?
And of course, you can always assign the interviewee a small project to turn in the following week and then ask how they went about tackling it, how long it took them, when they started, etc. (If you do this, be considerate of the time commitment entailed and consider paying them for their time.)
If you follow these remote interview tips, you'll be able to convince your interviewer that you've got what it takes to work remotely. Just make sure you're convinced you do as well ;) If you're having second thoughts about remote jobs, you can search for great, flexible onsite roles on PowerToFly.
And if you're more confident than ever before that you're ready to work from home, check out our remote job board!
- Interview Tips with Archana Kamath - PowerToFly Blog ›
- Interview Tips with Archana Kamath - PowerToFly Blog ›
- Four Ways to Nail Your Next Virtual Interview - PowerToFly Blog ›
It's been six years since Sarah Cooper graced us with her 10 Tricks to Appear Smart in Meetings. But how on earth can we appear smart in our new virtual world, in which for many of us, going to work is just sitting in one long series of probably-not-necessary Zoom meetings?
1. Dial in.<p>Dialing in rather than joining via the link instantly boosts your credibility. Who calls into Zoom meetings? People who are still busy and important enough to be leaving their houses! But you needn't actually be one of those people, or even more than a foot away from your computer to pull off this maneuver. (Remember, this article is called *seeming* smart, not being smart.)</p><p><strong></strong><em>Bonus: </em>If it's a large meeting at which attendance will be taken, the person running the meeting will inevitably ask, "Who's calling in from 443-322-2121?" That's when you raise your metaphorical hand, jump off mute, and say "[Your name] here. Really looking forward to hearing your perspective on [meeting topic]." And voila! You've stolen the meeting spotlight.</p>
2. Don't come on camera—ever.<img lazy-loadable="true" src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yMzQ0ODU5OS9vcmlnaW4ucG5nIiwiZXhwaXJlc19hdCI6MTYzNjMwNjI3OX0.4fLyq2CvkZAJ7n_03esZepY37mOdyGdDdTEUYt5XEU0/img.png?width=980" id="bc7e6" class="rm-shortcode" data-rm-shortcode-id="fbbf21cc5d8c863b30654ae6993b04f5" data-rm-shortcode-name="rebelmouse-image" /><p><br></p><p>Much like the "dial in," this technique works because it makes you appear aloof. If <em>The Crown has </em>taught me anything, it's that the key to maintaining a sense of mystique and prestige is to keep people at arm's length—and if you absolutely <em>must</em> touch them, wear a glove.</p>
3. Only communicate via chat.<p>Once you've mastered the art of staying off camera, you can level up by communicating exclusively via the chat box. Don't come off mute at all, even if the speaker asks your opinion. You are the elusive chatter and you will not be forced into actually participating in said meeting.</p>
4. Ask to share your screen.<p>Being aloof is great, but it's all about balance. Sprinkling in some active participation will really shock and impress your colleagues if you catch them off guard, so save this technique for when you've strategically <em>not </em>participated in a string of meetings.</p><p>Spend a few minutes prior to the meeting prepping a few inspirational slides with words like "synergy," "optimization," and "redefining 'culture'", or spend a few minutes poking around in Google Analytics. </p><p>Then wait for the opportune moment to say, "Can I just share my screen for a moment? I have some really interesting data I'd like to share...." and BAM — brilliance established.</p>
5. Show off your Zoom-saviness.<p>Try saying, "You know you can mute people, right?" to the host when they beg whoever's got the lawn mower and crying baby in the background to put themselves on mute for the nth time.<br></p>
6. Create an alter ego.<p>This tactic requires commitment, but the pay off is certainly worth it. Join the Zoom meeting from your normal account + name, and then join it again on a second device from an alias. Have your alter-ego ask some probing or stat-based questions in the chat and have the answers ready ahead of time. It should work something like this:</p><p style="margin-left: 20px;"><strong>Your alter ego Charlene</strong><strong>:</strong> "Does anyone know what percentage conversion rates increased by in Q2?"</p><p style="margin-left: 20px;"><strong>Real you</strong>: *doesn't miss a beat* "It looks like Charlene has a question in the chat. That would be 36%."</p><div>Never mind that no one on your team knows who Charlene is or why she's at this meeting, they'll be too blown away by your brilliance to notice. (Bonus points if you use this strategy in conjunction with techniques 1, 2, 3 or 4!)</div>
