Moms Share Their Tips For Parenting Through a Pandemic
Let's be honest: juggling personal and professional responsibilities as a mom has never been easy. But in the midst of a pandemic? There are times when it feels virtually impossible. In this new world of massive unemployment, millions working from home for the first time, virtual school, and social distancing, parenting has entered uncharted territory — What To Expect When You're Expecting certainly didn't prepare anyone for this.
With no guidebook yet written to draw upon, we turned to our most valuable resource — the women of our community.
In honor of Mother's day, we asked moms at our partner companies to share how they're parenting through the pandemic and were blown away with the response! More than 50 women shared their creative hacks for managing work, homeschooling, and childcare, including everything from, "I can't attend any meetings that last longer than Frozen 2" to splurging on a bouncy-house. But their number one tip? Be kind to yourself.
Read on for more tips and stories!
Make time for yourself.
"My number-one tip is to really find time in your calendar for yourself during quarantine to completely recharge. As working moms, we are all juggling multiple full-time jobs: Nanny, teacher, chef, and (in my case) an engineering leader. You can't sustain any of those demands unless you make time for yourself. My go-to is a daily 30-minute ride on my Peloton." Shweta Saraf, Director, Central Engineering, Packet, California
"Go to bed an hour earlier and wake up an hour earlier so you can enjoy a cup of coffee all to yourself. That's my mom time. Give yourself grace and space! That's called self care." Sidney Miller, Talent Acquisitions Lead, Packet, Arizona
"Find time for yourself - every day if possible. Yes, this needs to be first. As moms, we often put ourselves way back in the list of priorities. But if you don't find time for yourself, no one will. Do something that sparks joy….exercise, knitting, baking, whatever! Every person is different. My joy today was sweating my butt off on the bike, yesterday it was working outside in the yard." Melanie Buckler, Senior Talent Acquisition Consultant – Americas, CSL, Pennsylvania
"So, what helped me regain sanity [somewhat] was taking a day off work to regain my composure and think about a new, planned approach. I realized that if I could be calm, and more intentional about the day, it would give my daughter the best chance of doing the same."- Katrina Thomas-Dycus, Sr. Manager of Employee Relations, Intuitive, Sunnyvale, CA
Embrace support from your team.
Jalpa Trivedi (MongoDB) and her son
"One thing I would like to call out is the full support I've received from my team and manager, along with the ability to work flexible hours. That is a huge contributing factor in my current success in work and personal life balance." Jalpa Trivedi, Senior Software Engineer, MongoDB, New York
"Working at CSL requires flexibility in schedules to meet the demands of varying geographies and time zones. Our leaders understand that we have personal obligations outside of the workplace and are understanding when flexibility is needed for schooling, doctor appointments, and other obligations." Tracey Lambalot, Director, Global Talent Acquisition, CSL, Florida
"I've found it easier to recover from 'meeting' interruptions than 'independent work' interruptions. If I need to think deeply about something, I'll try to find a partner to work it through with me in a meeting. If I get interrupted by my kids (which is nearly inevitable these days!), my coworker can get me back on track quickly." - Kimberly Wiederkehr, Staff Engineering Manager, Flatiron, New York
Teach your kids about the world of work — and project management!
"I have 2 amazing sons that are 11 and 14 yrs old and am the wife of a firefighter. My creative hack has been the introduction of Trello to my kids. They each have a board where we outline the school activities for the day and other items like chores and exercise. As they complete their activities, they move the cards to the done column which sends a notification to me. If they have questions during the day, they can input the questions into the Trello card and we can communicate back and forth. It has been a really good system for us and they enjoy the sense of accomplishment at the end of the day when all their cards are in DONE." - Melissa Koehler VP, Product Delivery and Chief of Staff for Technology, CNN Digital, Atlanta, GA
"I have 2 teenagers (13 and 15 years old). They pretty much handle online learning on their own, but I have a set time where I review their week's course work individually and across all subjects (I call it "weekly accomplishments") so they know Mom is still very engaged and cares about their learning." - Patty Chu, Senior Director Makers Ops, Flexport, SF
"My creative hack was to immaculate bi-weekly team meetings. This gives my teens an opportunity to present verbal progress reports, which gives them a chance to work on their public speaking. Our 'WFH Team' uses this as an opportunity to motivate improvement, ensure that all assignments are on task, and encourage enthusiasm and positivity." - Catherine Camarena, Mechanical Designer, Viasat, Duluth
"While working remotely full-time with my two-year-old daughter at home has definitely been a challenge, it has also been a way for her to begin to somewhat understand what my job is. I ordered my daughter a pretend laptop and pretend cell phone. Whenever I am taking calls or sending emails, she likes to sit next to me and pretends to work as well. The other day, she said she couldn't come on an afternoon walk with us because she had to 'take a meeting.' She used to only associate work equating to me leaving the house, and now she associates it with talking to people and helping 'moms and dads find a place to work.'" - Carly Tashjian, Recruiter, DigitalOcean, New York
Be flexible with your schedule (and yourself) and safeguard family time.
"The one thing that's really made a difference has been booking all of my meetings myself instead of having others book them. It's the only way I've been able to exercise some degree of control over my day and create the space that my family needs." - Eva Rijser, VP Global Communications, Flexport, SF"
"I put family time on my calendar and do not allow meetings during that time. My kids are a little older (7 & 10) so they are able to do most of their school work on their own." - Carrie Bryant, Global Customs Lead, Flexport, Atlanta
"With two young kids at home, it seems impossible to get anything done or even feel accomplished. What helps me navigate my 'new norm' is always finding time to step away and just be a mom. Sometimes it's playing the same board game for the 100th time or watching the same movie on repeat or even having an impromptu dance party. Making that effort allows me to feel less guilty when I need to throw on the headphones, put my head down and just focus... No matter what my day looks like or how busy I am, there is always time for some good ol' fun." - Kristine Boccio, Recruiting Operations Manager, Elastic, New York, USA. (For more WFH tips, check out Elastic's blog.)
