GET EMAIL UPDATES FROM POWERTOFLY
GET EMAIL UPDATES FROM POWERTOFLY
Image Credit: Garrett Rowland
Slack Technologies Inc

Thinking Outside The Cubicle

Slack's workplace team on designing distraction-free workspaces

Below is an article originally written by Minda Honey for PowerToFly Partner Slack, and published on September 12, 2018. Go to Slack's page on PowerToFly to see their open positions and learn more.

Slack senior director of operations Deano Roberts is like a global worksite whirlwind in reverse: Every place he passes through is left organized, orderly, and as it should be. And next up, Whirlwind Roberts has his sights set on disrupting open floor plans.

Roberts explains why he's done with this longtime office space go-to option. "The open floor plan, which was conceived in the late '50s by Herman Miller, was supposed to be the end-all when it came to collaboration productivity," he says. "But realistically, it works for about 40% of the population. For the other 60%, it causes some anxiety."

He has a few ideas about what makes a truly collaborative, highly productive workplace, and it ain't free cupcakes. "There's a diminishing return on free cupcakes, or kind of cliché fixtures in tech offices, like having a ping-pong table or an ironic beanbag chair or a life-size Jenga sitting next to your desk," he says.

"I would like you to show me the ROI of free cupcakes and ping-pong tables," says Roberts. "Because from what I've experienced, those things don't make you, or help you, do meaningful work. At worst, they're just a distraction."

Instead, Roberts and the workplace team have taken their design cues from Slack, the product, itself. In Slack, features like channels and search mean that information is at everyone's disposal. In that sense, the product's job is to be a resource that provides context and answers. "We want our workspace to do that too," says Roberts.

"If you need something, you should either logically know where to go get it yourself or, if you have to ask us for it, you know we're going to get it to you immediately," he continues. "This isn't to give anyone a sense of entitlement; it's because we want to remove distractions and improve everyone's productivity."

Image courtesy of Scott Schiller

"I would like you to show me the ROI of free cupcakes and ping-pong tables; because from what I've experienced, those things don't make you or help you do meaningful work. At worst, they're just a distraction."

– Deano Roberts, Senior Director of workplace operations at Slack

Ping-pong tables and free cupcakes aside, Roberts mentions that office spaces don't have to be totally devoid of fun or, at the very least, some breathing room. "We have just enough pleasantry," he says. "A wonderful barista bar, a tiny little music room, nap rooms, and nice little spaces that are quaint and interesting."

Even those design details were inspired by how Roberts and his team use Slack. "Probably 95% of my day I'm doing work, and 5% I'm palling around in the doodles channel," he says. "I think we've represented that well by physically accommodating the need for cognitive breaks in the workplace."

Equally passionate about overhauling the open office plan is Kristy Tillman, who recently joined the team as the company's global workplace design lead. In their efforts to make Slack's offices a "cultural beacon of experimentation in the workplace," Tillman says, there are a few unique kinds of spaces that her team has implemented to make the office more inclusive.

There are "tucked-away spaces for introverts who need to have some silence and be a little bit away from the foot traffic," she says. "Bookable rooms and un-bookable rooms for people to either schedule meetings or have impromptu ones. Restrooms are fragrance-free, and we have gender-inclusive ones for our nonbinary and transgender employees. And we're ADA-compliant [for disabilities] where that's needed, too."

Portrait illustrations by Jonny Ruzzo

While the team is thinking through ways of making their shared space even more functional for what Tillman describes as "a pretty wide swatch of folks," there is one group that she'd like to better serve: remote workers and teams in international offices. "I want to make their experience feel more cohesive, especially while working through audio and video," she says. "I want to make them feel like they know what's going on at the home office."

Tillman shares Roberts's vision for designing distraction-free workplaces that cater to the needs, personalities, and work styles of many. She describes being energized by the changes the workplace team is driving and what it could mean for other companies.

"You can dazzle people with really beautiful offices, but what's more important is that we're continuously honing our perspective about how we build our workplaces," says Tillman. "And to me, that is compelling work."

In Person Events

Don't Get Discouraged, There's A Place For Everybody.

Do your part, build your network, and come to a PowerToFly event near you.

We love meeting new people at our in-person events.

Malieka Bundy, Senior CRM Consultant, accepted our LinkedIn invitation to build her network at a recent event in San Francisco with our partners at Checkr.

In this video, she shares her strategy on how to get more diversity and inclusion in the workplace.

She believes that more diverse and qualified people should be in positions of authority.

Malieka is doing her part to open doors for those who are looking to fill the spots.

Join the conversation.

---

Interested in attending our next event? Email us at Hi@PowerToFly.com to find an event near you.

By the way, Checkr is hiring!

Some open roles include:

  • Director of Engineering
  • Director of Product Management
  • Strategic Partner Manager
  • Quality Assurance Associate
  • Fair Chance Development Manager
  • Litigation Counsel
  • Senior Technical Writer
  • DevOps Engineer
  • Data Scientist
  • Data Engineer
  • Data Analyst
  • Director, People Business Partner
  • Database Reliability Engineer

...and dozens more!

Learn more and apply here.

Career Advice

This Director of Engineering Thinks the Future is Remote - and Female

Meet Shweta Saraf, Director of Engineering at DigitalOcean

We've all heard the rallying cry, "We need more women in STEM!" And don't get us wrong, we agree!

But when it comes to women's representation in tech, Shweta Saraf, Director of Engineering at DigitalOcean, knows that actions speak louder than words.

READ MORE AND DISCUSS Show less
Career Advice

What Is a Good Salary for Your Experience and Location?

If you've ever asked yourself, "What is a good salary, really?" while analyzing an offer letter or doing end-of-year accounting to figure out if you should ask for a raise, you are not alone. In fact, a 2017 PayScale study suggests that over two-thirds of working adults don't know the market rate for their role.

READ MORE AND DISCUSS Show less
Career Advice

Top 5 Skills You Need for a Successful Career in Customer Support

As competition rises, software companies that want to succeed are investing in good, efficient customer support teams. Companies today know the importance of skilled customer support representatives on board, and the industry is growing rapidly.

READ MORE AND DISCUSS Show less
Loading...
© Rebelmouse 2019