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New Relic

"Women’s History Month: Celebrating New Relic Women"

Below is an article originally written by Aileen Renteria, Senior Executive Communications Specialist at PowerToFly Partner New Relic, and published on March 27, 2020. Go to New Relic's page on PowerToFly to see their open positions and learn more.

On March 8, we celebrated International Women's Day, a time to celebrate women's social, economic, cultural, and political achievements, and we continue to reflect on women's contributions throughout Women's History Month. To commemorate this moment, we interviewed a handful of our fearless female New Relic employees, "Relics," to learn more about their career experiences and gather advice for other women and girls looking to join the tech industry.

Be a curious and endless learner

Gwen Hurd, Senior Enterprise Solution Engineer, Public Sector

Receiving a Bell Labs scholarship in high school exposed Gwen to the technology field. The people she worked with encouraged her; their trust and confidence inspired her to join the tech industry. After college, she began her career as a CICS/COBOL systems programmer.

Proudest accomplishment: Gaining repeat business with many federal agencies throughout her career and being part of a sales team that closed over $30 million in government sales.

Advice to other women looking to join the tech industry: "Don't give up, don't doubt yourself, and be confident. Take the initiative to get cloud or other technology certifications. Network, because sometimes it's who you know, not what you know."

Life as a Relic: Gwen likes the team environment, recognition by management and peers, and having the flexibility to try new things. She also appreciates working with friendly and accessible colleagues and the feeling of belonging.

When an opportunity arises, don't fear the unknown and push yourself to take chances

Lindsy Farina, Product Manager

For Lindsy, joining the tech industry wasn't always the plan. After completing grad school, Lindsy was considering med school, and she began shadowing her niece's pediatrician to get a better sense of the day-to-day life of a doctor. After quickly learning their EMR software, she leaped into the software industry. She fell in love with the ability to solve problems and get to resolutions quickly, and she avoided 10 more years of school and student loan debt.

Advice to other women looking to join the tech industry: "The male-to-female split is not equal, and it takes adjusting when someone's new to that type of work environment. Be prepared to sometimes be the only female in the room, and don't be afraid to have your voice heard. It can be intimidating, but you are smart, competent, and valuable. Don't be discouraged."

Proudest accomplishment: At her last company, with the help of her amazing devs, she taught herself to write Java test automation code. She started the QA automation process because she was passionate about having coverage.

Life as a Relic: Lindsy loves her team. They truly care about each other and want to see each other succeed. Over the last year, her team has been gaining momentum and getting great new features out to market, while keeping reliability and security as top priorities.

Guro McCrea, Senior Director of Solutions Engineering

Through 15 years of working in technology, Guro has held roles in sales, professional services, product management, and technical presales. Guro loves the fast pace of change and innovation in tech.

She wants to be remembered as someone who made a difference for women in business, particularly in technology. This is why she has always been part of women in business groups, initiatives to change recruitment practices, and collaboration with NGOs that focus on gender diversity and equal opportunities

Guro is proud to have turned gender norms on their head in her own life, as she focuses on her career while her husband is the primary caretaker at home.

Proudest accomplishment: She is very proud of making an impact on hiring at New Relic. Finding female candidates for mostly technical roles is challenging, but with extra focus and initiatives that New Relic put in place, her solution engineering team is now 33% female.

Advice to other women looking to join the tech industry: "There are many opportunities in tech, and that will continue. There is the potential to grow your career and make a difference in the world. A lot of tech is built by men for men, and female representation is needed to ensure that tech fits the needs of the whole population, not just half of it. Don't be afraid to go into tech—it's exciting, rewarding, and necessary."

Find what you love and pursue it

Michaela Schopperle, Sales Director, Enterprise NE

Michaela Schopperle graduated from Villanova University with an engineering degree and began her career at AT&T as a new services product architect. Michaela enjoys tackling complex problems, and technical sales provides an opportunity to link her technical and people skills to solve clients' challenges.

Proudest accomplishment: Being a role model for her kids as she has excelled in her career.

Advice to other women looking to join the tech industry: "Focus on hard work and results will drive personal and professional success. Complement this hard work with winning as a team."

Life as a Relic: Michaela is proud to be part of the New Relic team and its incredible culture.

Nada Da Veiga, Global VP of Presales

Nada Da Veiga studied computer science at UCLA and started her first job as a developer. From early on, math and sciences came easily to Nada, so it was a no brainer for her to join the tech industry.

Proudest moment: Closing $50 million of revenue as a sales engineer over three years.

Advice to other women looking to join the tech industry: "IT is the best industry one could be in."

Life as a Relic: Nada most likes New Relic's culture.

Be determined, lead with a growth mindset, and embrace new challenges

Disha Gosalia, Vice President, Customer Success

Disha Gosalia earned her B.S. degree in computer science from the University of Texas and began her first job at a software company as a technical support engineer. While in college, she completed a few internships as a developer, but she realized coding wasn't for her. Getting into tech support was the next best thing.