"I have two daughters - 10 and 6.... We have found that to ease all of our anxiety, frequent cuddle breaks are like magic. I've let go of the 'Mommy's in a meeting - please don't disturb' mentality, donned my noise-canceling headphones, and shifted more into an 'open office floor plan - there's gonna be noise and interruptions' mindset. Folks are particularly empathetic right now and the stress of trying to shut out my new 'coworkers' was unnecessarily taxing. I have two 'meetings' in the day that are on my calendar and protected as fiercely as if they were meetings with our CEO. Having that structured time to sit with the girls and review their work, as well as cuddle them fiercely - has been a lifesaver." - Marcela Pineros, VP Global Enablement, New Relic, San Francisco
Project Manager Yessica Imm with her partner and children, ages six, eight, and 10
"I've worked with my manager to coordinate alternate working hours, breaking my day into 'micro-blocks' that allow me to function effectively in both my roles as a Procorian and parent. I divide my work into blocks (7:00 - 9:00 am, 11:00-2:00pm, 3:00-5:00pm, 7:00-8:30pm) and use the other blocks to prioritize family, exercise, and of course, me time!" - Yessica Imm, Localization Project Manager, Procore, Austin, TX
"My one tip I give to friends and family experiencing the WFH+kids life for the first time is to have patience and be flexible because no two days are going to look the same. Even at 18 months, our kids know how to communicate what they need. Having the patience to listen, understand, and respond accordingly will make rough days a lot smoother. Penelope's favorite time of the day is my 'family time' break around lunchtime. We go on a walk, cook lunch, she helps me unload the dishwasher, or switch the laundry, and we do a craft or run around in the backyard. It's amazing how completely disconnecting for an hour or so and focusing completely on your kiddo can reset any prior feelings of stress or overwhelm either of us had (oh, and that post-family time, midday nap she takes is a win, too!)." - Alexis Florian, Recruiting Coordinator, Elastic, California
"My husband is a realtor who can't work much due to social distancing, so he's been handling most of the childcare while I work. That said, the guilt load from being home with my kids and not being with them is huge. To help with that, I try to set aside time every day to eat lunch with my two kids and then put them down for naps. I also guard the hours between 5 and 7 with my life - that is my family's time. When I'm with my family, I'm not touching anything work-related. Having these intentional blocks for dedicated family time makes a big difference." - Rachael Harnish, Director of Operations, Shogun, Harrisonburg, Virginia
"Know yourself. Be reasonable. Being flexible with myself goes a long way. If my work is done, sometimes I'll switch off an hour early to make the kids dinner. It's about balance." - Katie, Audible
"One thing that's working for me while working from home and managing my 2-year-old is being creative with our daily schedule. I prioritize certain work tasks I need to get through during typical work hours and tackle the not so urgent tasks later in the day. I take many breaks during the day to be present in playing and learning activities. My husband is also a big help in keeping her busy when I need to get work done. We set aside time each day for a fun activity from arts and crafts to pool time. It's not always easy to balance between work and family time, but it's so worth it." - Clarencia Taylor, Accounting and Reporting Advisory Senior, Deloitte & Touche LLP, Houston, TX
"When all of this started, I quickly made a schedule for my kids to follow during the day. At first, it went great, but after about 2 weeks it became hard for me and my husband to keep up with. We actually learned that allowing the day to flow naturally made all of us happier and more productive. My son – who is in 2nd grade – has weekly homework that he has to turn in. So everyday we tackle a little piece of it, and depending on the subject and who has time, my husband and I take turns helping. Our strategy is to simplify. Giving ourselves grace during this period of time is important because we can't do it all and we don't have to either." - Siobhan Burch, Senior Software Engineer, Expedia Group, Austin, TX
Take advantage of naptime
"I am fortunate to have a toddler who naps a lot. I use this time to schedule as many calls as I can and get as much done as possible. There have been several occasions where meetings were scheduled while she is awake. During this time, I set her up with all her favorite toys in our living room and I am on the other side of the room on my call." - Zainab Tohfafarosh, Manager, TA Operations, Priceline, Norwalk, CT
"I'm gonna be honest - nap time is my happy hour. It's not easy to work from home and actually get things done. But I'll admit, in the fourteen years I've been working exclusively from home, the words 'I miss working in an office' have never once left my mouth. Ditching the cubicle life was one of the best decisions I've ever made. I find that I'm far more productive in my job, but with two small children now at home with me full-time, I'm finding it beyond difficult to get things done. Getting both of my children to their rooms or 'quiet space' to sleep, read, (hello Mr. ABC Mouse!) is my saving grace. And if you find yourself taking a 20 minute power nap yourself, because frankly #parentinginapandemic is exhausting - well, you do what you gotta do." - Cami Lewis, Security Community Advocate, Elastic, Colorado
"One of the best solutions we've come up with is to try to do as much as possible while the 2 year old is napping. This includes meetings, work that needs focus, and homeschooling our five year old. It's taking 'sleep when the baby sleeps' to a new level. " - Marissa DeVito, Head of Music Marketing SoundCloud, NYC
"Two things I have started doing that have helped me is to book meetings while your kids are napping! My baby, Henry, likes to nap from 12-2 pm, so I try to schedule my important meetings during that time so i'm not interrupted. The second tip I recommend is always wake up in the morning before your little one does. That gives you time to shower, do your hair, and put on some makeup. If you feel good, your day just naturally goes better!" Samantha Licata, Service Delivery, Manager, Packet, New York
Lauren Schaefer (MongoDB) shares her thoughts about boundaries
"Shut down your computer and turn off your phone notifications when you are done working for the day. Boundaries are super important to ensure you don't burn out. You are valuable to your company. They have invested a lot of resources into making you a productive employee. They do not want you to burn out and quit. When your working day is done, shut down your computer, turn off your phone, and mentally check out. Seriously." - Lauren Schaefer, Developer Advocate - DevRel Content Team, MongoDB, Pennsylvania
"Do your dedicated work time out of sight. When one of us is in our 'dedicated work' time, we tuck away to our bedroom where we've set up an office and close the door. For our 15 month old, it's too distracting to see us (and a screen) and not be able to interact with us (or it). Also, to further minimize distractions for our child, my partner and I primarily text one another to communicate so that we don't keep coming in and out of the room." - Cecilia Lum, Senior Product Manager, Flatiron New York City
"I started making my schedule available to my son and my spouse. We began printing it from Outlook but have since gone green and posted it to our family Google Drive. Purple calendar entries are 'do not disturb Mom and go stalk another grown up to be part of your Ancient Rome Video.'" - Michelle Lemasters, Director of Business Technology, Quality, BT Operational Excellence, CSL, Pennsylvania
Find creative forms of entertainment — and give yourself a free pass on any associated mom guilt!
Jennifer Cullem's son crafting while she gets some work done
"My five-year-old is a dyed-in-the-wool extrovert so getting him to do anything solo is a challenge. However, I've come up with two activities lately that have magically been able to suck him in for anywhere from 30 - 45 minutes. I bought some burlap, yarn, beads, bells, and embroidery hoops and taught him that he can 'draw' with the thread. Many, many T-Rexes have been crafted from this to his delight. I also bought one of those Melissa & Doug kid looms and he spent a solid 45 minutes (after the first few minutes of set-up help from us) weaving his own yarn coaster. I don't know what it is, maybe the soothing magic of repetitive motion, but it buys me time for a workout or a meeting." - Jennifer Cullem, Head of R&D for Soundbetter, Spotify, NY
"Since we cannot go to the playground anymore, I turned our small patio into a playground for my 3-year-old: buying a swing was a great investment, and she entertains herself with lots of chalk painting, hopscotch and bubble making. It helps that I can see the patio from where I'm working" - Kat Liger, Software Engineer, Helix, San Francisco, CA
"Other than the two hours of homework time before lunch on a laptop, the best strategy for us is having both kids (8 and 4 years) take some quiet play time of at least two hours post-lunch and one hour of TV time. During this time, the rules are to play with each other without coming to us unless there is a big fight." - Shuchi Jain, Business Systems Analyst, Viasat, Carlsbad
"Plan screen time around your meeting schedule, and try to keep both to a daily minimum, or as I told a colleague earlier this week: 'we can have a working session, but it can't be longer than Frozen 2.' This might mean shifting discussions to another channel, such as Microsoft Teams, where collaboration can happen on a more flexible schedule. Also, try condensing meeting times and sending detailed agendas/review materials ahead of time so that time together is more productive and action-oriented." - Meghan O'Brien, People Agile Senior Consultant, S&P Global, Salem, VA
"We found that we have to be very intentional with our time and try to get as much outdoor activity each day which really helps with the toddlers. We also got a bounce house in our bonus room that takes up the whole room. That was the best $150 I've ever spent!" - Emily Hunter, Senior Advisor, Talent Acquisition, Dell Technologies, Nashville, TN (For more great tips from Emily, click here!)
"We've been doing our best to be creative with our play and with our space. Living in NYC sized apartments with no yard proves to be a challenge but we've made it work. We are fortunate to have a car so we have extended our play space to the car! Lenox loves to pretend to drive and play with all of the buttons. Sometimes we get an hour out of this! Another thing we've been doing is going on a 'hunt' for items in the apartment. We will point to something in the book and Lenox will find the object in our home and bring it back to us." - Meghan Timpf, Executive Assistant To Chief Executive Officer, Teachers Pay Teachers, NYC
"Shaving cream in the shower! Buys you a 30 minute window for 1.99! I can take a conference call sitting outside of the stall." - Erin Merkel, Director of Implementation, Flexport, San Francisco, CA
"This month my son joined me in volunteering at our local food bank by bagging and distributing groceries to our community. We all adhered to the social distancing and face masks guidelines, but what stood out the most was how beautiful a day it was and all the extra hands we had. After a day of volunteering, my son asked he asked if we could come back for the month of May!" - Morsie Murphy, Client Service Representative, Autodesk, San Francisco, CA
Find the routine that works for you.
