What Does a Customer Success Manager Do?
A Look At CSMs' Responsibilities at 6 Different Companies
Customer Success is booming. So much so that LinkedIn listed Customer Success Manager as the third most promising job in 2018.
And with a median salary of $82,300, it's no wonder that lots of folks are eager to break into this growing field.
But before you get hired, you need to be able to answer, "What does a customer success manager do?"... And know that the answer will vary depending on who you ask.
A company's size, resources, and growth strategy can all impact how the role is defined. As Customer Success grows, so does the ambiguity around what a Customer Success Manager does.
As Allison Yount, former Director of Customer Success at Scout RFP explains, "One of the most confusing parts about Customer Success is that it's still finding its identity. You hear a lot of different names like account manager, customer success manager, client success manager, relationship manager, and it's really important when you're looking for a new role or listing a role in customer success to understand what the job scope is. ...There is a lot of overlap, so you need to understand the role you're applying for."
To identify commonalities as well as differences across companies, we decided to chat with 6 of our partner companies to learn what customer success managers at their organizations do (and what they love about their roles).
In general, CSMs at each of the companies mentioned the following core responsibilities:
- Provide onboarding and training to customers
- Understand customers' needs & meet them proactively
- Act as a customer advocate & maintain the relationship
- Understand & explain product features (advocate for best practices)
- Grow accounts & prevent churn (supporting Sales with contract renewals & upsells)
But that's not all CSMs do! Read on to learn more about the specifics of being a Customer Success Manager at these SaaS companies, or click ahead to the company you're most interested in:
- Gainsight - Customer Success platform provider
- ScoutRFP - Cloud-based strategic e-sourcing startup
- Autodesk - Multinational Software Corporation
- PagerDuty - Cloud Computing Company
- YouCanBook.me - Scheduling Tool
- Relativity - Data analysis & insights platform
Gainsight
As the leading Customer Success platform provider, Gainsight empowers hundreds of customer-focused businesses to deliver outcomes and exceptional experiences everyday. They (literally) wrote the book on Customer Success, so who better to help us understand this growing field than Gainsight's own Senior Manager of Customer Success, Carissa Berube?
What are your main responsibilities as a Senior Manager of Customer Success at Gainsight?
- Optimizing and evolving our CS strategy around processes, people, and technology
- Ensuring we are delivering a combination of desired outcomes and positive experiences to our customers and determine how to define, drive, and demonstrate the value (ROI) delivered
- Leading cross-functionally to drive customer success
- Owning key metrics for my team (Gross Renewal Rate, Net Promoter Score, Adoption, Stakeholder Engagement, Expansion, Advocacy)
What do you love most about your role?
As a manager of CS at Gainsight, I get the unique opportunity to manage a team of highly skilled customer success professionals that share my passion for evangelizing customer success and driving meaningful outcomes for customers. I love how much I learn every day from my interactions with peers, team members, and customers.
Interested in joining their Customer Success Team? They're looking for a Customer Success Operations Intern!
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Scout RFP
Scout provides a new breed of cloud-based strategic e-sourcing solutions that help organizations achieve better outcomes and make a bigger business impact. "Our simple, effective interface enables companies to streamline supplier selection, manage vendors, centralize data, and make more informed purchasing decisions, faster."
We chatted with a four CSMs at this fast-growing startup to better understand what they do.
What are your main responsibilities as a Customer Success Manager at Scout?
- "Customer onboarding, relationship management, and customer advocacy. From the moment a customer comes on board all the way up to the renewal, it's crucial to build and maintain a trusting relationship with the customer. CSMs have to be able to support the customer, communicate their requests, and be a professional partner, while always promoting Scout in the best light."
- Simone Janssen
- "Owning customer relationships from on-boarding through the renewal process, understanding customer use cases of our platform and playing a consultative role to help them elevate their experience with the platform, serving as a product expert on all things Scout."
- Stephen Macko
- "Understand what is important to my customers and help them get the most out of the product so they can achieve their goals. That way it is very easy for them to see the ROI/value that Scout provides."
- Isabel Quintero
- "Implementing and onboarding new customers, which covers everything from scoping out their current process to configuring their new process in Scout, conducting trainings, advising on best practices and recommendations for use of software based on the vision of the customer, relaying feedback from the product team, renewing and expanding customers as their goals and our platform change."
- Kyla Miller
What do you love most about your role?