7. Place an obscure object in your background that exudes intelligence.<img lazy-loadable="true" src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yMzQ0ODYxOC9vcmlnaW4ucG5nIiwiZXhwaXJlc19hdCI6MTYwNzk5Njg2Mn0.V9_-3Ij3v_QndseqlrXRt5Nn39EJ97-itjls5zzYPf8/img.png?width=980" id="a369d" class="rm-shortcode" data-rm-shortcode-id="604a2f04b53c2e3bc801bfa5256f367b" data-rm-shortcode-name="rebelmouse-image" /><p><br></p><p>We're talking a telescope, or perhaps a hardcover copy of <em>War & Peace </em>(no one need know that its only purpose in your life is as a makeshift yoga block).</p><p>If you don't have any suitable props at your disposal, do not despair: download some screenshots of Sheldon's apartment from <em>Big Bang Theory </em>or the chalkboard in <em>Good Will Hunting </em>and use those as a virtual background.</p>
8. Ask "Is this really the best course of action given the current climate?"<p>Economic collapse, COVID, racism… No need to specify whether you're referring to one or all of the above; just sit back and watch your boss squirm amidst the ambiguity.</p><p>This strategy pairs very well with techniques 2 and 3. You can prep additional vague-but-probing questions ahead of time and pepper them into the chat box throughout the meeting:</p><ul><li>How will this scale?</li><li>Do we really have the bandwidth for this right now?</li><li>What's the value-add here?</li></ul>
9. Remind everyone that you have a paid Zoom account.<p>"Oh, it looks like we're getting the 40-minute warning. I have a paid account, do you want to switch to my room?" It's helpful, with just a touch of condescension. Everyone knows condescending people are smart. And everyone knows that people with paid Zoom accounts are super important.</p>
10. Tell everyone you have a hard stop.<p>When pressed for details, share your philosophy on "work-from-home" balance and how committed you are to getting up once an hour to walk to your refrigerator.</p>
11. Ask the screensharer/host to "pull something up" for everyone.<p>Ask the presenter to navigate to a screen that only you know how to navigate well. Laugh maniacally while they suffer from crippling performance anxiety. Let them struggle for as long as is tolerable before saying, "Oh you know what? I can just share my screen if you want. That would probably be easier." BAM you're the hero. Don't worry, no one will even pause to consider that you could have proposed this course of action from the start.</p>
12. Say Zoom fatigue as many times as possible.<p>If you're too tired to employ any of the other strategies, just say "I know everyone is experiencing a lot of Zoom fatigue, so we can keep this meeting short." Then hang up as quickly as possible. Meeting averted! </p><p>After all, there's no better way to demonstrate your intelligence in a virtual meeting than to demonstrate why it wasn't really necessary in the first place. </p>
A five-step framework for addressing systematic racism at work
The world has changed in the past few weeks.
We're watching corporations and organizations across the world come out in support of Black lives in droves. Many of those organizations are doing so for the first time in their history.
I sat in front of my CEO to discuss several complaints of racism. I was new to my role as a Culture Director. I was nervous about his reaction to the complaints. But I also knew he strongly supported developing this new department; I knew that he would take the right steps. So I was shocked when I heard him say sheepishly, "I don't know, Noelle...all of this stuff about racism. I just don't see it. I don't even see color. I'm pretty much color blind."
Living in the midst of a pandemic has brought about a whole host of changes and challenges for workplaces and employees. One of the most notable? Virtual interviewing. With most on-site interviews on hold for the foreseeable future, it's important that you be prepared to make a great first impression—virtually.