"Our family has had to get very creative during these unprecedented times. Trying to manage a full-time job, homeschooling, and keeping my daughters entertained has been a challenge but we are finally figuring out our routine. I have found that a well-planned schedule every day for the kids has allowed them to stay on track while I work. I have also adjusted my schedule to wake up early while the house is still quiet to knock out some work." - Erin Lovern, Director, Global Talent, CloudBees, Virginia
"What's working for us during this time is a schedule that I have set with my kids. They set their alarms, get up, get dressed, make their beds and eat breakfast just as they did when they were going to school (although they do get to sleep in until 7:30). They have a daily schedule they follow that is hanging up in our school room (aka dining room) so they can see and follow it daily. It allows for them to be occupied with their school work and my husband and I to work also."- Angie Kelly, Talent Acquisition, Raytheon Technologies, Texas
"Plan, Plan, Plan and keep the routine going!" - Amanda Taveau, University Programs Recruiting Manager, Raytheon Technologies, Texas
"One strategy that has worked for me is to start every day with a positive frame of mind. No matter what we do, morning routines set the standard. For example, a healthy breakfast, some light yoga, and a glass of water. Once we get the basics down, it's time to build on them. This helps keep sanity in the home. If things aren't right at home, they can't be right at work." - Meenakshi Mishra, Senior Project Manager, StockX, Detroit, MI
Plan ahead as a family.
"Every evening we plan for the next day and add online school meetings to the kids' planner. Teaching the children to be proficient with their digital platforms (Seesaw, Google Classroom, Khan Academy etc.), enables them to be self-sufficient." - Movi Banerjee, Director, Head of Enterprise Architecture, Enterprise Infrastructure & Operations, CSL, Pennsylvania
"The one thing that [my partner] and I have found to really work well is post-bedtime, we review our schedules for the next day to split out our coverage. It's way easier for us to know the times where we can/can't 'work' while on baby duty and it helps both of us focus during the time when the other is 'off' (though we're never off, are we?)." - Mom from Guru (Click here for more tips from the Guru team!)
"After the 1st week, we made a schedule and try to stick to it (with exceptions for meetings that can't be moved). When my husband is watching her in the mornings, I try to really focus on work and not butt in even if I can hear Ada fussing from the other room! At the end of the day, this has probably been a good exercise for me in learning to let go and prioritize." - Alexa Rhoads, Lead Product Manager, Autodesk, San Francisco
"The best way that I am able to manage is to coordinate schedules with my partner when it comes to childcare. To keep ourselves sane, we will sync our schedules the night before so we can tag-team and ensure that our toddler has someone available to interact with. ...If we do happen to [have meetings at the same time] and can't control the schedule, we will resort to the best parent in our household, also known as the television." - Holly Lee, Software Development Engineer II, Expedia Group, Seattle
Don't be afraid to lean on family/friends for support – even if it's virtual!
Danielle Lemon's daughter sharing videos with family
"Knowing that everyone has something that they can learn from someone, we have asked family members to teach [our daughter] things via FaceTime in their spare time. This has ranged from Yoruba lessons, cooking, braiding, to reading together. Family members have also asked my daughter to teach them things she knows, which have reinforced her learning and understanding!" Danielle Lemon, Inclusion and Diversity Coordinator, Conde Nast
"My mother is a former educator. As a single mom, I can't manage work and educating two kids in elementary school at the same time. For two hours a day, my mother and father get on a Zoom call and educate my children virtually. This includes buddy reading, playing math games, learning drafting (technical drawings), etc. The best part, my parents are getting a chance to showcase their skillset and wisdom and my kids have the time to devour it. At the same time, I can count on those two hours to be able to hold meetings without interruption, which is critical to the progress of my work." - Crystal Morey, UX Researcher, Smartsheet, Bellevue, Washington
"Back when my son was a newborn, I would often do work on my phone while he nursed. Now that he's older and has a more regular sleep schedule, I take advantage of hours I know he'll be asleep, both naps during the day, and the evenings, to get my work done. I'm also lucky enough to have the ultimate hack: the help of others. My mom watches my son for a few hours every day so that I can get work done. And ultimately, I have a supportive and involved partner who understands that sometimes I need to put my nose to the grindstone and he takes charge of our son." Vera Wells, Backend Engineer, DuckDuckGo, Pennsylvania
"My hack is also in the realm of getting help from others. My mother-in-law has a tight relationship with my 3-year-old son and has been on FaceTime 'babysitting' him while I'm in meetings. She goes all out with stories, questions, stuffed animals, props, whatever, to keep him engaged. It's not perfect, but it's a nice perk when I'm in a jam." Diana Chiu, Sr. Manager, Business Development, DuckDuckGo, Vancouver, Canada
Change how you take your meetings.
"I have discovered there are options to be productive without the need of being in front of a laptop: walking meetings and taking meetings with wireless headphones. I do a lot of walking meetings with my daughter Tori. I put her into a stroller and we go for a walk while I join my meeting. This works well for us as we both get fresh air and I get physical activity."Anne Michels, Director of Product Marketing, Microsoft Teams, Microsoft, Washington
"My daughter is 10 months old, and I haven't found many hacks yet. I honestly have been trying to enjoy this time with her. If I have a low-key zoom meeting where I don't need to take notes, I have her join and everyone loves it! I have also been working at odd times, waking up at 4/5am and working for 3 hours, then napping for an hour. This way I don't feel too stressed about things during the day. I love taking naps with her, it helps me recharge especially when I get up early." Stephanie Lajoie Diversity, Inclusion & Belonging Program Manager, CarGurus, Boston, MA
Use your closed door to communicate.
Tess Dixon's (Conde Nast) special mailbox for her daughter
"My 6-year-old often wants to come and knock on my office door and interrupt me 53 times a day when she thinks of some little thing she wants to tell me, or when she just wants to say hi. My partner helped my daughter make this little 'mailbox' out of card stock and stick it to my office door so that she can color me a picture or write me a note and 'deliver' it to me that way. I check the mailbox periodically when I'm between meetings, and I think it's brightened both our days." Tess Dixon, Design Manager, Conde Nast, Richmond, VA.
"I have set up a piece of a cardboard box that states 'please wait until I am off the phone' in front of the office door. When my daughter sees this, she knows she has to wait before she can interrupt. I tried implementing this for when I am on conducting candidate interviews." Melany Austin, Talent Acquisition Manager, StockX, Detroit, MI
Embrace the occasional bribe.
"I try to find different ways to motivate each of my kids. My one daughter doesn't like reading, so I started to pay her if she reads certain pages by the end of the week. Now she's already finished a few books since the quarantine started! Before quarantine, I didn't allow my kids to watch TV on weekdays. Now, if they finish their work and they don't fight, they can watch TV after 6pm," - Tihut Haven, Global Benefits Analyst, Flexport, SF
Make technology your friend – not your enemy!
"I use Alexa to set timers to alternate between screen time and not. Now my 5-year-old understands how to set the timer himself and he follows it!" - May Chu, Global Operations Manager, Flexport, LA
Above all, be kind to yourself. YOU ARE DOING YOUR BEST!
"Don't forget to pat yourself on the back — balancing children and a full-time job is beyond difficult. Treat yourself with your favorite meal occasionally." Siva Ravali Dhanekula, Development Manager, Priceline, NYC
"At the end of the day (which is often sometime in the late evening), I know I'm providing as much effort as I can for both our child and Teachers Pay Teachers.... Our mission of unlocking the collective wisdom of teachers is more important than ever, and I couldn't be more grateful to be part of that effort — before, during, and after this storm passes. Until then, continue to maintain social distance, wash your hands frequently, and remember to go easy on yourself — you're doing what you can, and that has to be enough!" - Maria Victoria, Project Manager, Teachers Pay Teachers, NYC
What creative hacks are helping you get through this unprecedented time? Let us know in the comments... And Happy Mother's Day!