- "My favorite part about being a CSM is the relationships you get to build. In addition, every day you interact with different people and you encounter different obstacles. This makes every day different and challenging."
- Simon Janssen
- "The team I get to work with. My favorite part about being on the CS team is the team that I have around me, not just on my direct team but also on our Sales, Product and essentially every team in the company. Being a successful CSM is impossible without having a support system around you and I'm lucky to be able to lean on some of the smartest and hardest working people as coworkers."
- Stephen Macko
- "I love building strong relationships with my clients, to really get to know them and understand their business needs. I enjoy helping them solve their problems as well as making them more successful and efficient in their day to day life. I come to work with a smile on my face and I really enjoy the friendly and passionate group of people I work with. There is no day I don't feel super helpful in the office, both internally and externally, helping our customers. Just the feeling of being needed, and that I can really make an impact makes me feel important."
- Isabel Quintero
- "Helping. I love that in every aspect of my job I get to help others succeed. Whether it's helping the company bring on/maintain big new logos, helping customers make their ideal process come to life with scout, helping an AE be successful by closing a complex deal, upselling accounts to contribute to our teams success, etc. All of it gives me the opportunity to work with such intelligent successful people that challenge me in new ways everyday."
- Kyla Miller
Interested in joining their Customer Success Team? They're looking for a Strategic Customer Success Manager!
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Autodesk
Autodesk makes software for people who make things. "If you've ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you've experienced what millions of Autodesk customers are doing with our software."
With 100 offices in over 38 countries around the world and more than 9000 employees, you can imagine how many customers their Customer Success team manages. As you'll see in the responses below, CSMs at Autodesk focus heavily on helping customers meet their goals & providing value at every interaction (think more proactivity and less putting out fires).
What are your main responsibilities as a Customer Success Manager at Autodesk?
- "My main goal as a CSM is to ensure I deliver business values for the initiatives identified in the success plan and ensure our customers meet their business outcomes."
- Deepika Khowal
- "As a Customer Success Manager, my main role and responsibilities consist in helping our customers achieving their desired business goals using Autodesk Technology, transforming their business through innovation and serving them as the day-to-day single point of contact for services and support. I'm responsible for the definition and execution of the Customer Success Plan, which is a strategic roadmap that helps our customers achieving short, mid and long-terms business outcomes. I also help our customers analyzing usage data to increase and accelerate adoption of Autodesk products in the most efficient and beneficial way, ensuring the best ROI in our solutions."
- Cecilia Fantini
- "1) Maintaining relationship with customer with the ultimate goal to make them successful/ focus on delivering value. 2) Grow the account and build a strategic partnership. 3) Optimization of software usage (using the right tool for the desired outcome). 4) Make sure the customer utilizes the entitlements that they have paid for."
- Maria Lehmann
- "Understanding our customers business, goals and desired outcomes so we can provide services and support that help achieve those outcomes. I ensure we are capturing the progress and value of our software and services and evangelizing this to key stakeholders across the customer's organization so they are aware of the return on their investment and benefits of their partnership with Autodesk."
- Coreda Ehrhart
What do you love most about your role?
- "I really enjoy working with our customers , helping them be successful in their business and making them look like a Rockstar."
- Deepika Khowal
- "I like working as a CSM because this role gives me the opportunity to work very closely with our customers and effectively helping them becoming more successful and standing out against their competitors. I like the very strong relationship that I establish with them, which allows me becoming a trusted advisor and part of their extended teams.And I love the feeling that I'm actively contributing to the success of Autodesk, by earning our customer's loyalty and trust."
- Cecilia Fantini
- "The variety of tasks that I am involved in & ensuring that these teams add value to my customers (support, consulting, account management, PDG, live events), relationship building across various teams, freedom to explore & find new ways of creating customer value, and working internationally."
- Maria Lehmann
- "More than anything, I love helping customers solve problems. I love to hear them talk about what they do and what they are working on and finding way to accomplish it. When they continue to ask for more and more from us, then I know we are really helping, and they see us as a trusted advisor."
- Coreda Ehrhart
Interested in joining their team? See their open roles here.
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PagerDuty
PagerDuty's platform "acts as the central nervous system for the digital enterprise, analyzing billions of signals across virtually any data source, streamlining workflows, and empowering your team to respond and resolve quickly."
We chatted with three members of their Customer Success team to learn more about their roles at this 500+ person (and growing) cloud computing company.
