GET EMAIL UPDATES FROM POWERTOFLY
By signing up you accept the Terms of Service and Privacy Policy
BROWSE CATEGORIES
GET EMAIL UPDATES FROM POWERTOFLY
OpenTable

An Inside Look at Our Evening with OpenTable's CEO

When we think of CEOs leading America's most well-known networks, we don't hear them combine their goal of building a product that serves over 25 million diners a month with ensuring they will reach gender parity across their teams. That's because they're not Christa Quarles, the OpenTable CEO, who spoke to women from PowerToFly about changes she and her team have made to "create the ultimate restaurant recommendation engine" while focusing on creating a diverse and inclusive environment for everyone to thrive in.


We recorded a number of key quotes throughout the evening from Christa and senior executives, who included OpenTable's CTO, their SVP of Global Sales and Services, their Senior Product Marketing Specialist, and their Senior Engineering Manager.

  • Joseph Essas, OpenTable's CTO (and a father of five), formally kicked off the evening by declaring: "everyone has a gift." Essas, who shared his journey of immigrating from Russia to the United States where he was able to not only launch his career but start a family, implored our audience to consider "what will you bring to the table to enable change?"
  • Christine Elfalan, a Senior Director of Product Management, provided insight into the OpenTable platform, specifically how she and her team think of the world through the eyes and experience of the end user.
  • Karen Nguyen, a Senior Engineering Manager, walked the audience through a "sneak preview" release with an A/B test.
  • Sarah Knight, a Senior Product Marketing Specialist broke down the host experience and joined her colleagues in detailing the different ways that hosts, guests and general management all approach the platform.

To cap the evening off,

  • OpenTable CEO Christa Quarles joined Andrea Johnston, OpenTable's SVP, Global Sales & Restaurant Services for a one-on-one conversation. Here are some highlights:
    • On the importance of guest location: "Where you are matters so much. If you are in a dense market like Manhattan you're not going to go more than ten blocks. We know this."
    • On analyzing intent: "We know if at certain times of day, what you're looking for and when. So we are taking intent and aim to serve back what our diners are looking for."
    • On what sets OpenTable apart: "The data that we have is unique because we have conversion data. We know when that person sat in that seat, which they don't have. They have an insane amount of upper funnel data, but they don't know when that connection got made."
    • On prioritizing: "Where you invest your time is more valuable than where you invest money."
    • On life at OpenTable: "Joy and laughter belong here."

Follow OpenTable for more information on the company, including their open roles or visit OpenTable's career page.

Follow OpenTable on Facebook, Twitter and Instagram.

OpenTable CTO Joseph Essas delivered the evening's keynote address

The enthusiastic audience of women in tech

The OpenTable team provided an insightful product demonstration

OpenTable CEO Christa Quarles conducted a fireside chat

A packed house

popular

How These Companies Are Celebrating Asian American and Pacific Islander Heritage Month

According to a recent study, anti-Asian hate crimes have risen 150% since the pandemic started. But these acts of violence are not new — they are part of a much larger history of anti-Asian racism and violence in the U.S.

That makes celebrating Asian American and Pacific Islander Heritage Month (which was named a month-long celebration in May by Congress in 1992 "to coincide with two important milestones in Asian/Pacific American history: the arrival in the United States of the first Japanese immigrants on May 7, 1843 and contributions of Chinese workers to the building of the transcontinental railroad, completed May 10, 1869") this year all the more important.

READ MORE AND DISCUSS Show less
Autodesk, Inc.

How Embracing What She Doesn’t Know Led Autodesk’s Arezoo Riahi to a Fulfilling Career in DEI

Arezoo Riahi isn't a big fan of the "fake it till you make it" approach. She'd rather ask for the help she needs and learn from it.

Autodesk's Director of Diversity and Belonging joined the design software company from the nonprofit world after a long career in connecting people from different cultures. While her work had been deeply rooted in DEI values, there were certain parts of the strategy-building aspects to her new role that she wasn't sure about.

"If you know it, show up like you know it. If you don't know it, you shouldn't fake it. And Autodesk didn't shame me for not knowing everything. They helped me, and the entire team, by providing the resources that we needed, bringing in outside expertise to help teach us when we were in new territory," says Arezoo, who has been at Autodesk for three years now, during which she's been promoted twice into her current role.

We sat down with Arezoo to hear more about her path into DEI work, what she thinks the future of that work must include, and what advice she has for women looking to build fulfilling careers, from knowing what you don't know and beyond.

READ MORE AND DISCUSS Show less
LogMeIn Inc.

Behind-the-Scenes: Sales Interview Process at LogMeIn

Get an inside look at the interview process for sales roles at LogMeIn, one of the largest SaaS companies providing remote work technology, from Michael Gagnon, Senior Manager of Corporate Account Executive Sales.

READ MORE AND DISCUSS Show less
Procore Technologies Inc

How Being an Open Member of the LGBTQIA+ Community Has Helped Procore’s Alex Zinik Overcome Imposter Syndrome at Work

Alex Zinik wasn't surprised that she started her career in education—she decided she would become a teacher when she was just in third grade.

She was surprised while working as a paraeducator in the school system and preparing to become a special education teacher, she discovered that it didn't feel quite right. "I didn't know if that's what I really wanted to do," she recalls.

So a friend suggested she take a job during her off summers at construction software company Procore. She thought this would be the perfect opportunity to try out this new challenge, and if she needed to, she could go back to the school district once the summer was over.

"Five summers later, I'm still here!" she says, smiling. "And I see myself here for many more years. I just fell in love with the company, the culture, and with the career growth opportunities I was presented with."

As part of our Pride month celebrations, Alex, currently the Senior Executive Assistant to the CEO at Procore, sat down with us to share how a common fear—the fear of being found out—underlay the imposter syndrome she felt when pivoting to an industry in which she lacked experience, and the anxiety she often felt before coming out to her friends and family about her sexuality.

Read on for her insight on overcoming negative thought patterns, being yourself, and paying it forward.

READ MORE AND DISCUSS Show less
CSL

The Outlook That Helps CSL’s Paula Manchester Invest in Herself and Her Team

If you told Paula Manchester that you weren't good at math, she wouldn't believe you.

"That's a global indictment," she says. "'I'm not good at math' implies that you don't have the ability to nurture that muscle. And then I'd ask what kind of math? There's a lot to math."

READ MORE AND DISCUSS Show less
© Rebelmouse 2020