According to a recent study, anti-Asian hate crimes have risen 150% since the pandemic started. But these acts of violence are not new — they are part of a much larger history of anti-Asian racism and violence in the U.S.
That makes celebrating Asian American and Pacific Islander Heritage Month (which was named a month-long celebration in May by Congress in 1992 "to coincide with two important milestones in Asian/Pacific American history: the arrival in the United States of the first Japanese immigrants on May 7, 1843 and contributions of Chinese workers to the building of the transcontinental railroad, completed May 10, 1869") this year all the more important.
As we reflect on recent events and how they fit into a much larger history of discrimination, we're also taking time to celebrate and acknowledge the many achievements of the AAPI community.
We asked several of our partner companies what they're doing to honor AAPI Heritage Month at work, and we were inspired by the range of responses, covering everything from campaigns to #StopAsianHate to educational events on AAPI history.
Here's what they're doing, in their own words:
Empowering authenticity - LogMeIn
"Our theme this year is AIM to Be Real. We are embracing our new company values and celebrating those who bring their authentic selves to work, who help create space to celebrate diversity of thought, and who give back to the API community. Our Asian ERG, Asians in Motion (AIM), is hosting several events: a discussion about bringing your authentic self to work with Jerry Won (Dear Asian Americans podcast); a refugee-led virtual cooking class; ERG Movie Club discussions featuring Bollywood films, and a virtual volunteer event where we will offer career development mentoring for young women across Asia."
Learn more about LogMeIn here.
Educating on current events — Raytheon Technologies
"Raytheon Technologies is honoring Asian American and Pacific Islander Heritage Month with an enterprise-wide global town hall event – Real Talk: Building CommUNITY Together. Organized by the Asian American Pacific Islander (AAPI) employee resource groups across the company, employees will share their personal experiences and discuss ways to support Asian American Pacific Islander communities. The event will also feature prominent leading advocates from renowned civil rights organizations to provide insight into the national context surrounding recent events. We will also feature AAPI employees internally and on our social media channels."
Learn more about Raytheon Technologies here.
Encouraging awareness, growth, and learning — Moody's
"Moody's is encouraging awareness, growth, and learning during Asian American and Pacific Islander Heritage Month with the following activities, led by our Multicultural Business Resource Group and DE&I team:
- Weekly newsletters featuring AAPI employee profiles and cultural resources
- Video screening and small-group discussions supporting #StopAsianHate
- Cultural panel discussion featuring employee stories
- Professional development activities
- External speakers speaking about Asian leadership"
Supporting professional development — Freddie Mac
"Asian American and Pacific Islander Heritage Month at Freddie Mac – Together, We Are Stronger
Freddie Mac supports the professional development of Asian and Pacific Islander employees while promoting an increased awareness of the value they bring to the organization and our local communities. Our InspirASIAN Business Resource Group is hosting various activities throughout the month such as:
- Personal development session on empowerment led by a coach from our Employee Assistance Program.
- "Stop Asian Hate" lunch and learn geared toward discussing the hurdles facing the AAPI community.
- Fireside chat about racial injustice with leaders from our InspirASIAN and ARISE (employees of the African diaspora) BRGs."
Fostering inclusion, learning, and belonging – Nestlé USA
"At Nestlé USA, the Pan Asian Network (PAN), one of our many employee resource groups that support our Diversity, Equity, & Inclusion initiatives, will host a variety of events to honor and acknowledge Asian Pacific American Heritage Month. These activities will foster greater inclusion, enhanced learning, and belonging for the AAPI community. PAN will highlight women's development in Asian cultures, Asian leadership and what their culture means to them, culinary innovation of Asian cuisine, intersectionality of LGBTQ+ and Pan Asian community, as well as an enhanced learning watch party of the PBS movie 'Asian American.'"
Learn more about Nestlé USA here.
Promoting cultural literacy – Relativity
The Community Resource Group at Relativity
"For Relativity, Asian American and Pacific Islander Heritage Month is an opportune time to not only celebrate the rich AAPI cultures represented within our company, but to also foster awareness and allyship amidst the current rise of AAPI hate. RelAsians, our internal community resource group, has organized a few activities for May: a book club focused on AAPI heritage—because we feel it's never too early to gain cultural literacy, a weekly spotlight on AAPI Relativians, and a virtual event that takes attendees on a tour through an Asian grocery store, introducing native vegetables and staple ingredients for traditional home-cooked Asian recipes."
- Contribution from Neha Pant, Sr. Performance Engineer & Angie Ocasek, Sr. Specialist, Partner Enablement – Co-Chairs of the RelAsians Community Resource Group at Relativity
Learn more about Relativity here.
Creating transformative experiences – Facebook
"At Facebook, our APIs employee resource group's mission is to create transformative experiences for all APIs at Facebook, Inc through key cultural awareness and engagement highlighting the API community. To kick off APIHM, we will host a series of events and conversations for the community and its allies designed to support the API community around the theme, The SUM of Us, including:
- Letting Others In: a mindful discussion series that privileges intersectional voices, storytelling, feedback, and vulnerability as tools for building empathy and inclusion amongst organizations.
- Racial Healing Learning Session: specific to the API Experience focused on naming of experiences and emotional responses, understanding the body's responses to racial trauma, what the audience can do in the moment for self-care, and long-term strategies to overcome the effect of the traumatic experience.
- Bystander Training/self Defense Workshop"
Learn more about Facebook here.
Extensive and exciting programming — 2U
"At 2U, Inc. we'll be honoring Asian American and Pacific Islander Heritage Month with extensive and exciting programming coordinated by our employee-led Asian Pacific Islander Network (APIN). In a year marred by exceptional challenges APIN has centered activities around the ameliorating themes of joy, culture and wellness. Be it delighting in a ukulele mini concert, reading an interview highlighting an API coworker, winding down after too much screen time with a somatic healing session or engaging in a panel discussion with API tattoo artists, we have a packed month ahead with opportunities to support oneself and the API culture! Follow along @Lifeat2U on Instagram for more!"
Learn more about 2U here.
Amplifying voices and educating others – Smartsheet
"During APAHM, the API at Smartsheet community will be hosting several events and activities to educate others, amplify AAPI voices, and celebrate the AAPI community! We plan to kick off the month with a documentary viewing and discussion to learn about AAPI history, and hope to share personal stories from our AAPI employees throughout the month. We'll end with an opportunity for the community to celebrate itself by gathering together for fun and games, while eating food from local Asian-owned restaurants."
Learn more about Smartsheet here.
Rising together in sports and culture – NBA
"For Asian American and Pacific Islander Heritage Month, APEX is proud to present a multitude of celebratory activities, headlined by an NBA Family Virtual Town Hall and, with the NFL and MLB, an Asians in Sports & Culture Symposium themed "Together We Rise" featuring prominent Asian personalities from the sports world. We are also launching a PSA with an NBA star, honoring Eid-al-Fitr at the end of Ramadan, offering a bystander intervention training led by AAJC, and – because the celebration wouldn't be complete without food – hosting a sushi making class for our members."
Learn more about the NBA here.
Creating courageous conversations – Commvault
"This May, we are celebrating all our Asian/Pacific Islander employees, not just Asian Americans. We will spend the month learning about and celebrating the diverse cultures of Asia through weekly events and activities led by our Multi-Culture ERG. Vaulters and external guests will teach us the history of practices such as yoga, origami, and Asian cuisines. We will also discuss topics like the rise of hate crimes against Asian people and the recent spike in COVID-19 in India. These activities and courageous conversations will engage our workforce and create support for our Asian and Pacific Islander communities around the world."
Learn more about Commvault here.