What are your main responsibilities as a Customer Success Manager at PagerDuty?
- "As the Manager of North American Success I am responsible for hiring, retention and overall customer retention and satisfaction. I run regular one-to-ones and career development meetings with all of my direct reports. I meet regularly with our sales and services leadership team to align on strategic customers and company goals. Also, I manage and implement tools to help our team succeed and scale, scale, scale! I'm a "Looker Lady" managing our data tooling and reporting."
- Alisa Melville, Manager, North American Customer Success
- "The main responsibility of a Customer Success Manager at PagerDuty is to help make customers wildly successful in the work they do by leveraging the PagerDuty platform. We build relationships with our customers, meeting them wherever they are on their journeys towards operational maturity. We support customers as they adopt use of PagerDuty, then later assist to optimize and advocate, helping each customer deliver perfect, real-time experiences for their own customers, every time."
- Margie Verdon, Senior Customer Success Manager
- "I get to identify the customer's business and operational goals and translate those into collaborative customer-vendor projects. I project manage and ensure that shared goals and project timelines are met, celebrating wins and identifying new opportunities along the way."
- Anonymous
What do you love about your role?
- "I love the incredible collaboration across our teams and the fact that I am always learning."
- Alisa Melville, Manager, North American Customer Success
- "I love my team! Each member of PagerDuty's Customer Success team is brilliant in their own way. Our team is highly collaborative - challenges are discussed openly, and members are encouraged to share unique perspectives when brainstorming how to solve problems. Successes are recognized and celebrated!"
- Margie Verdon, Senior Customer Success Manager
- "It's a dynamic, challenging, and energizing role. We have the autonomy to becomes better customer success managers and a better team. Being given the space to self-improve acts as a compelling mechanism to challenge ourselves and think of innovative ways to solve complex problems. Another highlight for me is the collaboration. When collaboration works well, unique B2B partnerships are developed and we achieve shared goals across companies. Being part of that collaborative process is extremely rewarding."
- Anonymous
Interested in joining their team? Check out Manager, Customer Success
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YouCanBook.me
YouCanBook.me is one of the fastest-growing scheduling tools in the world. Customer Success is key at this 100% remote company, given that their tool is used by hundreds of thousands of users and customers... so we chatted with Anna Jacobsen, Head of Customer Success and Onboarding to learn more!
What are your main responsibilities as a Customer Success Manager at YouCanBook.me?
- "YouCanBook.me users rely on us for support (we support our users through email), but the heart of our job as customer success managers at YouCanBook.me is solving our users' issues before they even happen. This includes analyzing cohorts of successful users, identifying what common actions they take, and using those success templates to create more successful users through education and coaching."
What do you love most about your role?
- "I love helping users do their job better than before they came to us. It's exciting to think of this role as a consultant might serve a client: as the experts in online scheduling, we can help our users uncover the hidden work of hiring the best candidate before someone else does, closing a big deal, or building their own customer success meeting strategy. The best part of this job is thinking about customers as clients that deserve our attention not just in solving their issues in support, but making them exceptional at their job do be done."
Interested in joining their team? Follow YouCanBook.me here to learn about new openings!
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Relativity
Relativity makes software to "help users organize data, discover the truth, and act on it." With over 180,000 users in 40+ countries, including more than 70 Fortune 100 companies, you can bet their Customer Success Team has a lot on their plate. We chatted with two of their CSMs to get an inside look.
What are your main responsibilities as a customer success leader at Relativity?
- "I work with a team of Customer Success Managers (CSMs) to drive customer value from our product and increase the subscription renewal as well as growth. Relativity is a highly customizable expert platform, so driving value for customers requires a proactive approach to understanding their specific use cases, training stakeholders, and helping them navigate technical or business roadblocks. Day to day, this means my time is spent split between working with my team on approaches for specific customers and collaborating with internal teams like project managers to address customer feedback and continuously improve user experience."
- Brianna Bogan, Senior Manager, Customer Success Management
- "I am responsible for customer adoption and utilization of Relativity. Ultimately my job is to work cross-departmentally to advocate for our customers, address their challenges, and foster a company-wide culture of customer success."
- Kyra Saley, Customer Success Manager
What do you love most about your role?
- "I love that Customer Success straddles the technical and commercial aspects of our software. It requires both a knowledge of the customers' business and expertise in the product to be able to identify and drive the value proposition. I get to work with a smart team who is passionate about helping their customers and also nerdy about the complex data problems Relativity is solving."
