Overcoming Imposter Syndrome
Like many of the developers at Braintree, I didn't study CS in college. Instead, I stumbled onto an online Python course four years after graduating with a degree in economics. I remember the thrill of writing my first program, which not only worked, but actually did something useful. Admittedly, the "usefulness" of the program -- which found the most common word in a text file -- was debatable, but the experience revealed to me that tedious manual tasks can be accomplished with problem-solving logic and a few lines of code.
I recently attended a DjangoGirls meetup hosted by Braintree, where I spoke with a number of female developers whose experience was similar to mine. We all shared a passion for the problem-solving aspect of programming, but we had grown up thinking that software was the domain of the solitary geniuses who had been rebuilding computers and configuring servers since early childhood. Even until recently, I often wondered if I could ever be a "real" software developer because I didn't have the right background.
What attracted me to programming was its logic -- identifying a problem, then figuring out how to write code to solve it.
I quickly discovered, however, that logic is only one component of software development. In my first few months at Braintree, I faced a continual stream of terms and concepts that were foreign to me, but which seemed elementary to everyone else. Proxy servers, gpg encryption, database clusters, middleware, worker queues, continuous integration, ssh agents, program threads....¹ I was fortunate to have coworkers who responded to my questions with patience and understanding instead of open shock at my ignorance. But even their helpful explanations sometimes left gaps in my understanding. I often turned to Google, which led to Wikipedia articles containing even more terms I didn't know, and a seemingly never-ending "wiki-hole." At times, I took this struggle as a sign that I didn't belong in the software industry.
I know that this feeling of imposter syndrome is not unique to female developers, but because women are less likely to have been encouraged to explore programming at an early age, they are more likely to enter the field unfamiliar with fundamental concepts.
Braintree is committed to breaking down the barriers that keep women out of tech, so I share my story with the hope that it will encourage women who might otherwise think they don't "have what it takes" to be a developer. An innate understanding of the software ecosystem is not what makes a great developer. A love of problem-solving and the willingness to work through difficult concepts, to ask questions, and to be honest about what you know and don't know -- these are the essential qualities of great developers.
I also write this as a call to more senior developers. When working with less experienced developers (male or female), share not only what you know, but also what you once didn't know. One of the most helpful things I was told in my first few months at Braintree was, "Don't expect to feel like you know what you're doing for at least six months. Maybe a year." Knowing that I was not alone in my confusion allowed me to ask questions and make mistakes, and to do the best I could within the boundaries of what I knew while working to push those boundaries further. I can easily imagine quitting if not for the encouragement of those around me, the positive feedback on the things I was doing well, and the reminder that the things I had yet to master took time.
I've now been at Braintree almost a year. I still ask a lot of questions. But increasingly I find myself in conversations where I'm using and understanding language that would have been gibberish to me six months ago. And the biggest difference isn't just in terms of what I know, it's that the new questions I have no longer make me question whether or not I belong here.
- ...SSL certificates, SDKs, ports, sockets, deploys, cron jobs, Redis, virtual machines, builds.
Growing Your Career in Technical Support: 4 Tips for Getting Hired at Elastic from Support Director Heidi Sager
Heidi Sager loves math, but she also loves working with people.
She always has, which is why she enjoyed her part-time job working at the IT department of the University of Colorado while she was studying electrical engineering. (She'd started in computer science, but explains that it "wasn't for her" and switched her major.) She helped students and professors with word processors, basic programming, and software checkout, and took a full-time job after graduation as a UNIX system administrator.
Working at Relativity—the global tech company that equips legal and compliance professionals with a powerful data-organizing and discovery platform—looked different in 2020. The highly collaborative environment of their Chicago headquarters transitioned to a virtual setting, and just like companies around the country, Relativity adapted their goals and major projects to a completely remote environment.