Honoring history through virtual events – Collins Aerospace
"Collins Aerospace supports our AAPI colleagues not only in May, but all year. Our parent company Raytheon Technologies hosted a virtual Town Hall last month to provide a safe space for open dialogue about recent events targeting Asian Americans in the U.S. In addition to this entity-wide event, our Asia Pacific ERG at Collins is hosting events that educate and honor the importance of Asian Pacific American history such as virtual Lunch & Tours spotlighting South Korea, Vietnam, Singapore, and India; and Thoughts & Support sessions. Site-specific events include virtual cooking class, and viewing PBS docuseries Asian Americans."
Learn more about Collins Aerospace here.
Highlighting new perspectives – MongoDB
"MongoDB will share daily historical facts, highlights of Asian American pioneers, and perspectives from our AAPI employees in a dedicated Slack channel. We will also be providing access to an Asian Pacific American Heritage Month webinar, organizing a trivia night, and holding Processing Together sessions for our internal AAPI community due to recent hate crimes happening across the globe. These sessions are a safe space for employees to share their stories and sentiments of what it is like as an Asian American in America today. (Read MongoDB employee Monica Lu's story about being an Asian American woman in tech here.)"
Learn more about MongoDB here.
Spotlighting diverse communities – Bumble
"At Bumble, moments like heritage month celebrations are often our anchor to ensure we are spotlighting diverse communities. In alignment with AAPI Heritage Month in May, Bumble is rolling out a series of thoughtful programming to encourage internal education and around how to support the Stop Asian Hate movement and better serve the Asian community globally. The lineup of initiatives include:
- BuzzWord DEI Discussion Series with featured guest speakers: This conversation will focus on the Asian community within the context of larger cultural issues such as dating app experiences, fetishization, masculinity, and representation.
- Bumble will be inviting employees to join a virtual Vietnamese coffee-making class. Created in partnership with Phin Bar, an urban brew-bar that offers Vietnamese-style steeped coffee combined with house-made ingredients, Bumble hopes to facilitate a deeper cultural learning and community bonding experience for the team.
- Bumble will also be activating channels across social media and our product to educate our community about bystander intervention and raise awareness around the importance of supporting the Stop Asian Hate movement."
Engaging in daring conversations – Procore
"In celebration of Asian American and Pacific Islander (AAPI) Heritage Month in May, Procore recently organized an internal event to recognize and support the AAPI community. The event was hosted as part of our ongoing internal speaker series, 'Daring Conversations & Allyship,' to create space for an open dialogue around diversity, inclusion, and belonging. All employees were invited to tune in as employees from our AAPI communities shared their unique experiences, addressed anti-Asian hate, and discussed actionable ways to support our AAPI community."
Learn more about Procore here.
Taking action to foster change – SeatGeek
"This month the POC ERG will be meeting and hosting different activities to celebrate Asian American and Pacific Islander Heritage Month. This includes creating a safe space to discuss current events, and what actions our communities can take to foster change, sending out a newsletter which will highlight the Asian community in every aspect, and lastly, we will be hosting a guest speaker.
We hope with these planned activities and meetings, we can highlight, and uplift the Asian/Pacific American community, as well as bring awareness to the horrible ongoing attacks they are facing."
Learn more about SeatGeek here.
Uplifting and inspiring the community – Okta
"Okta's People of Color (POC@Okta) ERG is planning to commemorate AAPI Month with a series of fireside chats and iconographical facts posted internally in the #poc and #all diversity Slack channels! These chats will feature Dion Lim of ABC7 News and Comedian/Actor, Ronny Chieng. We will conclude the series with a partnership with Pride@Okta featuring supermodel, TED speaker, and transgender advocate Geena Rocero. The goal of this series is to educate, uplift, support, and inspire! The Okta leadership supports its AAPI employees, customers, and community."
Learn more about Okta here.
Empowering cultural diversity and leadership – Quip
"Salesforce will be celebrating through multiple virtual events, such as a leadership panel on the power of cultural diversity, a tea tasting, a tai chi class, a haka workshop, and more! Members of the Quip team have also compiled an extensive list of resources to support AAPI communities, including ways to donate, take action, and learn more."
Learn more about Quip here.
Focusing on lived experiences – Mindbody
"The Mindbody United ERG focuses on a different heritage or history each month, with May devoted to Asian & Pacific Islander Heritage Month. This ERG seeks to provide a platform to both celebrate and learn together. This will manifest in two ways: As a newsletter and a Zoom meeting. The newsletter will feature contributions directly from team members, while the meeting will feature Assembly member Evan Low as our speaker. It is our goal to focus on the lived experiences of the AAPI community, address discrimination, and how to chase after the part of the world we can make better."
Learn more about Mindbody here.
Promoting harmony and unity – T. Rowe Price
"T. Rowe Price is aware and appalled at the recent spike in hate crimes against the Asian community. In response, the firm will center Asian/Pacific American Heritage Month efforts around harmony and unity, in alignment with the Hawaiian value, Lōkahi – Forward as One. To share best practices, successes and areas of opportunities, T. Rowe Price will co-host a Leadership Panel on Asian Leadership Challenges with Baltimore Asian Connect, a consortium of Asian business resource group leaders at local corporations. The firm will also host a book club and restorative listening circles for Asian American associates and their allies."
Learn more about T. Rowe Price here.
Celebrating Asians globally
"May is Asian Pacific American (APA) Heritage Month. Although traditionally a US celebration, at Autodesk we are celebrating Asians globally. The Autodesk Asian Network is hosting Innovative Leaders, including Lori Mukoyama and Jonathan Zee. Lori Mukoyama is redefining experience-driven design globally at Gensler. Jonathan Zee has an extensive portfolio of buildings that are helping to shape cities around the world at Goettsch Partners. Lori and her husband Jonathan combine design, architecture and engineering in their work while simultaneously manage a family together during this pandemic. This event is hosted by AAN, as part of a monthlong series of APA Heritage Month events."
Learn more about AutoDesk here.
Remember when, in movies from the late 1990s, characters who were looking for a job would leaf through a newspaper's classified section to see who was hiring?
Jess Scott has been running HR teams and talent acquisition teams since then. "You would circle in red pen the job they're going to go apply for. That's how you applied!" she says, laughing. "Sending emails, especially with attachments, was still a very new thing."
While the industry has changed a lot since then, especially with the data and technology that allows for more predictive control of the process, the fundamentals of how to build a solid team have remained the same. And Jess has been leaning on those fundamentals as she's helped scale VTS, a leasing and asset management platform for the commercial real estate market, from a couple hundred employees to more than 1,000.
We sat down with Jess, who is currently VP of Talent at VTS, to hear more on how she's done it, as well as how she got her start in the industry and what she's learned along the way.
Finding a "real career" in finding people
Jess was a theater major in college when she realized that she couldn't commit to pursuing a thespian's life.
"I dated an actor very seriously in college who was eight years my senior, and I saw his life, and I was like, 'I can't live that life.' Temping forever, not knowing where your next gig is going to come from, it just seemed too erratic for me," she says. So Jess added a sociology and education major and planned to teach, but that didn't quite work out, either.
"I student-taught and found out that I love kids, but I couldn't do that all day!" she says. She got an internship at a retained search firm and figured she'd be there for a little while—and was surprised when she found it really interesting.
"I didn't think 'finding people' was a real career," she says, smiling. "But I was learning how to build an org chart, how to interact with managing directors, how to woo people, how that whole process works."
Jess later joined a search firm, then went in-house at MTV to help build their first internet team. "I got the startup bug then, and really learned about all the moving parts of being an HR generalist," she says. She worked there while she got her master's in industrial and organizational psychology. From there, she went back and forth between agencies and startups before finding her way to VTS.
Jess first heard of VTS from a friend who suggested she come over and consult for the growing company. But Jess stayed because she really believes in the product and the people.
"What we're building makes so much sense. It's so intuitive," she says. "Real estate isn't going anywhere. It's actually a lot sexier than I thought it was going to be!"
