"If you haven’t issued a statement about today’s civil unrest to your staff or customers — do it. You may feel extra pressure because you haven’t said anything sooner. You might be anxious that the words won’t come out right. Do it anyway."
As we continue to #amplifymelanatedvoices, take the advice of #careercoach & frequent #powertofly contributor, Noelle Johnson, co-written with her sister, Jade.
How can entrepreneurs take proactive steps to reduce customer churn?
Our cofounder, Milena Berry, gives her advice to help business leaders develop their own churn strategies.
Check out the full write up on Lerer Hippeau.