- Brianna Bogan, Senior Manager, Customer Success Management
- "I love the team that I work with and the customers I work on behalf of. Not only is the work interesting and challenging, but it enables me to interact with a diverse set of organizations and learn about new and interesting trends in the industry."
- Kyra Saley, Customer Success Manager
Interested in joining their team? Check out Senior Customer Success Manager & Customer Success Manager
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Chainalysis’s Ashley Vaughan on Why She Finds Cybersecurity So Meaningful, and How More Women Can Find Their Niche in the Industry
How much money do criminals control today, and where is it?
These are some of the many questions that Ashley Vaughan, Senior Solutions Architect at blockchain data platform Chainalysis, spends her days working to answer.
“You learn more about a situation or problem by following the money than from any other resource or piece of information,” she explains. “Money doesn't lie. People can lie in text messages or other means, but the path of the money leads you to what you're trying to accomplish.”
Though Ashley always knew she wanted to work with computers, she found her way into roles in cybersecurity, and then specifically blockchain security, through networking and exposure — not by setting out to do so.
We sat down to talk about her career journey, as well as what advice she has for other women looking to make their mark in these burgeoning fields.
Resilience and Curiosity
Ashley doesn’t often give up, and credits some of that attitude to an obsession with soccer as a kid.
“Playing sports makes you a more resilient person, I think. You learn failure and risk, which are very applicable to my job and my career path,” she says.
That resiliency was a good thing, notes Ashley, because as a young girl, she wasn’t always encouraged to pursue what she was most interested in: math and science. A teacher early on had told her that she wasn’t good at math, and Ashley believed that narrative until high school.
“We really shouldn’t put those ideas in children’s minds, because it affects them for much longer than you might think,” she says of the experience. “But I’m the kind of person that when someone tells me I can’t do something, it makes me want to do it even more, and do it better.”
Finding out in advanced high school math classes that she actually was good at math turned into choosing a computer engineering major when she got to college.
Graduating during a recession in 2010 meant Ashley didn’t have the job market of her dreams, but after working in IT, she networked her way into a role in the cybersecurity department of a prominent DC law firm.
“They were getting hit left and right from social engineering and phishing attempts,” says Ashley. “Due to the sensitive nature of the work they dealt with, I was exposed to the darker realities of the digital era, and I began to see a new side to the world—one of real significance to national security.”
Specializing in Cybersecurity — and Finding a Home in the Private Sector
Inspired by what she was working on at the law firm, Ashley pursued a master’s in cybersecurity with a focus on counterterrorism.
“I wanted to help protect our country,” she explains. “I have a lot of family members who are former military, so that was a natural step for me.”
That led to her taking a contract role specializing in offensive security at a government agency that frequently worked with Chainalysis. After working with Chainalysis folks onsite, she was sold and started pursuing a position with the company.
“I wanted to help make sense of blockchain data for a bigger purpose, like assisting in the continued threat of ransomware activity against American interests,” she explains.
Although she credits her public sector work with providing a solid foundation in blockchain security, the private sector turned out to be a better fit for her.
“What I love about Chainalysis is that my colleagues are really happy people, and I’ve always felt welcome and not scared to ask questions,” says Ashley. “In past jobs, where I was one of five women in a group of 150, I felt a lot of pressure. I didn’t ever want to make a mistake. I felt as if I had to be a chameleon to match the social environment of my male counterparts.”
Blockchains are all about democratizing data, and Ashley likes working with a team of people of all backgrounds to help support that mission. At Chainalysis, Ashley works with internal product and engineering to show customers how Chainalysis data can help them use complex blockchain solutions to solve data problems — and catch bad guys.
“Sometimes we’re following a bad actor who’s tied to child sex trafficking. Being part of a coordinated operation to put a stop to things like that is really fulfilling,” she says.
3 Tips for Women Who Want to Find Their Place in Cybersecurity
For a long time, reflects Ashley, she just wanted to come into work, do her job, and feel supported, without feeling like she didn’t fit in or was representing her entire gender. Fortunately, she found what she wanted — and she hopes other women will find that, too. They can start their search by:
- Knowing they’re not alone in having tough experiences. “Everyone has different definitions for how you’re supposed to act or supposed to handle your emotions as a woman at work, and it’s exhausting. It’s like, ‘This is just me.’ I can’t repeat enough how tiring that is,” she says.
