An Inside Look at Our Evening with OpenTable's CEO
When we think of CEOs leading America's most well-known networks, we don't hear them combine their goal of building a product that serves over 25 million diners a month with ensuring they will reach gender parity across their teams. That's because they're not Christa Quarles, the OpenTable CEO, who spoke to women from PowerToFly about changes she and her team have made to "create the ultimate restaurant recommendation engine" while focusing on creating a diverse and inclusive environment for everyone to thrive in.
We recorded a number of key quotes throughout the evening from Christa and senior executives, who included OpenTable's CTO, their SVP of Global Sales and Services, their Senior Product Marketing Specialist, and their Senior Engineering Manager.
- Joseph Essas, OpenTable's CTO (and a father of five), formally kicked off the evening by declaring: "everyone has a gift." Essas, who shared his journey of immigrating from Russia to the United States where he was able to not only launch his career but start a family, implored our audience to consider "what will you bring to the table to enable change?"
- Christine Elfalan, a Senior Director of Product Management, provided insight into the OpenTable platform, specifically how she and her team think of the world through the eyes and experience of the end user.
- Karen Nguyen, a Senior Engineering Manager, walked the audience through a "sneak preview" release with an A/B test.
- Sarah Knight, a Senior Product Marketing Specialist broke down the host experience and joined her colleagues in detailing the different ways that hosts, guests and general management all approach the platform.
To cap the evening off,
- OpenTable CEO Christa Quarles joined Andrea Johnston, OpenTable's SVP, Global Sales & Restaurant Services for a one-on-one conversation. Here are some highlights:
- On the importance of guest location: "Where you are matters so much. If you are in a dense market like Manhattan you're not going to go more than ten blocks. We know this."
- On analyzing intent: "We know if at certain times of day, what you're looking for and when. So we are taking intent and aim to serve back what our diners are looking for."
- On what sets OpenTable apart: "The data that we have is unique because we have conversion data. We know when that person sat in that seat, which they don't have. They have an insane amount of upper funnel data, but they don't know when that connection got made."
- On prioritizing: "Where you invest your time is more valuable than where you invest money."
- On life at OpenTable: "Joy and laughter belong here."
Follow OpenTable for more information on the company, including their open roles or visit OpenTable's career page.
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OpenTable CTO Joseph Essas delivered the evening's keynote address
The enthusiastic audience of women in tech
The OpenTable team provided an insightful product demonstration
OpenTable CEO Christa Quarles conducted a fireside chat
A packed house
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<p><br></p><p>"Raytheon Technologies and our Raytheon Alliance for Diverse Abilities (RADA) Employee Resource Group (ERG) is committed to trying to bring focus on invisible disabilities, as they are among the most misunderstood. Autism/neurodiversity isn't a mental illness and we recognize how important it is to bring awareness, be inclusive of everyone and avoid stereotypes. During Autism Awareness Month RADA is featuring a multi-regional presentation about Autism Awareness & Acceptance, as well as neurodiversity overall. The presentation is focused on educational information, including what Autistic people want in terms of inclusion and meaningful work, as well as dispelling common misconceptions."</p><p><em>Learn more about </em><a href="https://powertofly.com/companies/raytheon-technologies" target="_blank" rel="noopener noreferrer"><em>Raytheon Technologies</em></a>.</p>Hiring a world-class workforce at the National Geospatial-Intelligence Agency
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<img class="rm-lazyloadable-image rm-shortcode" lazy-loadable="true" data-runner-src="https://assets.rebelmouse.io/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpbWFnZSI6Imh0dHBzOi8vYXNzZXRzLnJibC5tcy8yNTk0NzE2OC9vcmlnaW4ucG5nIiwiZXhwaXJlc19hdCI6MTYzMDY3MTY2MH0.Q-ko6g65MC-epHBrx_vr6k9v-lSawHH5jfhPWOVTozI/img.png?width=980" id="a4487" width="1112" height="626" data-rm-shortcode-id="a686a88d639ff3a91a5a4f6b455ce0cc" data-rm-shortcode-name="rebelmouse-image" /><p>"MongoDB supports the neurodivergent community through interview accommodations, providing new hires the opportunity to select equipment and denote special requests, and onboarding checklists broken down into useful sections. To raise awareness about neurodiversity in the workplace, we have a learning and development (L&D) platform which has content on collaborating with different working styles. Our L&D Program focuses on building skills in managing teams inclusively. We also host Decoding Inclusion, a series of events aimed at building community and sharing foundational knowledge about D&I topics, including neurodiversity, to further our understanding of differences."</p><p><a href="https://www.mongodb.com/blog/post/why-now-cool-time-different-steph-johnson" target="_blank">Read more about how MongoDB celebrates difference in this interview with their VP of Corporate Comms</a></p><p><em>Learn more about </em><a href="https://powertofly.com/companies/mongodb" target="_blank" rel="noopener noreferrer"><em>MongoDB</em></a><em>.</em></p>Encouraging allyship at Folsom Labs
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<video controls id="7ebf6" width="100%" class="rm-shortcode" data-rm-shortcode-id="d5c114fad218a953432630dfe99716b2" expand="1" feedbacks="true" mime_type="video/mp4" shortcode_id="1617842842194" site_id="17377755" url="https://roar-assets-auto.rbl.ms/runner%2F23124-Neurodiversity_Shortform_0325.mp4" videoControls="true"> <source src="https://roar-assets-auto.rbl.ms/runner%2F23124-Neurodiversity_Shortform_0325.mp4" type="video/mp4"> Your browser does not support the video tag. </video><p>"Dell's Neurodiversity Hiring Program provides professional development training, internships, and full-time career opportunities for neurodivergent job seekers. The program rethinks the traditional interview process by removing barriers that may limit an individual from fully showcasing their skills and capabilities. Additionally, program participants benefit from job coaching and mentorship provided by our community partners and True Ability ERG members.</p><p>A variety of critical positions across the company have been filled through the program. In doing so, we are bringing in diverse perspectives for problem solving that have helped us differentiate ourselves within the marketplace all while cultivating a culture of inclusion."</p><p><br></p><p><em>Learn more about </em><a href="https://powertofly.com/companies/dell-technologies" target="_blank"><em>Dell</em></a><em>.</em></p>Supporting professionals with autism throughout their talent journey at Deloitte
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