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PwC

"Why human skills are an absolute on the resume of any digital leader"

Below is an article originally written by Sarah McEneaney, Digital Talent Leader at PowerToFly Partner PwC. Go to PwC's page on PowerToFly to see their open positions and learn more.

One of the questions I hear most often from graduates and other emerging leaders is "if I pursue this career, will a robot take my job?" The short answer is "no". The longer answer can be a bit more complicated. While certain tasks may be more suited for automation, very few entire career paths are likely to be eliminated. If anything, the advances in technology provide opportunities: to enhance insights, to expand the reach of important services, and--most exciting--to focus on more enriching work while letting a robot do some of the less interesting things, quickly and more consistently.

And, while gaining technology skills and a wide digital acumen should simply be known for competing in the world of work, today and going forward, it's important not to lose sight of the fact that the way to truly future-proof your career is to acquire and nurture skills that robots simply can't do. Those are skills that require high-level human cognitive and emotional processing. Things like design, storytelling, empathy for the user, leading and inspiring through change--these are skills that the word "robot" doesn't even connote. The best part? It's never too early in your career to learn these skills, or to keep practicing them over time in all types of situations.

At PwC, we have set the expectation for all 55,000 of our workforce to upskill in these various elements of human-centered design, so that we can approach problem-solving with the right stakeholders, customers and consumers in mind. As our people gain skills in data-driven storytelling, design thinking, and agile project management, and demonstrate increased proficiency, they are awarded digital badges.

You can get started today. Whether it's in taking formal classes in any of these areas, or availing of any of the myriad free resources available online (including PwC's Digital Fitness App), don't wait to get ahead. Technology plus human skills can be a powerful combination and one that increases access and opportunities for people of all backgrounds. It doesn't require expensive formal education and the grassroots communities which exist around these topics include people from all walks of life all over the world. Community-based and social learning can be a game changer for establishing a network and helping develop your voice in this space.

Regardless of your background or your career goals, there may be very few avenues worth pursuing that won't benefit from human-centered skills. And it's not just consumer products that need to consider the end user. From enterprise products to healthcare to transportation and more, every business has customers and consumers, whose input is critical and should be at the forefront of technology developments and subsequent iterations. I am inspired by the upcoming students and professionals, who are taking this approach to heart, realizing that you don't need authority in the traditional sense to have an influence and impact. And, thanks to them, I am tremendously hopeful for the future of our planet, society and our workforces.

Automattic

27 Companies with Impressive Mentorship Opportunities

January is National Mentorship Month— the perfect time to focus on growing and building important relationships with mentors that will positively affect your professional career.

Research shows that mentorship greatly improves career outcomes by providing professional guidance, skill development, and support through major work and life transitions.

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Videos

Top Tips For a Technical Interview with Uber

💎 Get some top tips before your technical interview with Uber! Don’t miss the valuable advice from a company recruiter. And get to the end of the video for the most important tip!

📼 Play this video to get three top tips that will help you ace your technical interview with Uber. You'll hear from Kelly Hay, Senior Technical Recruiter at Uber, who shares everything you need to know if you’re aiming for a technical role with the company.

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Client

An Inside Look at the World of Pre-Sales with Skedulo’s Cehrin Elyas

Cehrin Elyas spends a few hours each week with the imaginary characters she’s dreamed up. One of them is Donald, a 55-year-old man with dementia. Another is Mia, a support worker who cares for people like Donald and regularly takes him to get coffee or lunch.

Cehrin works in pre-sales at scheduling platform Skedulo, and Donald and Mia are two of the personas she’s built to help her understand her prospective clients. “I think of them like movie characters,” she says. “I put in lots of data relevant to the industries I’m pitching.”

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Videos

Competency-Based Interview: How To Prepare? Recruiter Tips

💎 Get ready for a competency-based interview with these valuable insights from a Netskope recruiter!

📼 Have you ever heard of a competency-based interview? It’s also known as a structured, behavioral, or situational interview, and it’s designed to test one or more skills or competencies. Watch this video, where you’ll meet Nicole Wilczynski, a member of the Talent Acquisition team at Netskope. She’ll review Netskope’s application process and give you some insights on how to best prepare for this type of interview.

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