- Prioritizing self-directed learning. Although Ashley completed a master’s in cybersecurity, she emphasizes that there are many other routes into the industry, including self-study. Whether you get involved in programs like Girls Who Code or do self-paced learning through platforms like Udemy or Coursera, the important thing is that you pursue independent learning about topics that interest you, she says.
- Creating and maintaining relationships. “Really talking to people is almost a lost art,” says Ashley. “Getting together with someone who has the same sort of mindset and leveraging their knowledge, and making sure you keep in touch with people who help further your career, is a good move. Most of the places I got to professionally were based on my human connections.”
Nowadays at Chainalysis, Ashley is no longer one of five women in the office, and is excited to start paying it forward so that more people with backgrounds like hers can pursue their own professional success.
“We tend to feel more comfortable talking to people who might have our same gender or educational background, and being open and vulnerable with them,” she says. “Being a visible role model is really important to me.”
Check out Chainalysis’ open roles here!
Careers in Web Development: Which One's For You?
We all have our favorite websites– the ones we frequent, bookmark, and recommend to others. You might even enjoy some website features so much that you’ve found yourself wondering why they aren’t more popular. Or maybe you’ve experienced times where you were frustrated with a website and wished you could add features or even design your own!
If you’ve ever found yourself intrigued at the prospect of designing and developing your own websites, then a career as a web developer might be just for you!
As a web developer you would be responsible for coding, designing, optimizing, and maintaining websites. Today, there are over 1.7 billion websites in the world and, in turn, the demand for web developers is on the rise. In order to figure out what kind of web development work best suits you let’s start with an introduction to the three main roles in web development that you can choose from.
The Three Types of Web Development Jobs
Front-End Web Development: The Creative Side
Think of front-end development as the décor of a house. The color scheme, furniture, manicured lawns, and overall aesthetic. In terms of a website, front-end development is laser-focused on the appearance of a website and its presentation on different devices. If you’re considering a role in front-end development, it’s important to learn programming languages such as HTML, CSS, and JavaScript. These three languages go hand-in-hand. HTML allows you to create user interface elements, CSS helps you with stylistic elements, and JavaScript allows you to incorporate online tools and connect your website to back-end functions.
In addition to programming skills, front-end developers need to be detail oriented, creative, willing to keep up with the latest trends in web development, cyber security conscious, and geared toward user-friendly designs. The median salary for a front-end developer can reach well into the $90,000 to $100,000 range.
Back-End Web Development: The Logical Counterpart
While a house can be beautifully decorated, it’s incomplete without a solid foundation and efficient infrastructure. Similarly, a well-designed website depends on logical and functional code to power the features of that website. Back-end web development is code-heavy and focused on the specifics of how a website works. If you enjoy the analytical challenge of creating the behind-the-scenes code that powers a website, then back-end development is for you.
Since this role is more code-heavy, it’s important that you learn numerous programming languages and understand algorithms and data structures. Some languages that are essential to back-end development are Ruby, Python, SQL, and JavaScript. Back-end developers also ensure that users can successfully retrieve and access data. This requires creating and using APIs (Application Programming Interfaces) which act as messengers that relay data related requests. Additionally, developing the code for the inner workings of a website also requires back-end developers to be conscious of the user interface features designed by front-end developers and to internally mitigate potential security risks. Due to the increased technical aspect of this position, back-end developers normally earn higher salaries than front-end developers. The average median salary for this role is around $118,000 per year.
Full-Stack Web Development: A Little Bit of Everything
A full-stack developer is essentially the Jack (or Jill)-of-all-trades in web development. Full-stack developers need to be knowledgeable about both front-end and back-end roles. This does not necessarily imply that you would need to be an expert in both roles, but you should fully understand the different applications and synergies they each imply. In order to work in this position, you will need to know the programming languages used by front-end and back-end developers. In addition to these languages, full-stack developers also specialize in databases, storage, HTTP, REST, and web architecture.
Full-stack developers are often required to act as liaisons between front-end and back-end developers. Full-stack developers need to be both problem solvers and great communicators. The end goal for a full-stack developer is to ensure that the user’s experience is seamless, both on the front-end and on the back-end. In return, you can expect to earn a median salary of $100,000 – $115,000 a year for this role.
Taking the Next Step
Web development is both in-demand and lucrative! All three roles described above contribute to specific aspects of web development and the scope of each one can be customized to the industries and positions you feel best suit you. Regardless of which role you choose, all of them need a foundation in programming.