The opportunity to run talent acquisition at VTS checked all of the boxes Jess was looking for in a job:
- An opportunity to make an impact
- The chance to work with founders she believes in ("our founders are really good people with really good moral compasses," she says)
- A formal commitment to DEI and ongoing learning and development
And since joining, her expectations have been met. "I've never worked somewhere where our values are truly who we are," says Jess. "We don't talk about culture fit. I think that's so subjective and kind of antiquated and has all sorts of unconscious bias and all sorts of things that creep in. We think about it as: are you a values fit? Are you going to be a good peer and member of our community? We've created a really wonderful work environment, and as we scale, we've been able to keep the things that make us special top of mind for everyone."
Embracing exponential growth: 3 tips for other managers doing the same
As the VP of Talent at VPS, Jess's days are filled managing her 14-person team, directly overseeing a few executive searches, and planning for the future of the company, from hitting next quarter's head count to building a production-driven environment that more systematically manages talent across the organization.
After seeing her team through the pandemic, says Jess, she's more focused than ever about building "true, deep, authentic relationships" and learning how to support and motivate her teammates, both at work and in their personal lives. "I really care about what I do, and I really care about my team, and I want to see us win," says Jess, who adds that her team now has even better unity and cohesion than they did pre-pandemic.
She's now able to channel that shared motivation and dedication into her biggest professional challenge to date: making sure that her team can meet the talent demands of a fast-growing company.
And she has three tips to share on how to do just that:
- Adopt new tools and techniques. Jess is an intuitive manager at heart, but she knew she'd have to step outside of her comfort zone to build something truly systematic and scalable. And now, "we use data to better predict capacity," says Jess. "We know how many jobs we're going to be able to fill based on past performance, broken down by product, engineering, and business, which take different amounts of time." She invested in cleaning up her team's data and building the infrastructure to better predict and track hiring needs. "We're very metrics-driven now. We had to totally rethink and reimagine how we were doing things, because what had worked wouldn't scale."
- Be vulnerable with your team. "Scaling is hard!" says Jess. "You're flying the plane and building the next version of it at the same time. As a leader, it's important to be vulnerable with your team, as it allows them to ask questions. It's about creating that space to make mistakes or to not know."
- Ask for the help you need. "If you don't know how to do it, it's okay to say, 'I don't know how to do it!' and get resources to help you," she says. "There are things that I just didn't don't know how to do, like how to assess whether assessment tests are going to make our top of funnel better." In that example, Jess got around that by partnering with an outside firm to come in and help lead a six-month process to restructure her team's processes and set them up with the metrics-based approach that's currently driving a 33% increase in capacity.
Insight from Rain Hu, RVP of Sales at Elastic
One of Rain Hu's favorite moments of the day is her early morning run. "I run six kilometers minimum daily, rain or shine," she says. "I enjoy the time alone because it allows me to have time for self-reflection and self-conversation."
The discipline that it takes to maintain a healthy lifestyle is carried throughout her life. As a wife, mother of two young boys, and sales leader, Rain optimizes her time so that she can show up fully and authentically in all aspects of her life.
We sat down with Rain, Regional Vice President of Sales (ASEAN and Hong Kong) for global tech company Elastic, to learn how she has built a career she loves. Read on to learn about how she grew her career in tech sales and what advice she has for others looking to do the same.
Launching a Career in Tech Sales
Shortly after graduating with her MBA, a headhunter contacted Rain about a position in sales. "When they pitched this sales job to me, I found it very interesting," she says. Although she didn't have any sales experience, she liked the idea of helping clients find solutions. "And at the same time they talked about the commission piece, and as a fresh grad, I also found that very attractive."
Over fifteen years later, Rain has earned her stripes in sales and team management. After holding executive positions at various well-known companies, Rain began to seek more opportunities for growth. "I wanted to join a growing company where I would be able to build and grow with the company," she says. And that's how she found Elastic.
Apart from the job description, Elastic's culture and values were what won her over when she decided to join three years ago. "Elastic's source code says we are not here to strive for perfection, so when I saw that, I immediately knew that this is the company that I would like to join, because we are not perfect — we are human."
As a salesperson, quality human connection at work is major for Rain. "[Sometimes] I see my colleagues more than I see my family, so liking the people I work with makes a big difference."
Equally important, however, is having the support required to maintain those connections at work and at home. "Elastic's culture gives us the flexibility to find that balance," says Rain.
Building and Growing Alongside Elastic
When Rain joined Elastic in 2018, there were only five employees in ASEAN and Hong Kong Singapore headquarters. She now manages over 10 countries with more than 10 languages spoken in the APJ and ASEAN regions. "It has been an amazing journey," says Rain.
Rain attributes this success to learning from her fellow colleagues. "I would say the secret recipe is being able to connect the dots and learn from other Elasticians." She makes sure her team has the opportunity to connect and learn from one another to accelerate growth and ensure optimal business outcomes: "Together, we make the difference."
How to grow your career in tech sales
Whether you're new to tech sales or are looking for ways to advance even further in the industry, here's Rain's advice for growing your career in tech sales.
1. Enjoy what you do. Being passionate about your career will give you an extra boost of motivation that could help take your career to the next level. "Today is the youngest you will ever be again, so that's why you should enjoy it to the fullest."
2. Get a mentor. "With a mentor, you will be able to bounce ideas, know your shortcomings, develop your strengths, and learn something new." Rain has personally benefited from mentorship and always encourages others to do so as well. "You need to be able to speak transparently to this person so that he or she will be able to give you the advice [you most need to hear]."
4. Be a team player. "If you want to go fast, go alone. If you want to go far, go together." While sales may seem like an individual effort, success wouldn't be possible without the rest of the team. "People always say, 'Rain, you are number one', but to me this is just a name tag, because there is a full village behind the scenes and they are the heroes actually."
3. Get constructive feedback. Ask your supervisors, clients, and fellow team members to comment on your work. "Don't be afraid of asking for feedback," Rain says. "It might hurt sometimes, but that is what will help you to improve and become a better version of yourself."
5. Have resilience. Rain learned the value of resilience from her 7-year-old son who competes on Singapore's national chess team. "He started competing at a higher level and realized that he wouldn't always win," she explains. But he learns from his mistakes and that keeps him motivated to continue learning. "I see that [resilience] is very important when it comes to your career, because it's not always roses and rainbows, and you will hit roadblocks. But how do you overcome that? That's where resilience comes into the picture."
Want to be a part of the next phase of growth on Rain's team? Check out Elastic's open roles here.
📼 Watch the video to get super valuable interview tips from Suzanna Earle, lead recruiter and DEI co-lead at Helix—the leading population genomics company working at the intersection of clinical care, research, and genomics.
📼 Wondering what the application process at Helix looks like? Get ready for three steps: first, a recruiter screen, second, a hiring manager screen that can include a technical challenge for tech roles, and third, a virtual onsite where you'll meet various stakeholders at the organization and get a feel for the role. For senior and sales roles, candidates will go through a fourth step consisting of a presentation. What kinds of skills is Helix looking for in candidates? Watch the video and you'll find out!
📼 In this day and age, virtual interviewing has become a part of the new normal. Listen to Suzanna's advice on the most common challenges of virtual interviews and how to deal with them. She even shares a great tool for answering behavioral questions: have you heard about the SAR acronym? Watch the video and learn how to use it!
🧑💼 Are you interested in joining Helix? They have open roles! To learn more about them, click here.
You're perfectly qualified, you've arrived on time, and you're ready for your technical interview. What could possibly go wrong?
Technical interviews can be a mind wracking experience for job seekers. Everyone makes mistakes, but according to interviewers, candidates for tech positions are prone to a number of common interview blunders. To avoid them, it's helpful to know what they are.
Keep reading to see what our partner companies had to say about the most common mistakes interviewees make during tech interviews (and what to do instead).
Not asking clarifying questions - Facebook
"The mistake: Not asking clarifying questions.