Diversity Reboot 2021: The One Hundred Day Kickoff<p><strong>When</strong>: February 1-5, 2021</p><p><strong>Where</strong>: Virtual</p><p><strong>Price to register:</strong> Free!</p><p><strong>Where to register: </strong><a href="https://summit.powertofly.com/" target="_blank">Here</a></p><p>We had to include our own Diversity Reboot on our list of the best diversity and inclusion events to attend in 2021 because we know firsthand how the quality of 100+ expert speakers, the enthusiasm of 10,000 participants, and the cutting-edge tech that enables meaningful virtual networking and job fairs combine to create a truly epic five-day experience. This year, the theme 100 Day Kickoff harnesses the energy of the new government's first 100 days in office to help jump-start personal and professional plans to build more diverse and inclusive workplaces. </p><p>Following the February summit, we'll have a monthly series of smaller virtual summits on topics spanning everything from returnships to LGBTQ+ advocacy, so be sure to stay tuned for updates!<br></p>
The Future of Diversity, Equity and Inclusion 2021<p><strong>When</strong>: February 3-4, 2021</p><p><strong>Where</strong>: Virtual</p><p><strong>Price to register:</strong> Free</p><p><strong>Where to register:</strong> <a href="https://www.hr.com/en/webcasts_events/virtual_events/upcoming_virtual_events/the-future-of-diversity-equity-and-inclusion-2021_kcxf8glq.html#detail" target="_blank">Here</a></p><p>This virtual conference put on by HR.com focuses on how social movements like #MeToo and Black Lives Matter have pushed DEI at work beyond legal compliance and into a major factor of any company or brand's culture, employee engagement, and performance. Topics include how to uncover and resolve pay gaps across your team and hire top-level diverse talent.</p>
Workplace Revolution: From Talk to Collective Action<p><strong>When</strong>: March 8-12, 2021</p><p><strong>Where</strong>: Virtual</p><p><strong>Price to register: </strong>$820</p><p><strong>Where to register:</strong> <a href="https://cvent.me/ZQ4BbE" target="_blank">Here</a></p><p>The Forum on Workplace Inclusion's 33rd annual conference includes 12 session tracks, from DEI Strategy to Social Responsibility, along with 59 workshops and daily networking sessions. This year's theme focuses on one question: "What will it take to start a workplace revolution that moves us from talk to action?"</p>
Diversity: How Employers Can Match Words With Deeds<p><strong>When</strong><strong>: </strong>May 19, 2021</p><p><strong>Where:</strong> Virtual</p><p><strong>Price to register</strong><strong>: </strong>Early bird registration is $49 and general admission is $149</p><p><strong>Where to register:</strong> <a href="https://hopin.com/events/may-virtual-conference-diversity-how-employers-can-match-words-with-deeds" target="_blank" rel="noopener noreferrer">Here</a></p><p>From Day One is hosting monthly conferences in 2021 focused on different ways for companies to foster strong relationships with their customers, communities, and employees. May's half-day virtual event is focused specifically on how companies can make diversity promises that don't fall flat and features workshops, panels, and a fireside chat.</p>
Hire with Diversity, Equity, and Inclusion<p><strong>When:</strong> August 18, 2021</p><p><strong>Where: </strong>Virtual</p><p><strong>Price to register: </strong>$195</p><p><strong>Where to register:</strong> <a href="https://www.hci.org/conferences/2021-virtual-conference-hire-diversity-equity-and-inclusion-august-18-2021" target="_blank">Here</a></p><p>This conference put on by the Human Capital Institute is one of 12 virtual conferences that HCI has planned for 2021. This one focuses on fair and inclusive talent acquisition, including how to attract diverse talent, implement inclusive hiring practices, and addressing bias in employee selection. Other conferences will focus on optimizing talent strategy, engaging employees, and developing your workforce.</p>
Virtual Grace Hopper Celebration 2021<p><strong>When:</strong> September 26-29, 2021</p><p><strong>Where:</strong> Virtual, broadcast from Chicago, Illinois</p><p><strong>Price to register:</strong> Was $799 for regular access to the virtual conference in 2020; 2021 pricing hasn't yet been announced</p><p><strong>Where to register:</strong> <a href="https://ghc.anitab.org/attend/registration/" target="_blank">Here</a>, though 2021 registration wasn't live at the time of writing</p><p>Grace Hopper might be the best-known conference for women in tech. Through keynote presentations, networking sessions, job fairs, and community-building activities, vGHC reached over 30,000 women for their 2020 conference and are expecting even more in 2021! While not a conference focused exclusively on diversity and inclusion, many speakers plan to focus their talks on creating environments for women to thrive in the male-dominated tech field.</p>
Inclusion 2021<p><strong>When:</strong> October 25-27, 2021</p><p><strong>Where:</strong> Virtual and in person in Austin, Texas as of now</p><p><strong>Price to register:</strong> Hasn't yet been announced</p><p><strong>Where to register: </strong><a href="https://conferences.shrm.org/inclusion" target="_blank">Here</a>, though 2021 registration wasn't live at the time of writing</p><p>The Society for Human Resource Management's biggest conference of the year saw 1,200 DEI leaders participate last year; SHRM hopes to see even more come to learn, be inspired, and to walk away with a playbook of implementable strategies to create truly inclusive workplace cultures.</p>
AfroTech 2021<p><strong></strong><strong>When:</strong> November 8-13, 2021</p><p><strong>Where:</strong> Virtual</p><p><strong>Price to register:</strong> Early bird pricing is $149 for individuals and $249 for corporate attendees; regular pricing hasn't yet been announced</p><p><strong>Where to register:</strong> <a href="https://experience.afrotech.com/" target="_blank">Here</a></p><p>AfroTech is a conference hosted by Blavity, a tech media platform for Black millennials. It focuses on emerging tech trends, connecting Black talent with top tech recruiters, and providing networking and educational opportunities, with an overall goal of building a strong Black tech community. Over 10,000 people participated in 2020. While the conference isn't focused specifically on DEI, its main audience of Black tech talent is an important one to understand and to engage at work and beyond, and several speakers plan to focus on issues of race and inclusion at work. </p>
A Conversation with Vouch's Lead Designer Carrie Phillips