Proudest accomplishment: Disha is proud of her path from a shy engineer who wasn't too good at coding to a VP at New Relic. Disha attributes her success to her growth mindset and willingness to take on more responsibilities whenever she saw a gap.

Advice to other women looking to join the tech industry: "You should know your strengths but, most importantly, identify your weaknesses and learn how to overcome them. If you are an excellent communicator but have difficulty communicating very technical content, you need to grow your technical knowledge and seek out information and people to help."

Life as a Relic: The product New Relic sells is top quality, and the quality and diversity of people that work at New Relic make it unique. It's a people-first culture, driving toward a common goal.

Celine Maher, Senior Director of Corporate Sales & Business Development, EMEA

With a background in business and marketing, Celine has spent 16 years leading teams in sales and customer loyalty channels across many industries—from e-commerce and SaaS to demand generation and solution sales. Customer-centricity is at the core of what Celine does and believes.

The geek side of her loves big data and all of the complexity that comes with it. Celine supports diversity and inclusion and believes in promoting a minimum standard.

Advice to other women looking to join the tech industry: "Tech needs to be represented in a way that is diverse in thought, experience, and understanding. Girls must be well represented and play a part in embracing and changing the face of tech."

Proudest accomplishment: Celine has had many proud moments in her 20 months at New Relic. From the early days, she led the Women@NewRelic employee resource group in the Dublin office. Over the past year, Celine has also become part of the Dublin and EMEA leadership teams, allowing her the opportunity to play an active role in setting the strategic direction of the EMEA business.

At New Relic, we are proud to support women as they continue to achieve their goals. If you are interested in exploring career opportunities at New Relic, learn more about what we stand for.

New Relic

"How to Build a Great Company Culture in 2020"

Below is an article originally written by Kristy Friedrichs, Chief People Officer at PowerToFly Partner New Relic, and published on January 27, 2020. Go to New Relic's page on PowerToFly to see their open positions and learn more.

Before I became Chief People Officer at New Relic in early 2017, I worked in management consulting for more than 15 years. That meant I got to work in a wide variety of corporate cultures—the good, the bad, and the truly unphotogenic. I've come to understand that while approaches differ, the best ones always focus on this core goal: How do you create an environment where employees are excited to show up every morning and do their best work?

I believe there are three main things leaders need to get right. They are simple in concept, but tricky to achieve. You need to provide a clear and exciting mission and create an environment that helps employees learn and grow. And you need to foster a sense of belonging. Said another way, most people want to contribute to something important, grow their careers, and have fun.

1. Connect people's work to a broader, meaningful mission

In my experience, nothing is more powerful for employees than knowing that their company has a positive impact on the world. Paychecks are great, as is camaraderie, perks, and other trappings of corporate life. But having that higher purpose is huge.

I see it all the time at New Relic, which—fortunately for me—has just such a mission: to help our customers create more perfect software and digital customer experiences. While many people think a great mission has to involve nonprofit work or contributing to lofty, altruistic causes, we are proof it's not so. At a time when software is core to how businesses interact with their customers and how humans get things done in their lives, the people who build, sell, and support our products have a clear sense of the impact they have on the world.

2. Help employees learn and grow

While each of us has our own definition of what it means to build a career, one common element is the desire to learn and grow. Everyone wants to know that their current job will expand their skills and experiences, and position them for the next step on their career path—and that they won't have to wait decades for it to happen. Fortunately, as a fast-growing company, we have the opportunity to do just that. Over the last three years, we have celebrated over 1,100 promotions, 600 department changes, and 100 geographic moves. And we are just a few thousand employees.

Don't just leave such movement to occur on its own. Think strategically. For example, many of our department switchers came out of our tech support group. Five or six years ago, we had a problem with people leaving the company because they felt their career paths were blocked. Now, around 20% of the group transfers every year into new departments.

This is good both for these employees, and for the company. While turnover from one department to another leaves a department with a hiring challenge, we call that "good attrition" because it keeps the talent at New Relic. Promoting or moving people is a far better result than losing them. And these employees are often particularly valuable to the company as they see problems from new perspectives. In the case of tech support, our employees have experience diving deep into customer issues and solving problems, so they know the products cold. They also have deep empathy for customers and the challenges they face. Whether they go into sales, marketing, or anywhere else, such experience is invaluable.

3. Create a sense of belonging for all

Everyone deserves to feel like they belong at work and to make this a reality, you need to meet employees where they are. While people have different reactions and needs, everyone benefits from a sense of community—a place and culture that has your back.

Creating a great community starts with the recruiting process. While there's something to be said for culture fit, we think it's more important to think about "culture add." Rather than look for people who will immediately fit in, be on the lookout for people who can bring fresh perspectives. That's why one of our five corporate values is "authenticity." We believe that people can only do their best work if they feel safe about bringing their full selves to work.

Diversity is a key part of the solution to building this sense of community. Our leadership team and our full employee population are committed to learning and growing to ensure our team shares that sense of belonging, so it permeates everything we do.

It's a new year and a chance for new beginnings. What will you do to build a great culture in 2020?

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