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GitLab

GitLab’s UX Manager On Battling “Compassion Fatigue” That Can Undermine Diversity in Tech

From the snowy Olympics to our heated offices, we all need a good coach in our lives who can provide us with guidance, feedback, and that little extra push. That's how GitLab's UX Manager, Sarrah Vesselov, a ten-year veteran in the tech industry, sees herself. "As a coach, I'm facilitating two-way conversations between members of the UX Department, the organization, and the community," explains Vesselov. "These discussions are meant to influence and develop my department's skills, attitudes, judgments, and contributions."

In addition to her daily job of identifying UX improvements, gathering data to identify issues, and ultimately finding solutions to any possible shortcomings in GitLab's design, Vesselov has enthusiastically championed and coached teammates on reaching diversity and inclusion goals through her role interviewing applicants for GitLab's UX team. "In our handbook we state that each candidate should be interviewed by at least one female GitLab team member. I think this is just one important step to ensuring that we are inclusive as a company." While GitLab has partnered with forums dedicated to women in tech like PowerToFly, for Vesselov, it is vital to take action into her own hands. "On a personal level, I make it a point to share these opportunities across social media, Slack, and meetup groups dedicated to fostering more diversity in tech. I think it's important for women to hear about GitLab's culture from a woman who works here."

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