What to do instead: Instead of jumping into coding immediately after being presented with a problem, ask clarifying questions to ensure you've understood the problem correctly before you begin building a solution. For example, you may want to understand input requirements or ask about edge cases. When you do begin to code, think out loud as you go—and keep asking questions. Hearing your thought process helps give your interviewer insight into your problem-solving skills and can provide opportunities for them to offer additional points of clarification or share hints, if needed."
Learn more about Facebook here.
Making assumptions without calling them out - Uber
"Making assumptions without calling them out and jumping into a solution without asking questions or calling out your approach. It's important to take things slow and help us really understand how you think through problems. So make sure that you really understand the question that's being asked by your interviewer. That you ask clarifying questions. And that call out your approach."
Learn more about Uber here.
Not explaining your thought process - Def Method
"For me, the most frustrating thing an interviewee can do is not explain their thought process to me. As an interviewer I want to see how someone approaches problems in general so I can decide how successful they will be at solving different problems. When I ask a question and get an answer without hearing how the interviewee arrived at it, I cannot extrapolate on their problem-solving abilities. An interviewee should show me their thought process—explain their thinking so I can decide how well they will be able to apply those skills as an employee."
Learn more about Def Method here.
Not saying "I don't know" - Clyde
"A common mistake that we see is candidates not knowing an answer to a question and making up fake technical answers, spitballing at length, or just remaining quiet. It's much better for you to say "I don't know" and talk through the process that you would use to figure out the answer. A part of the interview is understanding how someone works through a problem they haven't seen before, if you have a good process for figuring the answer out, that's often enough to pass. Even if you know the answer, talk us through your process!"
–Josh and Josh
Learn more about Clyde here.
Not explaining how you got to your answer - Automattic
"Being so focused on the answer that they don't explain how they got there. Explaining their thought process in detail helps us determine how they approach problems. As a result, it's important to "think out loud," and ask for more context if needed. The problems we solve at Automattic are so varied and unique that we care less about someone's answer to a specific question, and more about how they approach it. Knowing that lets us evaluate if their problem-solving process is robust enough for us to feel confident that they could solve anything that comes their way."
–Jerry Jones, Hiring Expert
Learn more about Automattic here.
Not asking clarifying questions from go - Kensho
"One of the simplest mistakes you can make during a technical interview is to not ask clarifying questions early or check in regularly. Remember that the interviewer wants you to succeed, but cannot read your mind. If you don't understand the question, become stuck, or feel like you may be veering off course, it's time to check in! Explaining your thought process opens a dialogue between yourself and the interviewer, and you may even discover the solution just by saying what you're thinking (see "rubber duck debugging")."
Learn more about Kensho here.
Not discussing your specific contributions - LogMeIn
"Developing software at scale requires a team effort. Throughout each step of the SDLC, each team member provides individual contributions of various scope and complexity. From Planning, Analysis and Design to Implementation, Testing/Integration and Maintenance, each individual contribution is important to overall outcomes. Too often, candidates answer interview questions in terms of the team's contributions, (e.g., "we did X"). Oftentimes, post-interview feedback cites a candidate's answers being too general or vague. This leads to skepticism. I advise candidates prepare to discuss their specific contributions within the context of overall outcomes, (Incl., SDLC steps, role within team, deliverables, impacts, lessons-learned, etc.)."
–Ryan Jane, Principal Talent Acquisition Partner
Learn more about LogMeIn here.
Not doing your homework on the company - Waters
"In our industry, we're used to seeing a multitude of acronyms and initialisms used in an interview. To demonstrate your knowledge and experience it's always best to talk through a brief summary – that can be very impactful.
Even though we are interviewing people for their technical capabilities, we still want to see that they are prepared and know about the company. As tempting as it may be to read the website whilst on a virtual interview, being prepared in advance and able to describe in your own words gives a much better impression of your research and interest."
Learn more about Waters here.
Miscommunication - Afterpay
"I think one of the most inhibiting mistakes interviewees make is miscommunication. Even though for the one hour we are sitting at different sides of the table, I see you as my potential future teammate. I'm not here to judge but to understand your thinking process and work out a solution together. Asking questions when you are in doubt and letting the interviewer know your thoughts and concerns is very important. Having different opinions with an open mind to suggestions is totally fine. "
–Greta Shi, Senior Software Engineer
Learn more about Afterpay here.
Not clearly stating which programming language you're comfortable with live coding in - Mural
"Not showing up to the interview is always #1
#2 is related to candidates not making clear which programming language they are comfortable with for live coding during the interview.
And finally, #3. Candidates not making sure they have a suitable environment (laptop with camera, text editor, tools, etc) for the interview.
So remember to show up on time, be honest with your interviewer and test your environment before joining!"
Learn more about Mural here.
Being unprepared to discuss examples of your technical expertise - Bristol Myers Squibb
"One of the most frustrating mistake that interviewee's make is that they do not come prepared to explain their technical experience/ projects with examples.
Interviewees must come prepared with the following:
- Thoroughly read the job description.
- Be prepared to explain your experience as it relates to the job.
- Always share examples.
- Explain and share details of your experience on an application.
- Communicate effectively, be explicit and to the point (articulate).
- Do not be afraid or shy away from accepting, if you do not know the answer. (no one knows it all)
- Read about the company to understand cultural fit, display skills including how you do Time Management, Organizational skills, Trouble-shooting approach, and Interpersonal skills.
- Come prepared to ask questions."
Learn more about Bristol Myers Squibb here.
Not tailoring your experience to the role you're applying to - Clarus Commerce
"The biggest mistake all interviewees make is not tailoring their experiences to the job they're applying to. My advice for your interview prep is to rely on the job description. Go line by line and jot down the experiences you have that align with what the job description is asking for. Make it obvious for the interviewer why you'd be best for the position. Be sure to share your experience using the Company's tech stack with examples as the 'proof behind your responses'. Be prepared, be excited, and ask questions!"
Learn more about Clarus Commerce here.
Answering a question you don't fully understand - Collins Aerospace
"One of the biggest opportunities for mistakes comes from trying to answer a question you don't fully understand. Don't assume– ask clarifying questions so you know what's expected. Also, be concise so there will be time for follow-up questions and conversation."
Learn more about Collins Aerospacehere.
Not taking a collaborative approach - Netskope
"Certain technical interviews are structured to intentionally be open-ended to invite questions and a deeper discussion between interviewer and candidate. Although candidates have the right background, some may not be used to collaborating in solution design and explaining their thought processes, thus leading to a roadblock. Without the explanation of a thought process, it's difficult for the interviewer to guide the candidate and evaluate their analytical skills and strengths.
Instead, candidates should take a collaborative approach and seek feedback as they work toward a solution. Selecting a challenging problem and solving it with a friend by thinking aloud and collaborating could be useful practice in preparation for the interview"
–Mohan Doraiswamy, Sr. Manager, Engineering
Learn more about Netskope here.
Rushing into problem-solving mode - SeatGeek
"One of the frustrating mistakes I see candidates make during technical interviews is when they dive into solving the prompt without taking some time to size up and digest the question. Oftentimes, a candidate's first instinct is not the most optimal, which poses more of a challenge when they must backtrack, and ask retrospective questions to change their solution.
My best advice here is to first pause, review your resources, and ask clarifying questions before you start writing code. The way you think through a problem and work towards a solution can be just as important as the solution itself!"
–Josh Mordkoff, Senior Technical Recruiter
Learn more about SeatGeek here.
Not articulating your thought process - MongoDB
"During a technical interview, focus on verbally communicating your thought process. This could show that you approach a problem in a new and unique way. At MongoDB, we highly value diversity of thought, different backgrounds and sets of experiences, as well as different perspectives on how to approach solving problems. Adding another perspective to solving the questions we face will only help us build better products for our customers."
–Jason Gorsky, Manager, Technical Recruiting
Learn more about MongoDB here.