To gain the programming skills needed in each role, you can enroll in courses or learn independently. Coding bootcamps are a great way to boost your skillset quickly and efficiently.
Click here for some of our highly rated programming bootcamp options! Make sure to check out the discounts available to PowerToFly members.
What Are You Passionate About? Answer Interview Questions Effectively And Succeed!
💎 “What are you passionate about?” In an interview, you may have to answer this and other personal questions. Watch the video to the end to succeed in your job interview at Ribbon.
📼If asked “what are you passionate about?” in an interview you need to show how your passion can make you a good candidate for a job position. Ryan Key, Talent Partner at Ribbon, shares some tips and tricks for you to stand out!
📼Answering what are you passionate about in an interview is not the only thing you need to know how to do to succeed. You should try to make sure that you express your experience in a way that shows your interest in Ribbon’s mission. Also, prove that you did your research and demonstrate to the recruiter that you understand exactly how your role affects Ribbon’s purposes. Don’t forget to share some ideas on how you intend to fulfill the company’s mission!
📼 You are asked what are you passionate about in an interview, but this doesn’t mean that you can’t ask as well. You should feel empowered to ask any question you want during your interview process. It may be helpful to save certain questions for certain people. If you're in an interview with your potential manager, you should take that time to ask about their assessment metrics for the role and their management style. If you're speaking with a potential peer, this would be a great time to ask about their experience during training and to learn a little more about the team and culture.
What Are You Passionate About? Show In Your Interview That You Are Aligned With Ribbon's Values
The mission at Ribbon is to make homeownership achievable for everyone, especially communities traditionally left out of the homeownership story. One way Ribbon addresses diversity, equity, and inclusion in the workplace is through its support of employee resource groups. Remember to show that your passion is aligned with these core values!
🧑💼 Are you interested in joining Ribbon? They have open positions! To learn more, click here.
Get to Know Ryan Key
If you are interested in a career at Ribbon, you can connect with Ryan Key on LinkedIn. Don’t forget to mention this video!
More About Ribbon
Ribbon is a first-of-its-kind real estate technology company transforming the real estate transaction by delivering certainty, transparency, and joy to the home buying process. Consumers and realtors deserve a better experience, and they have designed an open platform that welcomes everyone in the ecosystem to participate.
Want To Build Partnerships In Remote Environments? Follow These Tips!
💎 Partnerships in remote environments is one of the most important aspects to construct in a company. Watch the video to the end to get good tips on how to do it successfully.
📼Wondering how to create partnerships in remote environments? Play this video to get three top tips that will help you to achieve it. You'll hear from Olga Shvets, HR Business Partner, and Viktoriia Litvinchuk, People Team Operations at Unstoppable Domains, who will explain the essentials of this process.
📼How to build partnerships in remote environments? Tip #1: Communicate Effectively. Communication is the key to enabling your remote team to be successful. Choose the channel that works best. For this, chat with your employees and see what they use to communicate, that's how you find the best solution. Also, make sure your team is on board with your internal tools and they know what, how, and where they need to use them.
📼A requisite for building partnerships in remote environments is Tip #2: Show appreciation. Appreciation is shown through your actions. Let your employees know that you value everything they do for the company. Create a special gratitude channel where everyone can share their appreciation for their colleagues for some contribution. Celebrate some wins, promotions, and everything that is important for the company. If you appreciate the employees, employees do the same for the company.
Create Partnerships In Remote Environments Using Trust - Tip #3: Give Honest Feedback
Use engagement surveys! They are a quick and effective way to receive honest feedback from your team and you can see what's working well and what needs to be improved. Your main priority is to create spaces where managers and employees can share honest, relevant feedback.
📨 Are you interested in joining Unstoppable Domains? They have open positions! To learn more, click here.
Get to Know Olga Shvets
If you are interested in a career at Unstoppable Domains, you can connect with Olga on LinkedIn. Don’t forget to mention this video!
More About Unstoppable Domains
Unstoppable Domains is bringing user-controlled identity to 3 billion+ internet users by issuing domain names on the blockchain. These domains allow users to replace cryptocurrency addresses with human-readable names, host decentralized websites, and much more.
By selling these domains direct to consumers for a one-time fee, the company is making a product that will change cryptocurrency and shape the future of the decentralized web by providing users control over their identity and data.