Not testing out equipment ahead of time - GameChanger
"One of the more frustrating mistakes interviewees make during technical interviews is not testing out equipment ahead of time. As more companies move to remote work, most, if not all, interviews are taking place over tools like Zoom, Google Meet, or Microsoft Teams. Making sure ahead of time that your computer is able to run these applications without technical issues goes a long way in showing us that you're prepared. The last thing an interviewer wants is to spend the first 15 minutes dealing with technical difficulties because now it delays getting to know you more."
Learn more about GameChanger here.
Not providing applicable examples - CAPCO
"Tips to Bring into an Interview:
Carly Finnegan, Technical Recruiters says:
- Do research on the company where you're interviewing and come prepared with at least 2 questions
- Be able to explain, or give an example of, a project that you were on, the importance of the project and how you worked with other members of your team (i.e. developers, QA, Scrum Masters, Tech BA's, etc.)
Craig Jackson, Tech Recruiter says:
- Be able to articulate technical experience and provide an applicable example of when and how tech was used
- Be able to articulate what your individual contribution has been (not TEAM's contributions)
Matt Markham, Partner in the Technology Domain
- Demonstrate awareness of HOW things are meant to work instead of merely providing the code / answer
- Show problem solving ability
Ken Pritchard, Principal Consultant, Technology
- A big mistake many technical interviewees make is trying to dive right into a solution when given a technical problem to solve. Taking the time to ask some clarifying questions not only leads to a better solution, but also more clearly demonstrates higher level thinking."
Learn more about CAPCO here.
Overexplaining responses - Autodesk
"Avoid overexplaining your responses. Keeping your answers clear and concise will show that you have a strong understanding of what you're describing. Try to remember that if your recruiter wants more detail, they will ask for it. Next, avoid exaggerating your skillset. Recruiters would much rather take a chance on a candidate who is willing to learn than one who can't demonstrate a skill they claimed to have. Finally, be able to explain your thought process behind any decisions you have had to make. Doing this, even in failure, can show how you learn and adapt."
Learn more about Autodesk here.
Developing a solution without communicating your thought process - Guru
"In technical pair programming interviews, the biggest frustration I have is candidates developing their solution without communicating their thought process. Regardless of whether the code works or not, this makes it more challenging to gauge the candidate's technical aptitude, problem-solving skills, and reception to feedback. Instead, I suggest interviewees think out loud as much as possible. Consider rereading the problem statement and validating the requirements, asking clarifying questions, vocalizing potential approaches, explaining tradeoffs while coding, and sharing ideas on optimization. This may not come naturally at first, but practice makes perfect!"
–Maggie Lin, Back End Software Engineer
Learn more about Guru here.
Giving answers that are too short - PagerDuty
"Sometimes candidates make the mistake of giving one or two word answers to questions in the recruiter screen. That makes it tough to make a case to the hiring manager about why they would want to hire you.
Successful candidates prepare. Learn about the company and the role. Ask about the interview process and what you should expect. Communicate why you would want to work here.
Remember, an interview is a conversation! As a recruiter, I love when candidates display enthusiasm about PagerDuty and have researched it."
–Dick Hartshorne, Lead Recruiting Business Partner
Learn more about PagerDuty here.
Responding without thinking - Healthfirst
"One of the biggest mistakes interviewees make is not answering the question. They try to respond immediately without taking the time to tell their story in a succinct way. This can lead to a few things: a rambling, long-winded answer; a confused recruiter; and/ or an unanswered question.
Instead, take a deep breath, gather your thoughts, and answer using the STAR (Situation – Task – Action – Result) method. Describe the situation, explain the task you had to complete, describe the action(s) you took to complete the task, and describe the results of your efforts."
Learn more about Healthfirst here.
Not voicing your thought process - BlackRock
"No one knows everything, so you don't have to act like it. Interviewees should be genuine and honest. That means voicing your thought process, even if you're still coming up with a better solution.
As a technologist at BlackRock, the challenges you'll tackle will be complex and the impact you'll have will be vast – you'll help move markets, build economies and support the retirement of millions of people around the globe. To best serve our clients, we need people with diverse perspectives, talents and ways of thinking.
That's why demonstrating what you know and how you think is way more important than the "right" answer."
Learn more about BlackRock here.
Trying to bluff your way through the interview - Elastic
"The psychology around not saying "I don't know" is that we as humans don't like to say that about anything, ever. It shows weakness. But it can take strength to demonstrate weakness, and such an admission is often viewed in a positive light. I don't think most candidates realize this though, and try to bluff their way through instead. This typically leads to long-winded answers that go nowhere. On those occasions when candidates ask for advice, I try to coach them to not be afraid to own up to when they don't know something."
–Tucker Wolfe, Recruiter
Learn more about Elastic here.
Not asking for pre-interview guidance - Procore
"There are three frequent mistakes that many candidates make during their technical coding interviews.
First, candidates generally jump straight into coding before understanding the problem holistically. Similar to how we build products at Procore, coding challenges are designed to build from one section to the next, so it's important to understand the entire problem as presented, not just the first section. We see candidates lose valuable time as they progress through a challenge if they have to continually go back and rewrite code to make future sections work.
Secondly, candidates tend to be more 'heads down' while coding. Communication is key during a coding challenge—this will allow an interviewer to understand a candidate's thought process to help steer them in the right direction if needed. Procore is a highly collaborative environment where teams across the company work together to design and develop best-in-class software solutions successfully. Open lines of communication are both appreciated and required for success within our Product & Technology organization.
Lastly, and the most important—ask your recruiter for pre-interview guidance to help prepare for the interview! We are your biggest ally internally and want to ensure you're prepped with resources, tips, and insights that empower you to have a confident and successful interview."
–Garrett Wilson, Staff Technical Recruiter
Learn more about Procore here.
Not clarifying your thoughts before analyzing your code - VTS
"At VTS, we focus on pair programming for technical challenges and the number one mistake we see is candidates not sharing their thought process. Not only do we want to see how interviewees collaborate with members of our team, but it makes it difficult for the interviewers to help remove blockers or make suggestions when they don't know where or why you are getting stuck. Also, ask questions! The earlier you clarify your thoughts, the easier it is to plan and analyze your code."
Learn more about VTS here.
Not preparing for behavioral interview questions - Unstoppable Domains
"One frustrating mistake that many interviewees make is not preparing for behavioral interview questions and not clearly or concisely communicating the depth of their technical experience. Almost all companies ask behavioral questions, but many candidates feel blindsided by these. Before the interview, we recommend reflecting on your biggest achievements and areas of opportunity over the last 5 years, then rehearsing answers in the STAR format - Situation, Task, Action, and Result. Be specific. Why were those achievements important? What was the measurable impact? What did you learn as a result? It's not just about knowing the programming language, it's about being able to discuss real-life situations and how you were able to problem solve, collaborate, and add value. Bonus points if you research the company mission, values and tech stack beforehand so that you can tailor your response to each company."
Learn more about Unstoppable Domains here.
Not familiarizing yourself with the product - Smartsheet
"Many interviewees don't take the time to familiarize themselves with the Smartsheet product before their interview. Aside from reflecting poorly on their interest in our company, it makes it harder for them to understand where technical questions are coming from and then answer appropriately. Establishing even a basic understanding of our product gives candidates valuable context when thinking through responses to our questions (and asking meaningful questions of their own!). Our website is a great first stop, or candidates can even sign up for a free trial account to try out the product for themselves."
Learn more about Smartsheet here.
Weak communication - Veracode
"One of the most common mistakes interviewees make during a technical interview is having long-winded answers which can take time away from additional questions the interviewer may have. If you recognize this in yourself, practice breathing between sentences, or jot down some key points you want to share to reference during the interview. Strong communication begins with being an active listener then giving an answer that is clearly articulated, confident, and shows empathy. If you worry about being not detailed enough, remember the interview can always ask you to elaborate further. Demonstrating these communication skills during an interview will put your candidacy on the top of the list, as technical hiring managers are always seeking strong communicators on their teams."
Learn more about Veracode here.